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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
969 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 969 reviews

August 04, 2023

Can't say enough great things about this dealership. The 3.5 months I've been dealing with them has been great. The service department are excellent. More

by Williamhooks525
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names.
Aug 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

William, no matter how many months, you can trust that TJ H., Sara, Josh C., Brian, & Trey will ensure a lifetime of just that excellent experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 29, 2023

We worked with Will Platts and he was amazing. He helped find all of our needs and made us feel very comfortable and secure with our purchase. More

by jsummers1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Platts
Aug 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Rebekah, we're so pleased to know your experience with Logan & Josh C. makes you feel just as secure as you are in your brand-new car :) We look forward to welcoming you again soon in Service!

July 25, 2023

Great service. Friendly. Honest. Will take my vehicles back to them every chance I get. Thanks. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

David, every time you come back, you can always rely on Tracy & Kyle to go forward with just that stellar experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 24, 2023

Always ahead of quoted time of repair. Willing to answer any and all questions that you may have More

by Cusefnnmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

John, at Stevenson-Hendrick Mazda, you never have to question you'll receive just that timeless experience you deserve with Trey! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 24, 2023

My service rep Kyle was amazing. He worked diligently to resolve an issue I’ve been experiencing with my driver seat back heating up when A/C is on. He even called on Madison their More

by Patfossett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle n Madison
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Pat, wow, thank you so much for taking your time to share such thorough feedback - you can always rely on Madison & Kyle to help you every step of the way to make your day at Stevenson-Hendrick Mazda:) We look forward to welcoming you again soon in Service!

July 20, 2023

First time mazda buyer and I had a wonderful experience with Natalia she got me the deal I was looking for on a 2021 Mazda CX-30! More

by Anna B.
Recommend Dealer
Yes
Employees Worked With
Natalia Monroig
Jul 25, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Anna, although it's your first time, you can always trust just that wonderful experience lasts a lifetime with Natalia & Tracy at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 19, 2023

Had a great experience getting my car serviced. Needed it done quickly and this Mazda service dept was great. Work was done expertly and efficiently. I was very happy with the service. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Mary, we're so pleased to know your experience with Kyle is as quick as your brand-new Mazda Drives :) We look forward to welcoming you again soon in Service for a visit just as expertly!

July 18, 2023

Professional and courteous staff. Kept well informed on work progress. Comfortable waiting area. Quality service More

by tmcdaniel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and Aidan
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Patricia, you can always rely on Trey & Aidan to keep you in the loop of communication so you can do loops safely back on the road:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 17, 2023

TJ and the dealership were super knowledgeable. Made the whole process easy, explained everything, and answered any question we had. More

by enzorlloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hobbs
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Isabel & Lloyd, we're so pleased to know your experience with TJ H. & Brian is as smooth as your brand-new CX90 drives :) We look forward to welcoming you again soon in Service!

July 15, 2023

Bought my Mazda at another dealership, but you wouldn't know it by the service dept. attention that I received here. Very attentive! More

by celine4art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Celine, no matter where, you can always rely on Parker, Jared, & Trey for just that above & beyond experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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