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Steve Rayman Chevrolet
Smyrna, GA
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Staff very friendly and helpful. Had an easy time finding the vehicle I wanted. Also buying process pretty quickly and straight forward. Great place to go and find your next vehicle. Had an easy time finding the vehicle I wanted. Also buying process pretty quickly and straight forward. Great place to go and find your next vehicle. More
Had a lot of reps available. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. More
No communication from anyone. Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service More
Has reached rock bottom will not return a simple oil change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found More
The mechanic didn’t do what I asked he suggest something and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally aske and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally asked Steve Rayman Chevrolet for and installed it myself with a YouTube video and I realized I paid Chevrolet over 1500 for an oil change and an extra key. More
Yesterday I met Keisha McCaster as I visited Steve Rayman to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordia to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordial professional business woman who answers questions . She is patient and listens to help the customer. She made my visit a positive experience. The General Sales Manager Matt was extremely Knowledgeable and thorough. I was glad I made the visit and recommend them to all. More
I made an appointment but sat there for three hours for an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. More
Oh my God, Jennifer was my service tech and she was amazing. I will only use her from now on. I usually buy my cars from SR; however, I bought this car at Carl Black. They offer terrible customer se amazing. I will only use her from now on. I usually buy my cars from SR; however, I bought this car at Carl Black. They offer terrible customer service. They should learn from you and Ed Voyles Honda how to treat customers. More