Stevens 112 Ford

Worked with Cody Clark & Sales Manager David Benstock. They were able to provide me with a great deal in a prompt fashion to meet all of my needs for a trade in & new vehicle lease. They were able to provide me with a great deal in a prompt fashion to meet all of my needs for a trade in & new vehicle lease. More

Excellent Service Department at Stevens Ford I am a repeated customer of sales & service. When I bring any of my Three Ford Vehicles in for any type of service I always see Fernando Batista at th I am a repeated customer of sales & service. When I bring any of my Three Ford Vehicles in for any type of service I always see Fernando Batista at the service advisor desk. He takes excellent care of my service requests and always keeps me well informed of my vehicles progress. I won't go any where else for service. More

It was a pleasure going there no pressure sales people friendly no going back and forth with pricing no hidden fees will go back again friendly no going back and forth with pricing no hidden fees will go back again More

I’m a repeat customer & I would not go anywhere else to purchase a vehicle. The finance department gets you the best possible rate & Bobby is professional & honest! purchase a vehicle. The finance department gets you the best possible rate & Bobby is professional & honest! More

Purchase of 2020 Ford Explorer XLT We went to Stevens Ford to look at the new 2020 Ford Explorer XLT because our current lease was due to expire on March 31, 2020. The salesman, Vinny, We went to Stevens Ford to look at the new 2020 Ford Explorer XLT because our current lease was due to expire on March 31, 2020. The salesman, Vinny, was extremely helpful and worked with us to get just what we wanted. I was specific in what was important to me. He searched the inventory and found exactly what I wanted. He then asked if I wanted to take the car for a ride. I said yes. It was a nasty miserable day but he took the time to give us the best deal possible as we were purchasing this vehicle not leasing like the two other Explorers we leased. He worked with us and we decided to purchase the car. There was no pressure. He answered all our questions in a professional and informative way. I would definitely recommend this dealership and also the salesman Vinny. He sat in the car with us and gave us a rundown of all the features. All in all it was a successful, pleasant experience. More

I was very pleased with my experience at Stevens Ford. I have been dealing with them for about ten years and always wanted treated with respect and concern for my situation. I recommend them highly. have been dealing with them for about ten years and always wanted treated with respect and concern for my situation. I recommend them highly. More

Very satisfied Brought vehicle in for a recall and an oil change. They went over the car very carefully and informed me that everything was in order, Did not try to Brought vehicle in for a recall and an oil change. They went over the car very carefully and informed me that everything was in order, Did not try to sell me any extras that were not needed. More

I've been going to Steven's for years. The past few times the service (mechanics) has been terrible. The mechanics are not doing the work they are supposed to be doing. They didn't rotate my tires, top off a the service (mechanics) has been terrible. The mechanics are not doing the work they are supposed to be doing. They didn't rotate my tires, top off any fluids, and forgot to do my NYS inspection (which was one of the reasons my car was there). Who knows what else they didn't do. I most likely will not be returning. More

The service advisor was wonderful the best ever i will go back for service there because off him.also he was very polite. Thanks for the service back for service there because off him.also he was very polite. Thanks for the service More

worst customer service ! Explorer transmission broke at 47,500 miles ,with warranty and a full insurance bumper to bumper, this agent "Fernando"was rude and insensible. He di Explorer transmission broke at 47,500 miles ,with warranty and a full insurance bumper to bumper, this agent "Fernando"was rude and insensible. He didn't provide me a loaner or a rental for 4 days. after that he gave me the smallest rental (I am a 6' 2" man). In almost 3 weeks of repair Fernando call me just once. I had to call every week to find out about my car. worst service. Thank God for the warranty that covered the repair. More