Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Great Service Visit Easy to schedule service appointment, they are flexible and it was easy to get a service date scheduled that fit my availability. Bob Bollman reviewed Easy to schedule service appointment, they are flexible and it was easy to get a service date scheduled that fit my availability. Bob Bollman reviewed and explained the work that was scheduled, confirmed the price quote for the work. Easy check in, clean, comfortable customer lounge area. Great selection of fresh coffee. I chose to wait for the service as my schedule was clear. Bob and the other staff were very friendly and asked if I needed anything. I enjoyed looking at the new vehicles and had my questions about the options and them answered in a friendly polite manner. I felt no pressure from the sales staff to move me towards a purchase that I was not ready for. My service was completed in less time than I expected and Bob Bollman again reviewed the work completed, and the cost was as expected. Bob reviewed future recommended service with me and I was thanked for my business. I was treated with respect and I felt like an old friend instead of just another revenue source for them. It's always a pleasure to visit Steve Schmitt Chevrolet in Highland even though I had to travel a longer distance to reach Steve Schmitt. More
Warranty work and new tires. The service writer was knowledgable and courteous. I was kept up dated on the status of my vehicle. Repairs were made in a timely manner. The service writer was knowledgable and courteous. I was kept up dated on the status of my vehicle. Repairs were made in a timely manner. More
Service The facilities to wait in were nice and clean. The staff was friendly and helpful. The service was quick and handled professionally. I would recommend The facilities to wait in were nice and clean. The staff was friendly and helpful. The service was quick and handled professionally. I would recommend this dealership to a friend. More
Oil change, rotate, rebate Scheduled an appointment for oil change and tire rotation. They got me in and done fast. Also have me a rebate for my oil change Scheduled an appointment for oil change and tire rotation. They got me in and done fast. Also have me a rebate for my oil change More
Top notch service These guys go out of their way to make sure I am one hundred percent satisfied. My wife was in the lounge waiting for me to finish up in service. They These guys go out of their way to make sure I am one hundred percent satisfied. My wife was in the lounge waiting for me to finish up in service. They brought my vehicle in to the garage when it was outside to begin with, so she wouldn't have to step out into the cold to get in. Nice touch guys. Knowledgeable, courteous, and prompt. More
Excellent, friendly service. Accomodating & profeessional. Did not have to wait..got my vehicle right in. Staff was couteous and professional. I had a very nice loaner vehicle available right away. I was out o Did not have to wait..got my vehicle right in. Staff was couteous and professional. I had a very nice loaner vehicle available right away. I was out of town when my vehicle was complete, and they even delivered the vehicle to my home and swapped it with the loaner. A+ experience. More
Courteous and professional. The entire process was easy. Great service from Brent and Chris. I would not hesitate to recommend Steve Schmitt to any one. They will be my first The entire process was easy. Great service from Brent and Chris. I would not hesitate to recommend Steve Schmitt to any one. They will be my first choice when it is time to purchase my next car. More
New truck Excellent dealership, great sales force, service department second to none, they work with you and they want you to return next time you need a vechil Excellent dealership, great sales force, service department second to none, they work with you and they want you to return next time you need a vechile. More
Wonderful The customer service was over the top! Todd and Vince worked very hard to ensure I was able to leave with the car I wanted and a payment I was comfort The customer service was over the top! Todd and Vince worked very hard to ensure I was able to leave with the car I wanted and a payment I was comfortable with! More
They just want your money and then want you to leave. They will lie to you over and over again. They don’t even remember their lies and don’t care! They lied about mailing my title which was one day, then They will lie to you over and over again. They don’t even remember their lies and don’t care! They lied about mailing my title which was one day, then another, then last Monday, then finally fedex’d after 5 weeks! They lied about ordering parts I had requested and I am still waiting on a second key fob and key! Poor, poor, xxxx poor performance! I will never buy from this dealer again, if I wanted to be over charged and treated poorly again, there are closer dealerships! What a ripoff! I could have bought a new vehicle and paid cash but was treated like a bum once I paid and left! More