Steve's Hometown Toyota

Amazing customer service for 20 years! Earning your business before, during and after the sale! Earning your business before, during and after the sale! More

Great service and excellent quality. They even give you a free car wash on your way out. They even give you a free car wash on your way out. More

Steve’s Hometown has always taken excellent care of us for 18 years from the sales department, service department and parts department. They are really hometown folks! We appreciate the way we have alway for 18 years from the sales department, service department and parts department. They are really hometown folks! We appreciate the way we have always been treated. More

Great snacks and coffee . . wait time good . staff informative , good cars to look at , am hoping for a Prius like all EV by next year or so, just need a good ev road car. . wait time good . staff informative , good cars to look at , am hoping for a Prius like all EV by next year or so, just need a good ev road car. More

I just purchased a new RAV4 Hybrid from Steve's Hometown Toyota, and the entire experience was top-notch! From the moment I walked in, the team made me feel valued and well taken care of. My salesperson, Ju Toyota, and the entire experience was top-notch! From the moment I walked in, the team made me feel valued and well taken care of. My salesperson, Junior, was extremely personable and helpful, taking the time to understand exactly what I was looking for and answering all my questions with patience and expertise. I never felt rushed or pressured, making the process much more enjoyable. When it came time to finalize everything, the finance department was impressively efficient, ensuring the paperwork was smooth and stress-free. I’m thrilled with my new RAV4 Hybrid! More

My time at this dealership was quite good and very timely. Would not hesitate about future appointments and there outcome timely. Would not hesitate about future appointments and there outcome More

Outstanding from start to finish. The service department is the best in the TV. As long as they maintain this high level I will always drive a Toyota. Thanks Tony for all your good ad The service department is the best in the TV. As long as they maintain this high level I will always drive a Toyota. Thanks Tony for all your good advice. More

The overall dealership experience was mixed. Pricing and trade-in were above average. The Sales department's job is to maximize sales price, either through add-ons or low trade in value. I felt Pricing and trade-in were above average. The Sales department's job is to maximize sales price, either through add-ons or low trade in value. I felt the trade in value was very fair and after some back and forth the add-ons were negotiated out of the pricing. The vehicle was in transit so I put down a non-refundable deposit. It was after this that things went a little south. The requests I made, such as not allowing test drives and not installing add-ons were acknowledged and I was told the service/sales departments would be made aware of these requests. Upon delivery and pickup of our new vehicle it was apparent that these requests were never passed along. None of these were show-stoppers and we took delivery of the vehicle and drove home. I believe that this lack of communication was not intentional and that, well, dealerships get busy and things do get dropped. I did a follow-up with the dealership leadership and came away feeling that every, yes every, concern/issue I had experienced was heard. The leadership did a fact finding (as they should) to verify that my version was supported by the people I interacted with. They went further and let me know that additional procedures had been put in place to ensure that communications between departments within the dealership would be added to the checkoff list of pre inspection items before delivery to the customer. Overall I would do business with Hometown Toyota again, and would work with the same people. More