
Steve Rayman Chevrolet
Smyrna, GA
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Only reason that this review gets a star at all is due to Jennifer Burton. It took over 3 hours for an oil change and tire rotation, didn’t check my alignment. I requested they did and that was another hour Jennifer Burton. It took over 3 hours for an oil change and tire rotation, didn’t check my alignment. I requested they did and that was another hour and a half to get that done. No discount or anything. More
Had an appointment at 8am. Arrived at 7:55am and only one person working. Waited 45 minutes to be told the mechanic want in yet. Left waiting room after two hours. Called later Arrived at 7:55am and only one person working. Waited 45 minutes to be told the mechanic want in yet. Left waiting room after two hours. Called later in afternoon 4 times. Held for 10 minutes, then line died. Asked on phone to have someone call me. Nothing. Showed back up at dealer at 3:30. “Let me check”. Had to walk around the garage to see my car was gone and nothing had been done. Ridiculous. Normally they have been good with my car but staffing shortages and refusal to give any updates mean this may be the end for me. I wasted my entire day. More
Scott was very helpful. I will definitely come back to him for help with my vehicle. I had his complete attention during my visit. He wasn’t on the phone or taking care of s I will definitely come back to him for help with my vehicle. I had his complete attention during my visit. He wasn’t on the phone or taking care of someone wlse while he was helping me. Very professional as opposed to other service associates I’ve had in the recent past. More