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Steve's Hometown Toyota
Ontario, OR
298 Reviews
Why Buy From Hometown Toyota
Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help!
At Hometown Toyota We're Here for You Every Step of the Way
We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the brand and model that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your purchase keeps running smoothly.
Experience Unique Hometown Toyota Customer Service in Person - We're in Ontario Oregon Close to Fruitland, New Plymouth, Boise, Caldwell, Nampa, Meridian, and Boise.
Make the trip from your home in Boise, Caldwell, Nampa, McCall, Meridian, or Vale to visit us in person at one of our Western Treasure Valley Dealership in Weiser and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, just a short drive away, we're waiting to answer all your questions, and we look forward to assisting you with all your vehicle transactions and services.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
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Showing 298 reviews
October 23, 2024
Have always been great to work with. The products are reliable and the service department is easy to work with. The products are reliable and the service department is easy to work with. More
by kissireronda
Verified Customer
October 20, 2024
The only bad thing was, me a new car buyer they had talked more with my parents then the actual buyer of the vehicle, and had said that they would sent me updates and never did. I didn't get my car the talked more with my parents then the actual buyer of the vehicle, and had said that they would sent me updates and never did. I didn't get my car the next day I just wasn't happy with signing the contract but hardly getting talk to compared to my parents. More
by cleanishprelude
October 17, 2024
Carlos and Les are fantastic! We had a past issue with Hometown's service department and, as smart businesses do, they fixed the problem. The finance experience was a bit sketchy, We had a past issue with Hometown's service department and, as smart businesses do, they fixed the problem. The finance experience was a bit sketchy, yet again Les and Carlos made everything right. We checked with Boise area dealers and were unimpressed. We contacted Carlos and Les and they came through! We purchased a 2025 Tundra for a great price! And will we buy from Hometown again? YES! My wife wants a Grand Highlander and we will be back very soon. When the Tundra lease is up we will be back to buy another Toyota truck from Hometown. Thank you Carlos and Les!!! More
by rich83617
October 16, 2024
Cory is great and respects your time. Would buy another rig from him. Thanks for everything Would buy another rig from him. Thanks for everything More
by rid1896
October 16, 2024
The staff from the salesman up to the underwriting was real smooth no speed bumps these guys were real helpfull and was wanting to find us a car within our range. real smooth no speed bumps these guys were real helpfull and was wanting to find us a car within our range. More
by johngoodman42
Employees Worked With
Other Employees :
Salesman Cesar
October 15, 2024
My '17 Tundra (98K) was in a couple of weeks prior for scheduled service. The service writer, Steve suggested drivetrain fluid changes based on mileage, which I was aware of and decided to schedule. They scheduled service. The service writer, Steve suggested drivetrain fluid changes based on mileage, which I was aware of and decided to schedule. They also brought to my attention a potential water pump leak which I suspected due to occasional smell, although no current signs of seepage existed. While checking under the truck prior to bringing it back for drivetrain fluid service, I noticed that the technician who performed the engine oil service left all 3 of the fasteners out of the front valance where they attach to the skid plate. Nothing was mentioned when going over the other service items they wanted to sell. Upon returning for drivetrain fluids, I brought this to Steve's attention. My point being the lack of concern for doing a complete job. Even assuming they were missing when I brought it in, why would any tech ignore it, knowing it was wrong, and the front valance straps were left unattached and hanging. Steve went back to look, and upon returning mentioned that another Tundra being serviced next to mine was "the same way", as though this was somehow status quo. I asked to have it taken care of at my expense, ($22 for 3 self tapping screws and 3 plastic receivers), regardless. I decided to replace the water pump myself, a few days later, prior to a trip, as I have a fully equipped shop and over 50 years experience. Upon removing the skid plate, one of the new fasteners fell out due to a broken ear during installation, but more surprising was that 1 of the 5 bolts holding the skid plate on was missing. There was dirt and debris in the bolt hole, making it obvious that the bolt had been missing for sometime. Steve's Toyota has been the only one performing service on this truck for the past couple of years. Obviously, every oil change has had the opportunity to correct these small things, but the techs repeatedly failed to simply do the right thing. The complacency of something like this carries over to the integrity of all work in my view. If they don't care enough to fix small things, they don't deserve to ask for a $1500 water pump job or anything else. Teach your techs to care about your customers vehicles in all aspects. I had recently started bringing my wife's 2021 Lexus to you for service as well, but that will cease immediately. I came to you as a point of convenience while we were building a new home and shop outside of Wilder, and I was without a service facility. I just replaced the water pump, thermostat, drive belt, tensioner, front strut assemblies, rear shocks, and front brake rotors myself as a matter of confidence in the repairs. Do the math and see how many dollars of service work those "small things" that didn't matter cost your facility. The service writers are pleasant and seem to be very capable. Quality control of finished work should be examined. More
by botyguy
Employees Worked With
Steve / Service writer
October 14, 2024
I have purchases several Autos over the years and am very SATISFIED WITH Steve's HOMETOWN TOYOTA and will continue with the dealer. SATISFIED WITH Steve's HOMETOWN TOYOTA and will continue with the dealer. More
by boiseorbust
