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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
953 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 953 reviews

October 09, 2023

Alex was the one who helped us get into our new Tesla today and everything about the buying experience was great! We will definitely be back to get future vehicles. They were friendly, polite, profession More

by Elijah corujo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Thorpe
Oct 11, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Elijah, at Stevenson-Hendrick Mazda, you can always rely on Alex T., Logan, & Niko to help you step into the future with your Tesla & all your future purchases :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

October 08, 2023

Great staff, wonderful customer service. I traveled from northern Virginia to purchase my second CX from Alex, six hours each way. Got a fantastic deal and great financing on both vehicles. More

by Agiven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex C and Parker W
Oct 10, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Al, wow, thank you so much for taking your time to share on behalf of Alex C., Madison, & Trey's character - no matter whether you're in-state, you can always rely on us for just that out-of-this-world experience ;) We look forward to welcoming you again soon for a visit just as fantastic!!

October 06, 2023

Sorry I can’t provide << 1*! 1st of all extremely non-competitive in leasing a Mazda vehicle compared to out of state Mazda dealerships and would not negotiate in good faith or More

by Hanselgretel24
Sales Price Transparency
Finance Experience
Recommend Dealer
No
Employees Worked With
Paul
Oct 08, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tim, thank you for the information you shared. We are currently working to create a better process for customers purchasing at the end of their lease. Your feedback is essential in helping that process.

October 05, 2023

Quick and easy drop off and pick up. Friendly staff and clean and inviting waiting area! More

by Lsterno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 10, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

You can always rely on Trey & our team at Stevenson-Hendrick Mazda to care for you & your Mazda as much as you do :) We really appreciate you taking your time to share & look forward to seeing you again soon in Service!

October 04, 2023

Every person at Mazda I’ve come in contact with since I’ve become a Mazda owner has been more than satisfactory! I highly recommend them! More

by Jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Dehass
Oct 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Jess, your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda with Logan & Trey! We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

October 04, 2023

I brought my car in for service and had a very good experience. I was greeted as I got out of my car and kept updated on the progress via text and video. I was very satisfied and will continue to use H More

by Map0526
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trey
Oct 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Mary Ann, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can always rely on Trey to hit replay on just that experience with quality videos & work ;) We look forward to welcoming you again soon in Service for a visit just as transparent!

October 03, 2023

Helpful, polite, came out to meet me immediately. Finished service quickly, answered all questions. Extremely friendly and polite. More

by misspetunia46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aiden
Oct 10, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

We're so pleased to know your experience with Aidan is as quick as your Mazda drives:) We look forward to welcoming you again soon in Service!

October 03, 2023

Jack was great! He helped us find a perfect car. He was extremely professional as well as friendly and nice! More

by veefxstudio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Whitmire
Oct 05, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Vivian, we're so pleased to know your experience with Jack, TJ T., Logan. & Niko is as comfortably fun as your brand-new car drives :) We look forward to welcoming you again soon in Service for a visit just as friendly!

October 03, 2023

Top notch service department. Entire staff very thorough and keeps you up to date on your service. More

by ilv2trvl
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aidan
Oct 06, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Tony & Richard, we're so pleased to know your experience with Natalia, Jared, Tracy, Trey, Kyle, Aidan, & Jeremiah is as top notch as your brand-new Mazda drives :) We look forward to seeing you both again soon in Service!

September 27, 2023

Professional and efficient! The team works well to get what you need as quickly as possible. More

by adp
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Royce, Tracy, Paul, Sara
Sep 29, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Anthony, we're so pleased to know your experience with Royce, Tracy, Paul, & Sara is as efficient as your brand-new Mazda drives :) We look forward to welcoming you again soon in Service!

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