Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Initial Service -- Oil Change I scheduled my first oil change online, and the process was very easy. Service department was waiting on me and got my 2500HD through it's initial ser I scheduled my first oil change online, and the process was very easy. Service department was waiting on me and got my 2500HD through it's initial service in about an hour. The wait was pleasant, as the complimentary coffee and waiting area was nice. The service employee, Mr. Leroy Hulsebus, was very professional and detailed in his explanation of what was being accomplished. I'll definitely be back for my next service needs. More
Friendly Service Great group of friendly people, fair pricing, pleasant experience! All our service needs are met here. No need to go anywhere else. Always prefer to s Great group of friendly people, fair pricing, pleasant experience! All our service needs are met here. No need to go anywhere else. Always prefer to stay in our home town. More
Good results, but too much upselling 2012 Tahoe, 160k mi needed brakes. Service called and told me oil pan gasket, differential seal, transfer case seal were all seeping. Front struts n 2012 Tahoe, 160k mi needed brakes. Service called and told me oil pan gasket, differential seal, transfer case seal were all seeping. Front struts need to be replaced. Dealer should realize the car is well used and recommend only the necessity items. I gets a little bit annoying to hear about these things every time we are there for service. Brakes were fixed and I’m satisfied with that. Also appreciate the help getting the car returned conveniently after service. More
No pressure local personable Asked specific vehicle guestions and got honest answers not need to know answers Appreciated personable service that was received Not pushy during Asked specific vehicle guestions and got honest answers not need to know answers Appreciated personable service that was received Not pushy during closing finance ask questions and kept process rolling Wonderful experience thanks More
Just amazing!! It was my first time buying a vehicle through a dealer and it was a good experience everything was explained to me very well and would definitely reco It was my first time buying a vehicle through a dealer and it was a good experience everything was explained to me very well and would definitely recommend to my friends and family!! More
Overall it was a great experience I don't recall the service guys name who checked me in. He was very polite and patient with me. I waive home 5 stars. The person who put the tires on I don't recall the service guys name who checked me in. He was very polite and patient with me. I waive home 5 stars. The person who put the tires on put to much air In my tires. I had to have my husband let out 5 psi in each tire. Other then that everything was great. More
Great service Everything was timely and I was kept well informed during the entire service. I have always been happy with all of our services at the dealership Everything was timely and I was kept well informed during the entire service. I have always been happy with all of our services at the dealership More
Excellent services Very friendly, excellent services, and great looking building. Very timely services, tech stayed late to finish the job. Extremely happy with all the Very friendly, excellent services, and great looking building. Very timely services, tech stayed late to finish the job. Extremely happy with all the help and services. More
repair of truck I hit a deer on Christmas Eve coming home from work which resulted in needing the truck to be repaired. My husband contacted the gentleman in charge o I hit a deer on Christmas Eve coming home from work which resulted in needing the truck to be repaired. My husband contacted the gentleman in charge of doing the estimates. After not hearing anything back from him after 2 weeks Heather in the body shop got him going after my husband called back in. She took charge of the situation which was totally awesome for her to do!!! Vanessa Maine & Susie (also in the service area) were also a big help keeping us in the loop along with Heather which I deeply appreciate!! These people are the reason why we deal with this dealership. More
Friendly Service Bob was extremely helpful just makes it easy. Jamie Miller is always accommodating. Whole family has bought from Steve Schmitt Chevrolet , sales and s Bob was extremely helpful just makes it easy. Jamie Miller is always accommodating. Whole family has bought from Steve Schmitt Chevrolet , sales and service keeps us coming back. More