Steve Schmitt Chevrolet Buick GMC
Highland, IL
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Cares about their customers They truly care about their customer and will do what they can to help you. They’ll go out of their way to make sure you’re satisfied with your experi They truly care about their customer and will do what they can to help you. They’ll go out of their way to make sure you’re satisfied with your experience with them. They came to my house to get my car and then dropped it off while I was working. More
Great as usual Susie is wonderful. Courtesy vehicle was nice. Quick and hasslefree. Always and easy and friendly experience. Will definitely continue to use this dea Susie is wonderful. Courtesy vehicle was nice. Quick and hasslefree. Always and easy and friendly experience. Will definitely continue to use this dealership to buy and service our vehicles. More
2018 GMC Terrain Leroy in service department was very helpful and greeted me when I arrived. Everything was completed to my satisfaction. Don’t know the tech who did t Leroy in service department was very helpful and greeted me when I arrived. Everything was completed to my satisfaction. Don’t know the tech who did the service but he also did a great job. More
Good overall Jeff croak did amazing helping me I would recommend people to come here I would advise them to talk to Jeff croak to buy a vehicle only thing I didn’t Jeff croak did amazing helping me I would recommend people to come here I would advise them to talk to Jeff croak to buy a vehicle only thing I didn’t like was the person that was in charge of my trade in tryed to rip me off More
Quick and easy They accommodated my busy schedule and completed the work in a timely fashion. I received three courteous calls confirming my appointment and the comp They accommodated my busy schedule and completed the work in a timely fashion. I received three courteous calls confirming my appointment and the completion of my appointment More
Lube technician Good people and service and friendly staff and the technicians work hard to figure out what the customers problem is and try to get it taken care of Good people and service and friendly staff and the technicians work hard to figure out what the customers problem is and try to get it taken care of and get the customer happy More
New car purchase Very knowledgeable salesman along with a sales manager who made the negotiating process very fair and straightforward. The delivery process was very Very knowledgeable salesman along with a sales manager who made the negotiating process very fair and straightforward. The delivery process was very thorough and efficient. More
Another 5 star service experience I stopped by the service department with my concern. Right away Jeff diagnosed the problem and was able to get me scheduled to have it resolved. My ve I stopped by the service department with my concern. Right away Jeff diagnosed the problem and was able to get me scheduled to have it resolved. My vehicle after service was 100% resolved! Thank you Jeff! You always are there to help in any way possible to ensure excellence in customer care! More
Square deal My family bought a Toyota prius from another dealership in December it was a great car with new tires and a list of maintenance done. Unfortunately th My family bought a Toyota prius from another dealership in December it was a great car with new tires and a list of maintenance done. Unfortunately the car was totaled by a negligent driver. We have always liked the vehicles we have purchased from Steve Schmitt and they had a very similar Prius on their lot. They listed the price higher than the last one, and on the test drive I noted they had performed a oil and air filter change along with a tire rotation. We negotiated the price to what I thought was fair given the year mileage and what I had seen in the market. The next day We took the car out of town and the car was making noticeable noise from the front wheels. After a few days of the noise I returned to ask for the car to be diagnosed. They service center diagnosed the car with 4 bad tires. So Steve Schmitt sold me a car with 4 bad tires that they had just rotated. The price I paid for the the car did not factor need tires after 15 miles. After going over the car with a closer look it appeared the car has also been in a accident or to from repainted spots and places of impact. ( no carfax ) We well over paid for a questionable car or bought it from a questionable dealer. Note the car is riding quite after putting the tires on. I was left with a bad taste in my mouth after this deal. More
Professional and accommodating This dealership is tops in service. They took care of me in a professional and expedited manner. Their staff was very courteous and accommodating. Ver This dealership is tops in service. They took care of me in a professional and expedited manner. Their staff was very courteous and accommodating. Very clean waiting room. More