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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

August 08, 2023

Stevenson Hendrickson is the only dealer I have ever dealt with that makes me feel like a valued customer. The service department staff is always courteous, efficient and straightforward, explaining any More

by Coastaldancer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey, Kyle
Aug 11, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Linda, wow, thank you so much for taking your time to share on behalf of Trey & Kyle - at Stevenson-Hendrick Mazda, the only push is on the cool features of your Mazda3 :) We look forward to welcoming you again soon in Service!

August 07, 2023

I was dreading the negotiation part of buying a car. They made it so easy without all the back and forth that we've always had in the past. It was a really good experience. More

by NM
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryce, Natasha and Parker
Aug 11, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

NM, we're so pleased to know your experience with Bryce, Natalia, & Parker is as easy as your brand-new car drives :) We look forward to seeing you again soon in Service!

August 05, 2023

We had a great experience at this place. Amelia was great to work with. I recommend this place for anyone in the wilmington area. More

by Surferdude
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amelia
Aug 09, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Cait & Patrick, at Stevenson-Hendrick Mazda, you can always rely on Amelia & Tracy to ensure you catch a deal as smooth as the waves you catch in Wilmy ;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

August 04, 2023

Will did a great job with us, very attentive and very helpful. Whole process went very well and we had a great overall experience. Parker dod a great job with our paperwork and was extremely helpful. More

by Alan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Platts
Aug 07, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Erika & Alan, we're so pleased to know your experience with Will P., Jared, Josh C., & Parker is as great as your brand-new car :) We look forward to welcoming you again soon in Service!

August 04, 2023

Can't say enough great things about this dealership. The 3.5 months I've been dealing with them has been great. The service department are excellent. More

by Williamhooks525
Recommend Dealer
Yes
Employees Worked With
I'm terrible with names.
Aug 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

William, no matter how many months, you can trust that TJ H., Sara, Josh C., Brian, & Trey will ensure a lifetime of just that excellent experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 29, 2023

We worked with Will Platts and he was amazing. He helped find all of our needs and made us feel very comfortable and secure with our purchase. More

by jsummers1997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Platts
Aug 03, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Rebekah, we're so pleased to know your experience with Logan & Josh C. makes you feel just as secure as you are in your brand-new car :) We look forward to welcoming you again soon in Service!

July 25, 2023

Great service. Friendly. Honest. Will take my vehicles back to them every chance I get. Thanks. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

David, every time you come back, you can always rely on Tracy & Kyle to go forward with just that stellar experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 24, 2023

Always ahead of quoted time of repair. Willing to answer any and all questions that you may have More

by Cusefnnmb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

John, at Stevenson-Hendrick Mazda, you never have to question you'll receive just that timeless experience you deserve with Trey! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

July 24, 2023

My service rep Kyle was amazing. He worked diligently to resolve an issue I’ve been experiencing with my driver seat back heating up when A/C is on. He even called on Madison their More

by Patfossett1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle n Madison
Jul 28, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Pat, wow, thank you so much for taking your time to share such thorough feedback - you can always rely on Madison & Kyle to help you every step of the way to make your day at Stevenson-Hendrick Mazda:) We look forward to welcoming you again soon in Service!

July 20, 2023

First time mazda buyer and I had a wonderful experience with Natalia she got me the deal I was looking for on a 2021 Mazda CX-30! More

by Anna B.
Recommend Dealer
Yes
Employees Worked With
Natalia Monroig
Jul 25, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Anna, although it's your first time, you can always trust just that wonderful experience lasts a lifetime with Natalia & Tracy at Stevenson-Hendrick Mazda! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

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