Steve Rayman Chevrolet

Best experience ever I have bought a lot of cars in my 65 years and it is one thing I really hate doing! Brandon was up front and easy to communicate with; gave me a break I have bought a lot of cars in my 65 years and it is one thing I really hate doing! Brandon was up front and easy to communicate with; gave me a break on the "salesperson techniques". We spoke several times via internet before ever meeting up. I researched 4-5 months before I actually went in (had 3 dealerships in mind); my eye on a particular car and price. A dealership in Carrollton had the car but would not come down on the price. Raymond got the car from them and made me a great deal! A little confusion on getting it here, inspected, a demonstration and air in the tires; but Ivan got that all taken care of for me today! Everyone is pleasant. Some more than others. Thank you for making this experience better than a root canal! More

Chad worked hard to get me a great deal on my new Tahoe. I shopped around and even went back to Thorton Chev. where I purchased my 2017 Silverado but when I tried to trade in that truck the offer was embarra I shopped around and even went back to Thorton Chev. where I purchased my 2017 Silverado but when I tried to trade in that truck the offer was embarrassing to me. So I call Chad back up and he said the manager was willing to get me in the Tahoe I wanted and at a fair price and then I got it. Thanks. More

Good sales team. Crap service. The buying experience was easy as I paid by check. I drove from Florida to Atlanta to get my 2014 Audi S5. There was undisclosed damage to the bumpe The buying experience was easy as I paid by check. I drove from Florida to Atlanta to get my 2014 Audi S5. There was undisclosed damage to the bumper and front quarter panel, dismissed as "it was in the photo". Kind of BS since they knew I was driving 6 hours and specifically asked if there were ANY issues. On the way home the low oil light came on, so I pulled over and added a quart. The next morning I had about 4 quarts of oil on my garage floor - The oil plug was installed improperly. I emailed them about the issue and received no reply. More

Fine Experience I had done my research on the car I wanted and the price I wanted to pay. I had a pre-approved loan in hand. I test drove one evening and came in th I had done my research on the car I wanted and the price I wanted to pay. I had a pre-approved loan in hand. I test drove one evening and came in the next morning for the final review and payment. Joel & Judith were friendly, professional and fast. More

bad sales lied about being pre-approved. wasted 5 hours at dealership.Buying new chevrolet from Rich hendrick chevrolet. No respect for Veterans. Sales people a lied about being pre-approved. wasted 5 hours at dealership.Buying new chevrolet from Rich hendrick chevrolet. No respect for Veterans. Sales people are loud More

Lack of Customer Service. All I ask if there is Tahoe of any trim line that is between $45,000 to $55,000 and he was yelling at me that they do not have that price range and sa All I ask if there is Tahoe of any trim line that is between $45,000 to $55,000 and he was yelling at me that they do not have that price range and saying that is like 40% off of the car price. So I guess the lowest model of LS is like $77,000.00 and the Premier model would be 98,000.00... More

Gave us the run-around We came here to buy New 2018 Chevrolet Cruze. We saw this dealership had “great deals” on the Cruzes. Unfortunately, they did not. We meet with the sa We came here to buy New 2018 Chevrolet Cruze. We saw this dealership had “great deals” on the Cruzes. Unfortunately, they did not. We meet with the salesman in the entrance. There was no proper parking there. Maybe because the lot was filled with new cars they haven’t sold yet. Especially the Chevrolet Cruzes. There was so much of them on the lot. We told the salesman we would like to look at the Cruze. And, we asked about the rebates and the saleman tells us that do you have a current lease with GM. We told him no. He said you need to have a current lease with GM to qualify for one of the rebates So, the price went up from the advertised price shown on Cargurus. So, we continued to look at Cruzes. We looked at a few and we wanted to make a deal with them. So, we filled all the paperwork. After ten minutes, the saleman showed us the numbers and we told him if we can go lower. So, he gets the sales manager. The manager comes to talk to us and says he can’t give us a better offer. So, he suggested to us to look at a used car, so we did. Unfortunately, the same thing happened, but it was the Sales Manager’s son who talked to us about the used car. So, he was like you are getting a better deal on the new car then the used car. So, we went back to the new car section of the dealership. But, we wanted a different color than the one they were offering us. So, the price went up because they didn’t have the color in the model we wanted. Smh... They had about 30+ new 2018 Cruzes on the lot. They couldn’t give us a better deal? It’s almost 2019. They need to make room for the 2019 Cruzes. So, we left and got a better deal on new 2018 Cruze in Kennesaw. They almost sold all their Cruzes. We were forunate to get one of the last ones and in the color we wanted. At least we got our exercise at Steve Rayman. More

OUTSTANDING We were a long way from home returning from vacation when my check engine light came on. I found this place which was closest to us, and spoke with Ma We were a long way from home returning from vacation when my check engine light came on. I found this place which was closest to us, and spoke with Martin breig. He told us to bring it right in. He did the diagnostics and gave us a price. He then proceeded to call our warranty company to hash out their coverage. They fixed our car, gave me a coupon for a bit of discount and were on our way, safe and sound. I cannot say how grateful we are for the fabulous service and treatment we received at this establishment! If we lived anywhere near this location, it would certainly be my go to! Thanks from a couple of weary travelers!!!! More

Customer service oriented!!! I received an invitation in the mail. To your the dealership and purchase a vehicle. Bryan Jackson and Miss Judy were my first contact with staff when I received an invitation in the mail. To your the dealership and purchase a vehicle. Bryan Jackson and Miss Judy were my first contact with staff when I arrived at the dealership and from beginning to end they both were extremely help, Pleasant & professi Great dealership with an awesome staff. When I come back for maintenance on my vehicle, everyone is very nice. Sonja, Luis, Harry. Make me feel at home. I highly recommend the dealership and I will be making future car purchases here. Big Thank you!!! More