Steve's Hometown Toyota

Nothing but the best , professional experience each time I bring my new car in. And always done in a timely manner! I bring my new car in. And always done in a timely manner! More

Six days ago we made a deposit on a new car to be delivered soon. Today we are told that it is going to another buyer. I don't want to think that the sales force is incompetent, but six days! Bye bye delivered soon. Today we are told that it is going to another buyer. I don't want to think that the sales force is incompetent, but six days! Bye bye, Hometown. More

Always so kind and helpful. I am always happy that is where I bought my vehicle. This is 4 now and I wouldn’t buy anywhere else for new Toyota where I bought my vehicle. This is 4 now and I wouldn’t buy anywhere else for new Toyota More

My service appointment was excellent, friendly, quick, very reasonably priced and a professional kind employee. very reasonably priced and a professional kind employee. More

In my search for a Tacoma Limited during the past six months, I have contacted over one hundred dealers nationwide. Despite the global chip shortage, with patience potential buyers can ultimately find t months, I have contacted over one hundred dealers nationwide. Despite the global chip shortage, with patience potential buyers can ultimately find the car they are looking for. Steve's Hometown sales people have stayed with me for the past few months and I appreciate their persistence, but I recently found a Tacoma Limited locally and paid MSRP. The chip shortage has hurt everyone, especially car sales in the past year. No doubt the lots have a dearth of inventory. Some dealerships like Hometown are recuperating losses with strategies that prey on desperate buyers and apply euphemistic terms like ‘market adjustment’ and ‘mark up.’ When the global crisis ends and it will end, people will remember the dealerships who took advantage of potential customers and avoid patronizing them. They will also remember the dealerships that resisted such undignified practices and will take their business there. More

They had timely responses, worked with me to find the right car and deal, and were super patient with me as a first time buyer. right car and deal, and were super patient with me as a first time buyer. More

Sent an email requesting info on a Subaru I was interested in. After looking everything over, I sent another email asking if there is annything I should be aware of before driiving over 100 miles t interested in. After looking everything over, I sent another email asking if there is annything I should be aware of before driiving over 100 miles to check it out. They sent a return email saying the heater and AC are broken. When I responded to that, their reply was: "Why do you think it's listed under Blue Book? LOL. We'd love to sell you something else" Bait and Switch with insults. More

I understand that times are crazy and I also understand the concept of supply and demand. However, I received a quote of MSRP plus documentation fees from TrueCar.com but this dealership would not accept the concept of supply and demand. However, I received a quote of MSRP plus documentation fees from TrueCar.com but this dealership would not accept it. They stayed that all cars sell for at least $2000.00 over MSRP. Of the dealership can get that price, I say good for them and I have no problem with them trying to get as much profit as they can. What I am angry about is that they shouldn't have a business relationship with TrueCar if they are not going to honor their commitment. I don't know if the dealership messed up or TrueCar but measures should be taken to correct any future mistakes such as this. More

I was able to get an appointment for service the next day when by normal dealer wouldn't even try to work with me to get me in any sooner than 1 month out. The service department was terrific in keeping me when by normal dealer wouldn't even try to work with me to get me in any sooner than 1 month out. The service department was terrific in keeping me informed and working with me in saving money and getting everything I need for my vehicle to keep me safe on the road. I recommend this dealer to everyone 👌 More

Fast friendly and affordable service. Informative about upcoming recommended services and when it should be done. upcoming recommended services and when it should be done. More