
Steve Rayman Chevrolet
Smyrna, GA
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Everything was going well with the sales rep until we went into contract signing. After everything was signed and almost done, they suddenly realized the price was incorrect. What we thought was going to went into contract signing. After everything was signed and almost done, they suddenly realized the price was incorrect. What we thought was going to be a certain amount, ended up being much more. Then, once we agreed to sign everything again we were finally able to leave. The temporary tag was placed on the back against a piece of wet paper. This eventually fell off and we did not have a temp plate. We tried calling but every time, we were transferred to an empty line. One of us eventually had to go back the next morning to get another replacement. They almost gave us the incorrect tag, and forgot to give us a plastic plate. More
Good Morning, I arrived 11/11/2023 @8:00 a. m. for my 9:00 a.m. appointment. I sat waiting in my car over 45 minutes for Thomas to acknowledge me. He continued to take cars/trucks of customers m. for my 9:00 a.m. appointment. I sat waiting in my car over 45 minutes for Thomas to acknowledge me. He continued to take cars/trucks of customers who arrived after me. When I confronted him he wanted to argue. By this time Jennifer walked up and processed me. I've been a customer for four years having brought my car there. I won't be back. Mrs. Queen V. Murphy More
had 9am appt. for oil change. Did not leave until about 12:45pm. Rashi Chevalier was great as service advisor and kept me updated. I left my brief case in cashier for oil change. Did not leave until about 12:45pm. Rashi Chevalier was great as service advisor and kept me updated. I left my brief case in cashier office and he found it and left it with Thomas, service supervisor. I picked it up next day. Thank them for me. More
Michael was courteous and professional. His customer service was impeccable, and he contacted me regarding the service in a timely manner. His customer service was impeccable, and he contacted me regarding the service in a timely manner. More
It took several days for someone to call me back after my car was towed to the service center. Voice mails were not available to leave a message for a call back. When I finally was able to work with a servi car was towed to the service center. Voice mails were not available to leave a message for a call back. When I finally was able to work with a service technician, they were very nice and helpful. More