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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

June 10, 2023

They do an amazing job taking care of their customers which is why we are on vehicle number 2 from them. Service department has had hiccups in the past with communication of maintenance but the work they More

by Wondermom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember the 2 guys
Jun 14, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Angela & Timmy, thank you so much for taking your time to share such wonderful feedback with us on behalf of Kyle & Trey! We look forward to welcoming you again soon when the third time's a charm & beyond:)

June 07, 2023

Had the best experience at Stevenson Hendrick Mazda! Ms. Natalia Monroid-Calvo was very educated about the vehicle we were wanting to purchase. She made it very easy to ask any questions we had about th More

by Kerenvelazquez09
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Natalia Monroig - Calvo & Bryce B
Jun 12, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Keren, at Stevenson-Hendrick Mazda, you can trust that Natalia, Bryce, & Tracy are as knowledgable of cars as they are of the experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

June 03, 2023

TJ helped us for the purchase of our daughter’s first car. He was extremely knowledgeable and helpful. He made the process easy and provided her through a comprehensive walk thru of the vehicle. I would More

by Tpowel71
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
TK Hobbs
Jun 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Scott, at Stevenson-Hendrick Mazda, TJ is as knowledgable of your brand-new CX5 as he is ensuring just that comprehensive experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

May 31, 2023

Couldn’t be happier with the courteous, professional and knowledgeable service at S-H Mazda! Always the same and we always leave satisfied with a job well done!!! More

by Fred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden and Royce.
Jun 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Elizabeth & Fred, at Stevenson-Hendrick Mazda, Royce, Tracy, Trey, & Aidan are as knowledgeable of cars as they are of the stellar experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

May 30, 2023

Mike and Logan were super helpful to make an out of state buying process easy! More

by Chelsae
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Logan, Mike
Jun 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Chelsae, no matter if you're in state, you can always rely on Mike & Logan to ensure just that out-of-this-world experience you deserve at Stevenson-Hendrick Mazda:) We really appreciate you taking your time to share & look forward to welcoming you again soon!

May 30, 2023

Wish I could have gotten everything done with Paul but talked to Tracy and got it done.think your parts dept and new car accessories should match in price.car rubber trunk was charged 199.00 .I could have More

by michaelabarno4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul and parker
Jun 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Michael, thank you for your review! We look forward to welcoming you again soon in Service!

May 29, 2023

Great Services and great selection. You are comfortable with dealing with staff and leave happy More

by Sheltime
Recommend Dealer
Yes
Employees Worked With
Amelia, Sara, Bryce and Brian
Jun 02, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Sheldon, we're so pleased to know your experience with Amelia, Sara, Bryce, & Brian is as comfortable as your brand-new CX9 drives:) We look forward to welcoming you again soon in Service!

May 26, 2023

Customer service was great. Everyone there went above and beyond expected. Very professional and I would not want to do business anywhere else. More

by sjb19731
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce and Tracey
May 29, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda with Royce & Tracy! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

May 26, 2023

They have always been helpful and attentive to my needs and patient with helping me find a car 10/10 Bryce and Alex are a kick xxx team and I can wait to get another car from them More

by johnben.stewart
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey, Kyle, Bryce, Alex
May 26, 2023

Great customer service. The service team went above and beyond to make sure my repairs were done and it was a great experience. More

by Leilani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
May 29, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Leilani, at Stevenson-Hendrick Mazda, you can always rely on Kyle to go above & beyond to ensure just that sky high experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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