Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
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My experiences with Stevenson-Hendrick Mazda Service Department has been excellent. They have been courteous, informative, and straight forward. Recently I had an issue involving my extended warranty a Department has been excellent. They have been courteous, informative, and straight forward. Recently I had an issue involving my extended warranty and the service department handled everything while reassuring me that I would not be paying anything. Since I moved to this area I've brought my vehicle to them and they never disappoint. More
My experience was awesome. Fast, courteous service, a short wait-time and reliable work on the car. I was very pleased and will continue to use them for all my automotive nee Fast, courteous service, a short wait-time and reliable work on the car. I was very pleased and will continue to use them for all my automotive needs. More
Our experience at Stevenson Hendrick Mazda can be described in three simple words - Simply The Best! We loved every aspect of the process that was made fun and smooth as well as enlightening. I must described in three simple words - Simply The Best! We loved every aspect of the process that was made fun and smooth as well as enlightening. I must begin by thanking our Sales Consultant Parker Wilkins who was awesome, patient and incredibly kind and knowledgeable. Our Sales Manager Brian Davis was phenomenal and such an amazingly nice guy. He worked so hard to get us the best possible deal and was a true gentleman. Finally, Paul F. In finance finalized everything with truly having our best interest in heart. He was honest, genuine and gave us the best advice as if we are now part of a family, the Mazda family. Thanks to the entire team for an exceptional experience. We couldn't be happier! This is definitely the best dealership I have dealt with in the last 40 years! TOP NOTCH More
Excellent in sales, finance, service and overall customer service. I have not had one negative experience and am on my second car from them. I love my Mazda CX-5 and I enjoy going to the dealership - that’s service. I have not had one negative experience and am on my second car from them. I love my Mazda CX-5 and I enjoy going to the dealership - that’s highly unusual! More
This dealership is reliable, informative and has wonderful customer service! I plan to continue to work with them in the future and will recommend others to them. A special thanks to Kyle in service wonderful customer service! I plan to continue to work with them in the future and will recommend others to them. A special thanks to Kyle in service for all your help! More
Royce my sales person went above beyond from the start to handing over the keys. I felt comfortable incredibly comfortable through every step of the process The whole team Royce, Madison, Kayleigh, Tracie handing over the keys. I felt comfortable incredibly comfortable through every step of the process The whole team Royce, Madison, Kayleigh, Tracie and TJ and other team members spent time after the sale to follow up. Kayleigh and another team member drove the car to my house and spent time going over on the different things on the car and help me set up My Mazda App. Wow Wow Wow what a great team. I would highly recommend this dealership also Royce he was a great salesperson to anyone wanting purchase a car. My CX30 is fun car to drive More
My salesman, Parker, was no pressure and no nonsense. He allowed me to test drive several cars while just informing me of the technology and options allowing me to have time to make my decision in my own He allowed me to test drive several cars while just informing me of the technology and options allowing me to have time to make my decision in my own time without any influence. More