Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Could of done a better job my self Brought my truck in for transmission flush because I didn’t think it was shifting right. Then I told them to change oil and look at the back up screen Brought my truck in for transmission flush because I didn’t think it was shifting right. Then I told them to change oil and look at the back up screen. Had to call the service dept at 3 because they didn’t call me like they said they would. they said my truck was done I said did you do a transmission flush and they said o we just looked over it real good I’ll get it in the shop. Finally got that all worked out. The worst of it I go to pay my bill and I had a 15$ off any service and asked them to take that off the bill and they said they could not because it needed to be brought in before it was done. Seems to me you want that before the service so you can still screw the people that bring vehicles in and you think they need to change blinker fluid. I will be changing my own oil and repairs if this is the service and the coupons you send out and perform. More
Best car shopping experience to date Scott and Blake helped make car shopping stress-free. An experience that I've never found in a dealership's Sales team before. They listened to what I Scott and Blake helped make car shopping stress-free. An experience that I've never found in a dealership's Sales team before. They listened to what I was looking for, took note of comparables that I'd located through online shopping and fairly assessed my trade. Chris, in Finance, then thoroughly explained my financing and warranty options. Couldn't have asked for better! More
Timely and professional!! Service help was awesome and service was fast!! Very friendly!! Would refer future customers to your dealerships!! Have always had Chevies in the past Service help was awesome and service was fast!! Very friendly!! Would refer future customers to your dealerships!! Have always had Chevies in the past so first time for a Buick!! Leroy in service was great!! More
Coating put on truck and camera system error I bought the coating to add to the truck to help protect the paint, windshield, and interior. Also was having issues with my infotainment system. They I bought the coating to add to the truck to help protect the paint, windshield, and interior. Also was having issues with my infotainment system. They got ahold of GM and had an update to do on my screen. Had to leave my truck overnight and had no issues getting a rental vehicle from them. Once they got the update installed I haven't had an issue since. More
Service Excellent customer service. Bob was very friendly from the minute I walked in. Made me feel that I was not just a number. All work was completed in a Excellent customer service. Bob was very friendly from the minute I walked in. Made me feel that I was not just a number. All work was completed in a timely manner. More
Amazing Vince rocked he put together an amazing deal and got me in a new car just for my birthday it was the right car for me and the perfect color too Vince rocked he put together an amazing deal and got me in a new car just for my birthday it was the right car for me and the perfect color too More
Hood sensor replacement Overall service was good but over the last eleven years we have not gotten all our screws, nuts, bolts, valve stems, back. Leroy and Venessa are alway Overall service was good but over the last eleven years we have not gotten all our screws, nuts, bolts, valve stems, back. Leroy and Venessa are always friendly, helpful and explain what’s going on. More
Awesome Friendly staff great service. Cannot say enough good things about sales service everyone. Everyone is fantastic. Would not go anywhere else. Look Friendly staff great service. Cannot say enough good things about sales service everyone. Everyone is fantastic. Would not go anywhere else. Look forward to working with everyone again. . More
Always great In for oil change/tire rotate/air. Was offered/prepared quote for body work to consider. Also offered lift to restaurant for lunch, though not needed. In for oil change/tire rotate/air. Was offered/prepared quote for body work to consider. Also offered lift to restaurant for lunch, though not needed. Very courteous. More
Friendly service. The service was great. They offer speciality coffees while you wait and send coupons through the mail for nice savings. I would rather have them pick The service was great. They offer speciality coffees while you wait and send coupons through the mail for nice savings. I would rather have them pick the vehicle up for no extra charge and not have to wait tho. More