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Steve Rayman Chevrolet
Smyrna, GA
1,297 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,297 reviews
October 10, 2015
They have each others backs If you ever experience any kind of problem they go out of the way to fix everything. They try to ensure that every customer leaves happy. If you ever experience any kind of problem they go out of the way to fix everything. They try to ensure that every customer leaves happy. More
by Josh
Employees Worked With
Ray Whitlow III
October 07, 2015
Sales and service I purchased my new Chevy truck from Steve Rayman Chevrolet, and the experience was very satisfying. The salesman was knowledgeable and great to work w I purchased my new Chevy truck from Steve Rayman Chevrolet, and the experience was very satisfying. The salesman was knowledgeable and great to work with. I had a problem with the sensor so my DEF fluid was not registering. The dealership fix the problem with in an hour and I was on my way. I would recommend this dealership to anyone. More
by Ktalentino2
Employees Worked With
Todd Blackstone
October 01, 2015
Led on, lied to I have been in contact yesterday September 30 2015 and over the past few weeks with Mr Lombardi & Katy. I was contacted yesterday September 30 2015 by I have been in contact yesterday September 30 2015 and over the past few weeks with Mr Lombardi & Katy. I was contacted yesterday September 30 2015 by email from Katy. She was asking if I was still interested in purchasing a car. I wrote her back explaining I had tried to purchase a vehicle close to home and was told I would need a co signer. I told her I appreciated her time. Within 20 minutes I received a phone call from Mr Lombardi explaining I was approved and they had just been waiting for me to come. I asked him if I would not have to have a co signer. He reassured me I would not. I also asked if I would need a down payment, to which he said I would not. He insisted I make it in to the store yesterday September 30 2015 before my loan expired the next day October 1 2015. We had a few more emails about the car I had chosen by looking online and he again reassured me I would be able to purchase something similar if not what I had chosen.I made all the plans I needed and drove a hour with my children to make it that day September 30 as he had insisted was necessary. Once I got to the store I filled out the paper work and was told that I was not able to be financed with out a co signer. The sales man I worked with was Miami. He was nice but told me even after I explained everything I had spoke with Mr Lombardi about that there was nothing he was able to do for me. I strongly urge anyone to check around anywhere else. Especially if you live a distance away. My family and I were on the road for 2 hours last night, a complete waste of my time and my children's. I plan to post my experience with Steve Rayman Chevrolet everywhere I can find in order to warn anyone else who may be in my sane situation one day. I have all emails if anyone would like to see them please email me at danacole84@gmail.com More
by Danacole84
Employees Worked With
Katy barber, Arthur Lombardi, Miami Lee
September 30, 2015
Great experience Rick Cobb and Jamie Leverde were wonderful to work with. They listened and helped guide me to the perfect car. Buying a car is stressful and time co Rick Cobb and Jamie Leverde were wonderful to work with. They listened and helped guide me to the perfect car. Buying a car is stressful and time consuming but they respected me and my time. More
by TeachLove
Employees Worked With
Rick Cobb, Jamie Laverde
September 11, 2015
AWESOME Just purchased my third car from Steve Rayman. Long story short .......... I will continue to purchase cars from this dealership as long as TC is sti Just purchased my third car from Steve Rayman. Long story short .......... I will continue to purchase cars from this dealership as long as TC is still there to sell me one! Can't say enough about Jordan, Susan, Arthur and even John in the body shop. Thanks everyone for making a big purchase a whole lot easier!!! More
by Sprysi
Employees Worked With
Timothy Cox, Jordan and CJ, Dan Schian, Susan Brown, Arthur Lombardi
September 05, 2015
WORSE EXPERIENCE EVER Was lied to over the phone stating that we were approved and the only thing we had to do was come in and pick out a color. "LIES" We live over 300 mil Was lied to over the phone stating that we were approved and the only thing we had to do was come in and pick out a color. "LIES" We live over 300 miles away and when we got there we hadn't even been pre approved. And the only thing they could tell us was they are sorry. The only thing positive about this place was the sales representative Alvin Breed. He was very nice and honest about everything. More
by toya20011
Employees Worked With
Alvin Breed
August 18, 2015
always nice group of peo to have working on your new sales. David, was very nice person. this is our 3rd time buying from Steve Rayman . Nice store and friendly people. will tell all my friends.. and buy a David, was very nice person. this is our 3rd time buying from Steve Rayman . Nice store and friendly people. will tell all my friends.. and buy again More
by dorothy
Employees Worked With
David F
July 09, 2015
Just GREAT!!! Just cannot thank steve rayman enough for the great experience I had while I was here. My salesman was great Susan in finance was amazing and Jordan r Just cannot thank steve rayman enough for the great experience I had while I was here. My salesman was great Susan in finance was amazing and Jordan really was the icing on the cake.They didn't leave a stone unturned and I am so thankful. More
by Mrs.Haynes
Employees Worked With
Jordan Knettles
July 08, 2015
After dealing with this dealership Yes, I admit the experiences was very swift, and deceiving. I was lead to believe that the dealership was looking out for my best interest, wrong! I w Yes, I admit the experiences was very swift, and deceiving. I was lead to believe that the dealership was looking out for my best interest, wrong! I was lead into the purchasing lobby before I got a chance to even look over the vehicle I purchased, and assured if something is wrong with the vehicle Steve Rayman Chevrolet will take care of it, wrong again... The salesman drove the new purchase home since I had the other vehicle I drove there. Once I got the vehicle home I did notice a few damages, so the next day I did inform the sales manager of the damages, and I was belittled with the question "how I know you didn't do it?" the sales manager came at me so aggressive on the showroom floor till all I could do is walk away; I am not one to stand toe to toe and urge with anyone. The day before I had already heard him urging on the phone with another customer, so I just left the dealership disappointed; remembering why it took me so long to go to a dealership to purchase a vehicle. Use Extreme Caution More
by Magnum
Employees Worked With
Adam Marcus, Ivan
June 29, 2015
Tahoe with Faulty Engine sold Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the mot Do not expect ANY level of customer service here. I bought a used CHEVROLET Tahoe here with 72000 miles on it and 9 days later discovered that the motor was completely shot and was only running properly while I was in possession due to all of the engine fluids being flushed and replaced, thus masking the true condition. The vehicle arrived at Steve Rayman Chevrolet with an already diagnosed faulty engine that needed to be replaced. This did not show on the CarFax but was detailed by the previous service provider merely days before Steve Rayman Chevrolet purchased/traded it from the previous owner. Steve Rayman claims that they did absolutely no inspection on the CHEVROLET Tahoe I bought before they put it on the lot for sale. They supplied me with a faulty, dangerous vehicle and will do nothing to remedy the problem. 9 DAYS!!! I was told by Geoffrey(sales) and Dan(Finance) that my Tahoe came with a 3 month/3k mile POWERTRAIN warranty. When I called in the issue, the entire "team," including Steve Rayman, claimed that I was never told of such warranty and that I was on my own. I asked Dan while signing the car over to myself, that if I signed the As-Is paperwork would it interfere with my dealer powertrain warranty? He said that it would not as it is built into the vehicle's file and requires no formal paperwork. After several days of pleading Steve offered to put a USED engine in for $4,000...unacceptable. He told me that if I knew better, I would expect major problems from a model year 2000 vehicle. I trusted that they inspected and deemed the Tahoe up to their standard. This is a low mileage vehicle, regardless of age. This dealership has NO CARE for the customer whatsoever, and only looks at the bottom line. Sometimes, as an honest business person, you must do what's right and stand behind you WORD, and your product. Buyers, take your business to an honest, ethical, professional team that will do what is necessary to secure your business and satisfaction. It's that simple. More
by tahoe72
Employees Worked With
David Dodson, Steve Rayman, Dan Schian, Arthur Lombardi, Jamie Laverde, Geoffrey Randall
