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Steve's Hometown Toyota

Ontario, OR

4.5
291 Reviews
Why Buy From Hometown Toyota Our commitment to providing excellent customer service to our dedication to helping drivers get behind the wheel of a new vehicle or a quality pre-owned vehicle, drivers can look to the Hometown team with confidence. With so many dealerships in the Treasure Valley to choose from, we understand that the options might be a bit overwhelming. Fear not, Hometown goes above and beyond the average dealership to provide Weiser, Ontario, Fruitland, Nampa, McCall, Meridian, and Boise drivers with an efficient, enjoyable shopping experience. Whether you're from Oregon or Idaho and looking to find a New Toyota or you're looking to get your vehicle serviced, the Hometown Toyota team can help! At Hometown Toyota We're Here for You Every Step of the Way We aim to make your dealership experience as smooth as possible from the moment you set foot in our showroom to the moment when you drive off our lot in your dream car. Whether you're hunting for a new or used car, we can help you find the perfect fit and set you up to test drive the brand and model that best suit your needs. We can even guide you through the financing process to help you find an affordable loan or lease solution that works for your budget. Then, we'll still be here to lend a hand at our service center to help ensure that your purchase keeps running smoothly. Experience Unique Hometown Toyota Customer Service in Person - We're in Ontario Oregon Close to Fruitland, New Plymouth, Boise, Caldwell, Nampa, Meridian, and Boise. Make the trip from your home in Boise, Caldwell, Nampa, McCall, Meridian, or Vale to visit us in person at one of our Western Treasure Valley Dealership in Weiser and see for yourself how much more enjoyable shopping for, and owning, a vehicle can be with a professional dealership on your side. We're conveniently located, just a short drive away, we're waiting to answer all your questions, and we look forward to assisting you with all your vehicle transactions and services.
Contact Dealership

313 SE 13th St

Ontario, OR

97914

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Showing 291 reviews

December 30, 2022

No prices on used cars. If I can't see the price I have no interest. Total waste of time More

by Fokkerviii
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
I don't remember his name
Jan 05, 2023 -

Steve's Hometown Toyota responded

I apologize for the lack of communication regarding the price of our vehicles. We strive to deliver a transparent and professional purchase experience and never intend to inconvenience our guests. Our used car pricing is listed on our website and we're always available for anyone who is interested in learning more about our vehicles. I would appreciate the chance to speak with you directly to see what more I can do to assist with your situation and help make things right. If you are willing to discuss this further, please contact me directly. Thank you, Paul Carson - General Manager - (541) 889-3151

Jan 05, 2023 -

Fokkerviii responded

I drove all the way to you. And. Then was at a lods of what yo look at. It os only reasonable that priced are displayed on order to give me an idea if that car is in my range and intetest. Im notinterested in a salesman. That trys to upsell you into a car that you don't want.

Jan 05, 2023 -

Steve's Hometown Toyota responded

I am very sorry that you were unhappy with your experience here. Our team works hard to ensure all our customers are satisfied, and I am disappointed that we lost the opportunity to help. Please reach out if there is anything else I can do for you. Thank you, Les Foale - Sales Manager - 866-772-4521

November 21, 2022

So helpful, considerate of my ignorance of the vehicle. Tony is great, work hard to keep him. More

by dogpaws56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Nov 22, 2022 -

Steve's Hometown Toyota responded

Thank you for your review of Steve's Hometown Toyota! We're glad that the team was considerate, helpful, and nice to work with.

November 11, 2022

Alain was professional and friendly from the start. He worked hard to get the payment we needed in order to get the RAV4. He also worked very hard to get the trade in value we wanted on our pickup. We More

by mickandmartha
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alain Alfonso
Nov 14, 2022 -

Steve's Hometown Toyota responded

Thank you for this great review! We are so glad to hear that Alain found you a great deal for the RAV4. Thank you for working with us here at Steve's Hometown Toyota! Enjoy the new ride!

October 21, 2022

These guys are top notch in sales, Allein salesman, Cam used car manager, Paul the Honcho in Ontario store , Chris in Finance , Tech Lee Kessler, Jacob ,service advisor, and Miria who made my appointment t More

by sltram2500
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cam, Jacob and Lee and more
Oct 21, 2022 -

Steve's Hometown Toyota responded

Levi, thank you for the great review! We are so glad to hear that you had such a successful experience working with Allein, Cam, Paul, Chris, Lee, Jacob, Miria, and the Steve's Hometown Toyota team. Drive safely, and we hope to see you back again down the road!

October 20, 2022

Pleasant staff to be around. Very helpful and respectful of your needs. Thanks for your continued professionalism. More

by Klm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Oct 20, 2022 -

Steve's Hometown Toyota responded

Thanks for sharing your glowing appreciation for the team at Steve's Hometown Toyota! We look forward to working with you again!

October 11, 2022

I never heard back from them so there’s that piece of information. Thank you More

by Rgkd7780
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
None
Oct 11, 2022 -

Steve's Hometown Toyota responded

I apologize for the lack of communication on our end. We strive to deliver a seamless and professional purchase experience, and it is disappointing that this was not better reflected in your time working with us. I would appreciate another chance to speak with you to see what more I can do to assist you. If you are willing, please feel free to reach out. Best, Les Foale - Sales Manager - 866-772-4521

Oct 12, 2022 -

Rgkd7780 responded

I appreciate that. I will send you my contact information

October 09, 2022

They are great people and very helpful in all they do for their costumers needs. More

by ddkcowboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John
Oct 10, 2022 -

Steve's Hometown Toyota responded

Thank you for the great review! We are thrilled to hear that you are confident in the Steve's Hometown Toyota team to get the job done. Drive safely, and we hope to see you back again down the road!

September 15, 2022

Jacob was wonderful (Ontario, Oregon. ) He listened to my problem, communicated extensively and I used a loaner vehicle for two days. It was a seamless process and I attribute Jacob for h More

by Paigeoverly50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob
Sep 16, 2022 -

Steve's Hometown Toyota responded

Paige, thank you for the great review! We are so glad to hear that Jacob delivered such a successful service experience. Drive safely, and we hope to see you back again at Steve's Hometown Toyota!

September 10, 2022

I bought a 2018 Highlander in April 2021. The 6 hour trip to Ontario was well worth it. I negotiated the price over the phone and drove from Spokane to pick it up. The salesperson, Mike Bever More

by Mark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bevers
Sep 14, 2022 -

Steve's Hometown Toyota responded

Mark, I am so glad that you found a Toyota that you enjoy and had an overall positive buying experience here at Steve's Hometown Toyota. I would also like to apologize if any of our team members left a dishonest impression. Your feedback is appreciated as well as your business. Congrats on your purchase, and we hope to see you again in the future. Until then, Les Foale - Sales Manager - 866-772-4521

Sep 14, 2022 -

Mark responded

Sal, the sales manager, didn’t “leave a ‘dishonest impression”, but rather lied twice and was found out both times during the course of the transaction.

August 31, 2022

Very fast and courteous service. Was completed in less than 1 hour and I was kept abreast of the status of my service throughout the time I was at the dealer. I’m very pleased More

by Bill from Payette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francisco
Sep 01, 2022 -

Steve's Hometown Toyota responded

Customer satisfaction is our top priority, Bill, and we're thrilled our team hit the mark with timely professionalism! Thanks for choosing Steve's Hometown Toyota!

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