Steve Rayman Chevrolet

soooo scammy and slimy! Please don't go here looking for a car. You should see the extra "coverages" and "warranties" they try to sneak into your payments. I still have n Please don't go here looking for a car. You should see the extra "coverages" and "warranties" they try to sneak into your payments. I still have no idea what the Steve Rayman Advantage package is, even though I asked several times. They all had different answers (but all claimed it was a "warranty" lol super specific). The finance guy kept telling me how "good he was at sales". First off, are you really? Secondly, how tacky to say that in front of customers. just so weird and uncomfortable. More

The Team was very Professional, attentive, Informative, and made great suggestions. This was my first time buying a new Car and they made it very easy for me. They were patient, and answered my questions. and made great suggestions. This was my first time buying a new Car and they made it very easy for me. They were patient, and answered my questions. The team helped me to find my First Responder discount and my Auto Financing. It was GREAT working with them, I was impressed. I have recommended this Location and the Team to some of my associates. I'd like to give a Special acknowledgement to Jahlell Owens for helping me to complete the deal making it Possible for me to have my New Awesome 2024 Trailblazer named "Gratitude". Awesome Team. Thank you. More

I get the royal treatment every time I'm there,, so it's not fair to ask me about service,, apparently I'm better than everyone else not fair to ask me about service,, apparently I'm better than everyone else More

Great experience. Traveling through North Georgia I developed an oil leak. When I arrived I was quickly greeted by Tyler. They quickly started looking for the cause. T Traveling through North Georgia I developed an oil leak. When I arrived I was quickly greeted by Tyler. They quickly started looking for the cause. They discovered a punctured oil filter. They changed it and the oil. Then cleaned the underside of the Equinox. Highly recommend this dealership. More

The staff was very friendly from beginning to end, they informed me if recalls that I was unaware of informed me if recalls that I was unaware of More

Had an easy experience with the Team at Steve Rayman. Got my recall done in an hour. Got my recall done in an hour. More

Worst customer I be been to in a while. Thomas the service manager could have avoided all of this negative feedback and report. The service department actually cost them a potential trade i Thomas the service manager could have avoided all of this negative feedback and report. The service department actually cost them a potential trade in. More

professionalism and customer service has suffered post pandemic. Waits are too long. Appoinments mean nothing. pandemic. Waits are too long. Appoinments mean nothing. More

I had to wait over 5 weeks (after my service advisor forgot to put my 1st appointment on the secure when I spoke to her in 08/29/24 to be scheduled on 09/03/24) This appointment was scheduled fix the ex forgot to put my 1st appointment on the secure when I spoke to her in 08/29/24 to be scheduled on 09/03/24) This appointment was scheduled fix the exhaust leak my car had installed at this dealership a couple months prior. ***when I spoke to Kameyah 08/29/24 when she said that I was getting scheduled for my appointment the following Tuesday 09/03/24**** I followed back up with her the following Friday when she said I could be seeing on the sept. 23rd. Which then got pushed back AGAIN until 10/10/24. As soon as I showed up to the dealership, she asked me if I needed a ride home, I said that I could just wait around if it wasn’t going to take too long, And she said I’m gonna want a ride because it’s probably gonna take 4 to 5 hours. So I got a ride back home. When I had not heard back from anyone 2 hours before closing, I texted her to remind her that I was going to need a ride back to the dealership and ask for a quick update. She said because I lived over 10 miles away, had to pay for an Uber to get back to my car. I told her that I known that I would’ve just stayed local to the area the whole time. She didn’t respond. I’ve been very happy with the dealerships customer service before in the past and I’ve left you multiple five star Google reviews from both my google accounts from when I purchased my first C8 corvette and when the exhaust was installed on my new E-Ray. I’ve also directed several other Corvette customers from the local car groups and corvette forms I’m a member talking about my pleasant service experience history. However this visit and most recent experience was FAR from what I’ve seen before in the past. My exhaust sounds like the leak is ALMOST fixed Since they re-tightened some of the clamps down As the noise isn’t as prevalent anymore. However, unfortunately, there is still some noise that shouldn’t be there. Apparently, I have to take it to this dealership to get it fixed since they are the ones that installed the Exhaust to begin with. I went from being a raving fan of this dealerships service department to now feeling like just another number that no one cares about…I’d give this a 1 star review if it wasn’t for my previous positive experiences over the past couple of years. Also my car was pretty dirty the last time I picked it up which wasn’t adding to my overall perception of course in case anyone wanted to know… More

Great customer service from Tyler and Donell. Made my experience worth the long wait process Made my experience worth the long wait process More