Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Excellent service. Service dept was very professional especially in keeping customer informed while work was being performed The monitor in the service area also lets t Service dept was very professional especially in keeping customer informed while work was being performed The monitor in the service area also lets the customer know what stage of the service process. More
Outstanding service Had my oil changed and tires rotated on my 2015 GMC Terrain. Arrived before my scheduled appointment. I was greeted promptly and they took all of the Had my oil changed and tires rotated on my 2015 GMC Terrain. Arrived before my scheduled appointment. I was greeted promptly and they took all of the required information and started working on my vehicle immediately. Was in and out in about 40 minutes. Outstanding job, very courteous and professional. Nice waiting area also. Thank you. More
Car buying experience easy! This was my first time buying a car and Steve Schmitt made sure the car I wanted was at their Highland location, let me drive it over night and made t This was my first time buying a car and Steve Schmitt made sure the car I wanted was at their Highland location, let me drive it over night and made the overall experience simple and painless! Andrew also made sure the tank was full and picked up my car from work to have it detailed a couple days after I bought it. Overall a great experience and I couldn’t be happier with my purchase! More
Extremely knowledgeable and friendly For my vehicle purchase I was referred to Scott Sefer. He is great. He is extremely knowledgeable and professional. I would highly recommend to anyone For my vehicle purchase I was referred to Scott Sefer. He is great. He is extremely knowledgeable and professional. I would highly recommend to anyone who wants a low pressure, information based, and friendly car buying process. More
Why schedule an appointment? I took my Buick Enclave in for service. I dropped my vehicle off on a Sunday and was under the impression it would looked at Monday. My appointment wa I took my Buick Enclave in for service. I dropped my vehicle off on a Sunday and was under the impression it would looked at Monday. My appointment was for 8:00 A.M. I heard from the service department around 8:15. They were inquiring on my problems with the Buick. I finally called back around 4:00 and they had not looked at my vehicle. I told the representative to not bother and I was coming to pick it up. I picked it up and the representative said there was no charge. What would they even charge me for? Didn’t seem like they wanted to attempt to make it right either. My spouse and I work full time and have children. When I make an appointment for a service you offer I expect something not nothing. Maybe this is an isolated incident but I would not recommend there service. We will not be back. More
Awesome. Todd provided great service for us. We came it to buy two cars and he was able to work within our budget to make this happen. Todd provided great service for us. We came it to buy two cars and he was able to work within our budget to make this happen. More
Awesome Bob Received great Communications and explanations from Bob; service above all others. Bob is definitely a credit to the dealership Jamie Miller is a Received great Communications and explanations from Bob; service above all others. Bob is definitely a credit to the dealership Jamie Miller is always great to work with whether buying a new car or providing assistance in other areas. More
Car had a defective CD player Sales associate set up a time to bring it in to be checked. Could not fix it, charged me 142 dollars. Had it one week Sales associate set up a time to bring it in to be checked. Could not fix it, charged me 142 dollars. Had it one week More
Excellent service Keith (collision dept) and Leroy (service dept) were extremely helpful, professional and provided excellent service. I was even provided a ride to wo Keith (collision dept) and Leroy (service dept) were extremely helpful, professional and provided excellent service. I was even provided a ride to work. I would definitely recommend to family and friends. More