
Steve Rayman Chevrolet
Smyrna, GA
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Was initially told it would be ready the same week, but it took 25 days for me to get my car back. Communication was poor. I had to call many many times to receive updates. 95 % of the time I was transferr it took 25 days for me to get my car back. Communication was poor. I had to call many many times to receive updates. 95 % of the time I was transferred to an answering machine or just hung up on. The only redeeming quality is that I believe the issue was fixed. I am disappointed by the lack of communication. More
Waited a very long time. Told me they didn’t know what was wrong and then gave me the wrong car. Then found out that they actually did know what was wrong and just needed to Told me they didn’t know what was wrong and then gave me the wrong car. Then found out that they actually did know what was wrong and just needed to order the part. More
The service was excellent as always. The Atmosphere was pleasant. Got to see my Saleman, he wanted me to leave in a new Equinox. The Atmosphere was pleasant. Got to see my Saleman, he wanted me to leave in a new Equinox. More
For this visit specifically, Mechanic put comments that I needed things I didn’t, and when questioned, said he put it on the wrong car. In general, I’ve been coming here for years and clearly there’s a m needed things I didn’t, and when questioned, said he put it on the wrong car. In general, I’ve been coming here for years and clearly there’s a management problem because the entire staff is gone and I don’t recognize anyone. As a customer, it’s concerning to see a staff change so quickly. Previous reviews were always 5 stars. More
There are not a lot of locations to choose from and this is the closest to me. If I could do business at another location I most definitely would. The service there is terrible and gets worse each visit. Co is the closest to me. If I could do business at another location I most definitely would. The service there is terrible and gets worse each visit. Communication regarding my vehicle is little to none prices are high and the place is going down hill! There are no discounts, rebates or incentives for service. More