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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

Overview
Reviews
Vehicles
4.9
953 Reviews
Call Dealership (910) 444-0678
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5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

February 12, 2023

The people are all first class and that includes the vehicle technicians. Great work. The communication is during the service process is outstanding. More

by Steve Milford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle & Trey
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Feb 13, 2023 -

Steve Milford responded

First class dealership.

Feb 15, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Steve, thank you for taking your time to share - you can always rely on Kyle, Trey, Caleb, Andrew, Olli, & Jake to ensure your experience is as first class as your CX5 ;) We look forward to seeing you again soon in Service!

February 11, 2023

Did a great job with the deal, not pushy at all. I would recommend them More

by Thebutcherbsm1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alax and Jared
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Feb 15, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Gary, thank you so much for taking your time to share on behalf of Alex T., Jared, & Jeremiah - at Stevenson-Hendrick Mazda, the only push is on your bells & whistles in your brand-new truck ;) We look forward to seeing you again soon in Service!

February 11, 2023

Didn't fix my problem that I brought when it was under warranty now no warranty left problem reoccurred try to blame an electrical problem on Miles driven makes no sense I had a terrible experience More

by Mikewassup
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don't know
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Feb 15, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Mike, we appreciate your earnest feedback. I couldn't find your name in our system - it is very important for us to understand where we fell short & how we can help remedy your experience. Please call 910-350-1650 & ask for Jeremiah or Madison at your convenience.

February 11, 2023

Both Aidan and Trey in the Service Department ensured that I was receiving excellent efficient service. They were both helpful, knowledgeable, and friendly. More

by Brookz1127
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Aidan and Trey
Report | Print
Feb 15, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Robert, we're so pleased to know your experience with Aidan & Trey is as efficient as your Mazda CX9 drives :) We look forward to welcoming you again soon in Service!

February 05, 2023

The best dealership we have been to. The service was easy, helpful, fast, courteous, mindful, receptive, attentive, and friendly. The car’s technology was explained completely and the bu More

by jzahniser45
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce Autry, Paul Ferrarese, Madison McClain
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Feb 08, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Autumn & Jeff, we're so pleased to know Royce, Josh, Paul, Brian, & Madison set the bar for your car-buying experience just as your Champagne Miata has for sports cars ;) We look forward to welcoming you again soon in Service!!

February 03, 2023

Nothing less than top of the line service from Royce and Trey on all my visits!! I always appreciate the videos provided by the service technicians after any service has been performed on my car. ⭐️⭐️⭐️⭐️ More

by Renee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Royce and Trey
Report | Print
Feb 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Renee, at Stevenson-Hendrick Mazda, you can always rely on Royce & Trey to be on top of ensuring just that top of the line service you deserve 🤩 We really appreciate you taking your time to share with us & look forward to welcoming you again soon in Service for a visit just as stellar!

February 02, 2023

Paul, Josh and Nabil went above and beyond to help me get in a better situation! More

by chizz215
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul, Josh, Nabil
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Feb 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Che, thank you so much for taking your time to share - you can always rely on our Nabil, Josh C., & Paul to be your Buzz Lightyear & go above & beyond for you every time :) We look forward to welcoming you again soon in Service!

January 30, 2023

Rick Cecil is one of the best Sales Consultant I’ve ever had the please of working with. More

by TheFi5thElement
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Cecil
Report | Print
Feb 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Patrick, we're so pleased to know not only is your experience with Rick, Josh, & Jared is the best but your brand-new BMW M4 :) We look forward to seeing you again soon in Service!

January 29, 2023

I had an excellent experience even though I lived out of state and did all my purchase over the phone which was so transparent. Paul and Sara were Awesome!!!! More

by Ola
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Sara
Report | Print
Feb 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Ola, no matter if you're out-of-state, you can always rely on Paul, Sara, & Logan to deliver just that out-of-this-world experience that you & your family deserve! We really appreciate you taking your time to share with us & look forward to welcoming you again soon!

January 28, 2023

This is one of the most professional dealerships I have ever been to. I was treated with the southern hospitality from beginning and beyond. What a wonderful experience leasing my new car. Thomas and Paul More

by Traceyhedden
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and Thomas.
Report | Print
Feb 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tracey, thank you so much for taking your time to share with us - at Stevenson-Hendrick Mazda, you can always rely on Thomas & Paul to deliver just that welcome as warm as the South in your brand-new Mazda;) We look forward to welcoming you again soon in Service!

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