Stevens Creek Chevrolet

Excellent customer service. Jesika was knowledgeable and very helpful, explained services that were due clearly. Truck was completed on time, updates/follow ups were timely an Jesika was knowledgeable and very helpful, explained services that were due clearly. Truck was completed on time, updates/follow ups were timely and as promised, she even helped me get my myChevrolet account properly set up. I like Stevens Creek Chevrolet, been going there for a couple years, but this was my best experience to date More

We stopped just to look and left with a new 2027 Bolt. We worked with Tony, he was great. We will definitely share our experience with others. We worked with Tony, he was great. We will definitely share our experience with others. More

Everything was excellent. The customer service was perfect. I will definitely be going back. Thank you The customer service was perfect. I will definitely be going back. Thank you More

We had a great experience buying the car from Ashley. She was knowledgeable, professional, and offered great service. Phil, the finance guy, was very easy to work with as well. The parts department staff She was knowledgeable, professional, and offered great service. Phil, the finance guy, was very easy to work with as well. The parts department staff are great to work with since we ordered some items after we purchased the car. The service department is their weakest link. Almost non- existent communication, terrible follow through, and they expect to keep a car for three weeks from the day of an appointment to diagnose issues. We’ve reached out by text and email to provide feedback, with absolutely no response from them. More

This was easily my best car-buying experience yet. A huge thank you to Marcos Martinez, Moe Assi, and Philip Benavidez for their exceptional work and total transparency throughout the entire process. A huge thank you to Marcos Martinez, Moe Assi, and Philip Benavidez for their exceptional work and total transparency throughout the entire process. As a military officer, I truly appreciated the straightforward, no-hassle approach they took to help me secure a $0 down lease on a new Chevrolet. This team defines professionalism, and I highly recommend Stevens Creek Chevrolet to anyone looking for a seamless, honest experience! More

Excellent Experience! My son bought a car and worked with Alejandra Abedoy. It was such a great experience I worked with her to purchase my new vehicle. I let her know wha My son bought a car and worked with Alejandra Abedoy. It was such a great experience I worked with her to purchase my new vehicle. I let her know what I was looking for, she went all over the features and I picked out the car I wanted. I can't say enough about her professionalism, customer service. Our Finance person, Nick was wonderful to work with as well. I would recommend requesting Alejandra as your Salesperson, you will not be disappointed! More

I found working with Ramon with Stevens Creek to be very easy to work with. The entire process was easy and the after-sale consultation on the features of my new truck were excellent. easy to work with. The entire process was easy and the after-sale consultation on the features of my new truck were excellent. More

I made an appointment through the dealership’s website for Wednesday at noon. I showed up for my appointment on time and the service advisor said I didn’t have an appointment. I showed her the email confi for Wednesday at noon. I showed up for my appointment on time and the service advisor said I didn’t have an appointment. I showed her the email confirming my appointment. She still disagreed with me but agreed to go ahead with the oil change I needed. I left my car on Wednesday and was never contacted by the service provider ever again. After 4 phone calls to the dealer, I could not get anyone on the line to tell me if my car was available for pickup. I finally went to the dealer ONE WEEK later to pick up my car. I was charged $350 for an oil change and my car was covered in dirt and pine needles. It was clean when I dropped it off. I am so disappointed with the service provided by this dealership that I will no longer be returning my car to this dealership for maintenance and repair. More

I'm writing in praise of service writer, Neli. I called to schedule a warranty repair of my 2023 Blazer 3T. It has an oil leak. It just passed 14000 miles. The person booking the appointment was f I called to schedule a warranty repair of my 2023 Blazer 3T. It has an oil leak. It just passed 14000 miles. The person booking the appointment was full of wrong information. I was told a shuttle was available at 7AM. I was told it would be a day appointment. Neli, had to set things straight. She heard my frustration. She deescalated the situation by finding the right solution. She'll call me once conditions are correct for me to bring the car back. I'm certain she'll follow through, too. Thank you, Neli for being a professional. Greg More

Sales and finance were very professional and helpful. all around it was a very positive experience all around it was a very positive experience More