
Steve Rayman Chevrolet
Smyrna, GA
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I want to thank Mike Fossett for helping me find the perfect Silerado for my needs. His product knowledge and customer service was great. Having gone to several other dealerships, I am so glad I bought perfect Silerado for my needs. His product knowledge and customer service was great. Having gone to several other dealerships, I am so glad I bought at Steve Raymond. The professionalism was outstanding. Also I would like to thank Susan Brown (finance) for a great job of explaining all the finance details and doing so in a very timely manner. I will highly recommend this dealership and these two great individuals to all my friends. M.Kuhn Canton,Ga. More
This salesman has been rude to me, lied to me, gave me the run around, and even hung up on me. Til this day he still won't answer my calls or return my call. He asked me to call back in a hour and this is the run around, and even hung up on me. Til this day he still won't answer my calls or return my call. He asked me to call back in a hour and this is the longest hour in history. See, I was sent to them by Credit Yes. I talked to Bryan Jackson and he told me he could put me in a van today. He asked for my social security number and said he would call me back once he ran the numbers. Well 10 hours went by and not one call from him. So I finally reached him at closing time after 30 attempts through out the day. He said I will have you approved and riding in 10 minutes. He lied about zero down then it changed to 1500 hundred down but he was working on to get that down to zero down and would not leave until it happened.Well since then he has not called me. Every time I call it goes to voice mail which is full. I did reach him about 3 pm today and when he answered the phone I was told sir I see you calling. I have l better customers to deal with. Then click. I have tried the sales manager and was sent to voice with never a call back. The sales manager called me back on speaker phone and five minutes later Mr. Jackson spoke up and then started screaming at me and talking rudely. His manager never said one word to him about his behaviour towards me.. I don’t think I should be treated this way. Just seems odd since he got our information he can’t even give me the time of day now. All I want is an answer, Did I get approved or not. Why should that be so hard? I would never recommend this dealership to anyone with a low credit score. Their motto is for 20 years they treat customers right. I think they need to go back to school for that one. Thank you! More
I think that need to change the rating from 5 to 10. The customer service and friendless was beyond just great! I worked with a few awesome people there that took the time, explained things and made sure I customer service and friendless was beyond just great! I worked with a few awesome people there that took the time, explained things and made sure I was happy before leaving. Even did follow ups to make sure that I was okay. Dan the Man Schian and Mr Lee are the go-to guys if you do decied to buy your car from them. Dan and Lee worked their magic and had me rolling in the Jeep in no time. More
This team of professionals made my experience very easy. It all started with my salesman Brian Jackson. His approach was pleasing not pushy. He asked what type of vehicle I was interested in and together we It all started with my salesman Brian Jackson. His approach was pleasing not pushy. He asked what type of vehicle I was interested in and together we found my 2012 Captive Sport. My next experience was with Dan in finance and he carried the same professionalism. I told him that I wasn't desperate for a car so the numbers would have to be to my comfort and he made it happen. Last but certainly not least, Ray. Once again a very pleasant experience....Steve Rayman has a wonderful staff of individuals who will take care of you to Your satisfaction. More
Awesome team!!! I bought my first brand new vehicle from Steve Rayman!!! I love it. Thanks to Andrew for great customer service. I am really happy with my new CRUZE!! Steve Rayman!!! I love it. Thanks to Andrew for great customer service. I am really happy with my new CRUZE!! More
I had a great experience at Steve Rayman Chevy. I showed to view a used car I saw advertised on the web. Instead of "pushing" me into that car, Tori showed me lots of great options I did not even know were to view a used car I saw advertised on the web. Instead of "pushing" me into that car, Tori showed me lots of great options I did not even know were available. It was fun and pressure free. Tori worked with me to find an even better "new " car and introduced me to Susan who then went above and beyond to help me find the right financing options. It was easy and a fun experience. I would suggest no matter what your budget or needs to at least stop in and talk to the people at Steve Rayman. You will be surprised at the difference and quality of service! In addition the new Chevys have lots of new cool features and technology ! More
Mike Fossett was very professional and a great communicator. It is a pleasure working with such a friendly and competent staff. From the first email, and all of the phone calls that updated me on communicator. It is a pleasure working with such a friendly and competent staff. From the first email, and all of the phone calls that updated me on the progress of the order, Steve did a great job. When I picked up the truck, the staff was very personable and made the process simple and efficient. The truck is exactly what I wanted and I plan to purchase more from Steve Rayman Chevrolet in the future. More
I have worked with Tim at Steve Rayman for years and he is the consummate service professional. Always anticipates your needs, performs his services with a smile and always has a positive outlook. is the consummate service professional. Always anticipates your needs, performs his services with a smile and always has a positive outlook. More
This was the best experience of purchasing a vehicle that I have had. The entire team was great to work with and took care of everything that I needed. I would recommend Steve Rayman Chevrolet to friends a I have had. The entire team was great to work with and took care of everything that I needed. I would recommend Steve Rayman Chevrolet to friends and family. More
Good experience buying a new car; great follow up with On Star option; friendly, attentive staff; nice customer service location and location; would recommend a friend Star option; friendly, attentive staff; nice customer service location and location; would recommend a friend More