Stevenson-Hendrick Mazda of Wilmington
Wilmington, NC
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I wanted a car but said call me tomorrow while I sleep on it. Sales guy called next day to confirm. When I got there he said new car was sold then tried to sell me what I did not want. Then claimed I did not it. Sales guy called next day to confirm. When I got there he said new car was sold then tried to sell me what I did not want. Then claimed I did not know whatbI wanted. They all refused to acknowledge my WW2 VETERAN Dad! Love mazda but Wilmington is the place with great customer service and appreciation for USA! More
This is the best dealership I have been to. When you walk in no one is pressuring you to buy anything but everyone is more than happy to help you with anything you need. You don’t feel pressure When you walk in no one is pressuring you to buy anything but everyone is more than happy to help you with anything you need. You don’t feel pressured to do anything. Some dealerships you walk in and instantly feel annoyed because you have 5 people coming at you. Here, you don’t feel that way at all. I went in to pick up my car from having a service done which they are also great at, and decided to take a look around the lot. More
Check Engine light came on in my 2014 CX90 at about 80,000 miles. Due to a water pump failure, coolant had gotten into the engine and damaged it to the extent it had to be replaced. Installed a rebui 80,000 miles. Due to a water pump failure, coolant had gotten into the engine and damaged it to the extent it had to be replaced. Installed a rebuilt engine. I had purchased a Wrap-around Warranty with purchased of car so replacement cost me only $80 including labor. In addition, Stevenson-Hendrick Mazda gave me a loaner car to use at no cost other than gas while my car was being fixed. All aspects of the repair were handled very professionally. More
Like this location because they have always been courteous and respectful. During the buying process I never felt pressured. The process was also quick and easy. courteous and respectful. During the buying process I never felt pressured. The process was also quick and easy. More
Bryce Barnes was an exceptional partner in the car buying process. He was knowledgeable, friendly, and listened to what we needed and matched us with the right fit very quickly. Can’t say enough good things process. He was knowledgeable, friendly, and listened to what we needed and matched us with the right fit very quickly. Can’t say enough good things about our experience! More
Service was excellent, staff were all friendly and welcoming. Royce helped me with finding the right car for me. The process was smooth and quick. Brian went over the vehicle financing process, as wel welcoming. Royce helped me with finding the right car for me. The process was smooth and quick. Brian went over the vehicle financing process, as well as service/maintenance options. Madison walked me through getting started on the MyMazda app, and explained all the features of the vehicle as well as how to use them. Overall excellent experience. More
Parker and Alex did so much for me getting the car I needed for my family. They went above and beyond! All I can say is they are angels and I am blessed to have the help I got!!! needed for my family. They went above and beyond! All I can say is they are angels and I am blessed to have the help I got!!! More
I always have a great experience when I take my CX5 to this dealership for service. Everyone is very nice and they communicate exactly when everything will happen. I never have to guess if my car will be this dealership for service. Everyone is very nice and they communicate exactly when everything will happen. I never have to guess if my car will be ready at a certain time or if they’ll have time to look at my car. More