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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

July 19, 2023

Had a great experience getting my car serviced. Needed it done quickly and this Mazda service dept was great. Work was done expertly and efficiently. I was very happy with the service. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Mary, we're so pleased to know your experience with Kyle is as quick as your brand-new Mazda Drives :) We look forward to welcoming you again soon in Service for a visit just as expertly!

July 18, 2023

Professional and courteous staff. Kept well informed on work progress. Comfortable waiting area. Quality service More

by tmcdaniel53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey and Aidan
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Patricia, you can always rely on Trey & Aidan to keep you in the loop of communication so you can do loops safely back on the road:) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 17, 2023

TJ and the dealership were super knowledgeable. Made the whole process easy, explained everything, and answered any question we had. More

by enzorlloyd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Hobbs
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Isabel & Lloyd, we're so pleased to know your experience with TJ H. & Brian is as smooth as your brand-new CX90 drives :) We look forward to welcoming you again soon in Service!

July 15, 2023

Bought my Mazda at another dealership, but you wouldn't know it by the service dept. attention that I received here. Very attentive! More

by celine4art
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 20, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Celine, no matter where, you can always rely on Parker, Jared, & Trey for just that above & beyond experience you deserve! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 14, 2023

This was my first experience with the service department and I was very pleased. They had their act together. From the moment I drove in until the car service was completed, the staff polite, professional. More

by rrreidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
Jul 17, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Robert, from your first experience on, you can always rely on Royce, Tracy, Paul, & Aidan to ensure just that professional experience you deserve at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 14, 2023

You guys are the best. Customer service is number one. Very accommodating. Very professional, ftiendly. More

by jsimmons1029
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
William
Jul 17, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Joanne, we're so pleased to know your experience with Will Q., Sara, & Tracy is as #1 your brand-new car :) We look forward to welcoming you again soon in Service!!

July 10, 2023

Had trouble getting through the week before a holiday to schedule an appointment but when i did get through,it was prompt and they were very courteous and done in a timely matter. More

by northforkstable
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 12, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Diane, we're so pleased to know your experience with Trey is as quick as your brand-new MX5 drives :) We look forward to welcoming you again soon in Service!

July 10, 2023

Friendly. We’re willing to negotiate to get me near the payment I wanted. Got everything done in a timely manner. More

by willyfour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nabil Al-Attas
Jul 12, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

William, no matter how far, just that stellar experience is always near with Nabil & Logan at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 09, 2023

Quick and efficient, waiting area waa comfortable, service person was very nice and attentative when we arrived. More

by dunwells
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan Sisco
Jul 12, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Paul, we're so pleased to know your experience with Aidan is as quick & efficient as your Miata drives;) We look forward to welcoming you again soon in Service!

July 09, 2023

Firstly, Amelia was fast to greet us and super friendly! She got right down to business asking what were were looking for and the second she heard CX9 she was quick to get the last one shown to us! Paul mad More

by Keileigh.r.alford
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia, Paul, Madison
Jul 11, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Keileigh & Nick, you can always rely on Amelia, Paul, & Madison to get right down to business so you can make the right turn in your brand-new CX-9 ;) We really appreciate you taking your time to share such thorough feedback & look forward to welcoming your family again soon in Service!

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