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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,299 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,299 reviews

November 18, 2024

The waiting area is terribly dirty and outdated. The service staff is hardly ever in their offices and they don’t even wash your car or put mats and paper over the seats. More

by KELLYMHOERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
November 17, 2024

Jennifer Burton, Service Advisor was very helpful, courteous, and professional. She assisted me in utilizing my Chevrolet credits and was very helpful in explaining the level of services provided to m More

by EarnestLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Burton
November 15, 2024

Not a good experience. Called and said car was completed. It was not the case. I had to wait an hour and half for a “completed” car. Then got stuck with a $400 bill for an More

by tocollier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Keith
November 14, 2024

Had a lot of reps available. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. More

by tpholleran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure, was a service rep.
November 14, 2024

They had my car 2 days without telling me they were keeping it over night, They dropped off my vehicle & left it in a reserved spot & got me ticketed. There was no paperwork dropped off with my car so More

by ntlazenby
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer
November 14, 2024

Staff very friendly and helpful. Had an easy time finding the vehicle I wanted. Also buying process pretty quickly and straight forward. Great place to go and find your next vehicle. More

by dgdanielguerrero
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roxanna
November 13, 2024

No communication from anyone. Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service More

by jamesboling23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Donnell Lewis
November 11, 2024

Has reached rock bottom will not return a simple oil change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found More

by GWEBSTER56
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Can’t remember service writer name
November 11, 2024

The mechanic didn’t do what I asked he suggest something and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally aske More

by dough1naim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ms. Alex
November 10, 2024

Very helpful and easy experience. I it the exact car I wanted and they made it seemless. More

by lamhurley72
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Samir Usman
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