Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Friendly neighborhood dealer Our entire experience at Steve Schmitt was and has always been first rate and courteous. Everyone is friendly and goes out of their way to make certai Our entire experience at Steve Schmitt was and has always been first rate and courteous. Everyone is friendly and goes out of their way to make certain you are taken care of as a guest of their home so to speak. I would recommend this dealer to any and all friends and family. More
Outstanding Customer Service My experience: I bought a 2018 4x4 Colorado. Just over 2 months later I was rear ended and took it to the dealer for repair. Insurance for the woman My experience: I bought a 2018 4x4 Colorado. Just over 2 months later I was rear ended and took it to the dealer for repair. Insurance for the woman that rear ende me paid for a rental truck (2018 2 wheel drive Colorado), which I was satisfied with but Dear season was the following weekend. On Friday I called Steve Schmitt and talked to Chris Martz, he said that my truck wouldn't be completed until Monday. I told him that I understood but was a bit disappointed because I needed my 4 wheel drive to get to my hunting location. His solution was that I bring the rental to the dealership, they returned it to Enterprise Rental and provided me with a 2019 Silverado 4x4 with mud tires (I think it was called trail boss or something like that). Either way, I now have my truck back, the collision repair department made it look as good as new, I was able to hunt and they took care of returning the rental. Anove and beyond. I forgot to mention, after I was rear ended, the other Womans insurance called and said that I was entitled to a rental, Jen (at Steve Schmitt) set up the rental. A day after I picked the rental up, her insurance called and told me that they don't partner with Enterprise, they partner with Hertz and that I would have to pay out of pocket. Just a phone call to Jen and within 10 minutes her insurance called me back, apologized and took care of their responsibility. More
Oil change This dealership is always helpful and friendly. They listen to my concerns and do their best to correct the problem. I recommend this dealership to This dealership is always helpful and friendly. They listen to my concerns and do their best to correct the problem. I recommend this dealership to all my family and friends. More
Review Steve Schmitt got my car in the next day after I called, despite already being booked up. My car was fixed and ready for pickup in less than 24 hours. Steve Schmitt got my car in the next day after I called, despite already being booked up. My car was fixed and ready for pickup in less than 24 hours. Great service! More
Great service. Great customer care. The staff at Steve Schmitts are exceptionally friendly and courteous. Service is great. I always know the staff will take care of my car. Thanks muc The staff at Steve Schmitts are exceptionally friendly and courteous. Service is great. I always know the staff will take care of my car. Thanks much! More
Oil change & seat heater recall Great service as usual. Very accommodating and professional. A loaner vehicle was provided and I was kept abreast of progress and estimated time of co Great service as usual. Very accommodating and professional. A loaner vehicle was provided and I was kept abreast of progress and estimated time of completion More
very good experience excellent experience. Personnel were helpful and polite. Waiting room was very pleasant and comfortable. Leroy explained what was to be done and how s excellent experience. Personnel were helpful and polite. Waiting room was very pleasant and comfortable. Leroy explained what was to be done and how soon I could expect the work to be completed, which was exactly how it was, very good experience. More
Highly Recommend This was our 8th car we bought from Scott, and we’ll be back. In all our years dealing with Steve Schmitt we have not had a problem. Both the sales a This was our 8th car we bought from Scott, and we’ll be back. In all our years dealing with Steve Schmitt we have not had a problem. Both the sales and service teams are top notch and we have no hesitations in recommending them. More
What a great experience! Want to give a shout out to Todd Cange and the entire staff....always a great experience working with you. Great products and great service. Thank y Want to give a shout out to Todd Cange and the entire staff....always a great experience working with you. Great products and great service. Thank you Jerod H. More
Great experience buying from Steve Schmitt I had a great experience buying my first brand new car. I have bought from Brent before and as always, he was great to work with. The lady that helped I had a great experience buying my first brand new car. I have bought from Brent before and as always, he was great to work with. The lady that helped me with financing was great as well. My family will definitely be back with our future Chevrolet purchases. Thanks! More