Steve Rayman Chevrolet

They are very understaffed and Impersonal. I felt very rushed and unimportant. To have to wait 3 days to get a diagnosis with an appointment is unacceptable and pointless of an appointment I felt very rushed and unimportant. To have to wait 3 days to get a diagnosis with an appointment is unacceptable and pointless of an appointment to me. Once I got my car back they couldn’t find anything although it started when I got in the car. And lastly I asked for a shuttle to work and was told there was no shuttle that day which caused me to have to Uber. Probably will go to another location going forward. More

They had my car for 2 and a half weeks and I didn't receive an update until I contacted the Service Manager. I found his number on Google as I called the Dealership several times and the receptionist a receive an update until I contacted the Service Manager. I found his number on Google as I called the Dealership several times and the receptionist advised that there were no managers available. The only thing that turned this around was when I was reassigned to Alex since my Service Professional went out due to surgery. She called and confirmed my warranty which saved me some money. However they weren't responsive AT ALL until I reached out to the Manager. Personally I don't believe you should have to reach out to the Service Manager to get a call back but I digress. More

Service Rep. Kameyah Ransom did a great job coordinating the service on my vehicle. She was very courteous and knowledgeable. I received my car within the t Kameyah Ransom did a great job coordinating the service on my vehicle. She was very courteous and knowledgeable. I received my car within the timeline she promised. More

0/10, would not recommend. It’s been 2 months since I bought a car from them and signed a “we owe” and they haven’t even ordered the part or tried to contact me about making th It’s been 2 months since I bought a car from them and signed a “we owe” and they haven’t even ordered the part or tried to contact me about making the repair. It is impossible to get help over the phone, they will transfer you over and over, or leave you on hold then hang up on you. 2 months later, I still have not received my car tags either. Very frustrating. More

This dealership is not focused to many problems with the last car I purchased on August 26, 2025. The wrong tag was also sent to my address. last car I purchased on August 26, 2025. The wrong tag was also sent to my address. More

The guy process was quick and pleasant. William was just extremely helpful and easy to work with. William was just extremely helpful and easy to work with. More

My estimate for my oil change and filter changes were double what was given. My car also sat for 3 days without any diagnostic and no estimated time on when my diagnostic would get to. I set an appointme double what was given. My car also sat for 3 days without any diagnostic and no estimated time on when my diagnostic would get to. I set an appointment for a reason otherwise I could have just did a walk in and drop the car off sooner. I will not be returning to this dealership. More

William was our sales man and he did an excellent job. Tyler closed our sales agreement and kept us laughing the entire time. The sales manager was able to get us lower interest rate and cheaper payment t Tyler closed our sales agreement and kept us laughing the entire time. The sales manager was able to get us lower interest rate and cheaper payment that we originally thought we could. Overall we had a great experience! More

Communication from the team was poor. It all started with scheduling my appointment because I had a recall I wanted to talk to someone to understand the time it would take in order to pla It all started with scheduling my appointment because I had a recall I wanted to talk to someone to understand the time it would take in order to plan accordingly I called and called leaving voicemails before I got someone on the phone. Once I brought it in I wasn’t given a clear timeline of when it might be ready. We ended up needing to do additional items that I was told I would receive a follow up call to confirm a timeline. I never received that call so I then proceeded to call and text my maintenance member (Nico) but never received a response until after multiple attempts hours later. When I got in my vehicle to leave I noticed my AC blower was then making a strange sound that it had not made prior to drop off which resulted in me having to bring my vehicle back in. That experience was even worse. Also when I picked up my car the first time the interior was not left as dropped off. More

Hardworking, however,They are very very short staffed on mechanics, had my car for 3 weeks just for a diagnosis and no loaner only a deal on rentals, which helped. Then I had to take it back because it was mechanics, had my car for 3 weeks just for a diagnosis and no loaner only a deal on rentals, which helped. Then I had to take it back because it was having the same issue right after the diagnosis so they didn’t fix anything, and now I think they finally fixed the issue after the second time of kind of staying on them. More