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Stevenson-Hendrick Mazda of Wilmington

Wilmington, NC

4.9
969 Reviews

5911 Market St

Wilmington, NC

28405

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Showing 969 reviews

December 23, 2023

Love how efficient and honest everyone was. No pressure and Onyx was very helpful finding the right vehicle within price range More

by mikeash1977
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onyx
Dec 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Mike, thank you so much for taking your time to share on behalf of Onyx & Jared - at Stevenson-Hendrick Mazda, you can always trust the only pressure stays in our tires ;) We look forward to welcoming you & your family again soon in Service!

December 23, 2023

I recently traded in my Mazda cx5 , this will be my fifth SUV with Mazda and my forth with Stevenson-Hendrick Mazda of Wilmington . I obviously love my Mazda but the dealership is just fantastic , everyone More

by linde_russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
See my not above.
Dec 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Linde, at Stevenson-Hendrick Mazda, you can always look forward to building your Zircon Sand CX-5 with Josh C., Will Q., Madison, Parker, & Brian so you can shovel all your stress away ;) We really appreciate you taking you time to share & look forward to welcoming you & Charlotte again soon in Service for a visit just as lovely!!

December 20, 2023

Great service. Easy in and out. No pressure sales. Comfortable waiting room. Everything clearly and well explained More

by jonathan.diraddo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 24, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Jonathan, thank you so much for taking your time to share - at Stevenson-Hendrick Mazda, you can trust the only pressure stays in our tires with Kyle ;) We look forward to welcoming you again soon in Service for a visit just as accommodating!

December 19, 2023

The less than exciting feeling of being swarmed by salespeople when I was looking for a new car thankfully vanished when I walked into the dealership. Zero pressure or any used car salesperson st More

by RP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Onyx Moye
Dec 24, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Rudolph, wow, thank you so much for taking your time to share such praise on behalf of Onyx & Logan's character - at Stevenson-Hendrick Mazda, you can trust the only pressure stays in our tires ;) We look forward to welcoming you again soon in Service for a visit just as transparent!!

December 19, 2023

Best dealership ever. This is the 2nd vehicle we bought from them in two months and we are not disappointed. I got a great deal, a great Jeep Cherokee, a great warranty, a More

by samanthanjaylen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
TJ Tate, Jackson Whitmire
Dec 24, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Samantha, from the start, you can always trust Jack & TJ T. are never finished ensuring just that stellar experience you deserve at Stevenson-Hendrick Mazda :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service for a visit just as accommodating!

December 16, 2023

They do a great job servicing my vehicle. The staff are extremely professional and polite. More

by jfucci
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Dec 24, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Sheila, your overall satisfaction is always our top priority at Stevenson-Hendrick Mazda with Kyle! We appreciate you taking your time to share & look forward to seeing you again soon in Service!

December 12, 2023

The service staff was friendly and helpful. I didn't like being charged $35.00 to change a filter that took less than 8 minutes. More

by rrreidar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember names
Dec 15, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Robert, thank you very much for taking your time to share with us - we're so pleased to know you enjoy our welcoming atmosphere we strive to provide to you :) We understand how this could come across for a maintenance item in comparison to a more labor-intensive repair given that you fortunately have our maintenance plan that has always been charged at a discounted rate. The Air Filter inspection is part of your complimentary Multi-Point Inspection & as with all other recommendations; you are only ever charged for this time if approved for replacement. We will utilize your earnest feedback to identify improvements & look forward to welcoming you again soon in Service!

December 11, 2023

Very polite, precise and to the point About what services I needed. Was very easy to talk to and very understanding. He felt what I needed as if he was standing on my side of the counter. Adian is on top of More

by patanejeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adian
Dec 13, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Jeff, at Stevenson-Hendrick Mazda, you can always rely on Aidan to be on top of his game so you can win just that stellar experience you deserve :) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

November 28, 2023

I drove 3 1/2 hours from kannapolis and got a better deal and was treated better than the hour that I spent yesterday at the Toyota dealership in Concord . CJ and Jared were really easy to deal with. More

by Paulallen6175
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tj ,Jared and Mabil
Dec 01, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Paul, just as we appreciate you taking your time to drive to us, you can always rely on TJ H., Sara, Nabil, & Jared to go the extra mile to ensure just that great experience you deserve :) We look forward to welcoming you again soon!!

November 26, 2023

The dealership is very comfortable and clean. The staff friendly and professional. Kyle Peterson was extremely helpful during my first visit for service. More

by John.bonge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Peterson
Nov 30, 2023 -

Stevenson-Hendrick Mazda of Wilmington responded

Pamela & John, we're so pleased to know you're as comfortable in your brand-new ride as you are at our state-of-the-art dealership with TJ H., Jared, Josh C., Paul, & Kyle :) We look forward to welcoming you again soon in Service!

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