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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,297 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,297 reviews

December 18, 2023

Great customer service and very quick work. They made sure all the needs were met More

by MSTYLER314
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Roberts
Dec 18, 2023 -

Steve Rayman Chevrolet responded

We're delighted we could deliver an excellent experience! - Steve Rayman Chevrolet Team

December 17, 2023

Greg was a great advisor. He was informative and made helpful suggestions. My my service didn't take as long as it normally does, which was a plus. My only complaint is that t More

by courtenay.brooks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg, service department advisor
Dec 18, 2023 -

Steve Rayman Chevrolet responded

Courtenay, I'm glad to know Greg provided great service but sorry about the inconvenience with our payment system. We understand how frustrating this can be, and we're working on it urgently. In the meantime, if you need any assistance or have further concerns regarding your charges, please don't hesitate to reach out directly. Thank you for bringing this issue to our attention! - Thomas Campbell - Service Manager - 678-424-2084

December 17, 2023

I had to wait for awhile before I was waited on. The guy that finally helped me was very nice. More

by lat091579
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Dec 18, 2023 -

Steve Rayman Chevrolet responded

We rely on reviews for information to help us improve our service, so thank you for posting. If you would be willing to talk further about your experience, I have listed my contact information here. Thank you for your feedback, Thomas Campbell - Service Manager - 678-424-2084

December 16, 2023

Jim was patient, kind, and extremely professional during the entire process. Will definitely come back. More

by mark.sommerville
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salim Trew
Dec 18, 2023 -

Steve Rayman Chevrolet responded

We're so glad to know that Jim provided you with a professional and patient experience at Steve Rayman Chevrolet. We appreciate your feedback and look forward to seeing you again!

December 14, 2023

Absolutely love Steve Rayman Chevrolet. The staff as always are awesome, always making me feel comfortable and happy I went again. This is my 2nd purchase from them in 10 years and when More

by sonya_blue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha and Michelle *****
Dec 14, 2023 -

Steve Rayman Chevrolet responded

We're so glad to know you had another great experience with us at Steve Rayman Chevrolet! It's wonderful that our team could make your second purchase just as comfortable and enjoyable. We look forward to seeing you again when the time comes for your next vehicle!

December 13, 2023

Very poor communications. Did not respond timely and did not keep us updated. This not just this visit, it all visits. More

by tmr0728
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Dec 13, 2023 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our communication. We strive for timely and clear updates, so it's disappointing to see we've missed the mark on multiple occasions. I'd like the opportunity to make things right - please feel free to reach out at a time that suits you best. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 13, 2023

Car was towed on 12/5 wasn’t seen until 12/12. No follow-up More

by Pete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer in Service Dept
Dec 13, 2023 -

Steve Rayman Chevrolet responded

Pete, I am very sorry for the delay in servicing your vehicle. This is not the seamless experience we strive to offer, and I apologize for any inconvenience this may have caused. I will discuss your feedback internally, and in the meantime would like the chance to follow up with you directly. Please reach out to me when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 11, 2023

Was greeted with a very friendly helpful staff,from test drive,our salesman and the sweet lady you see last for financing,all smooth operation! More

by barefield2562
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Holmes
Dec 11, 2023 -

Steve Rayman Chevrolet responded

We're delighted to know you had a smooth and friendly experience with our team at Steve Rayman Chevrolet! We appreciate your kind words. Safe travels in your new vehicle!

December 11, 2023

The process was really easy and relatively quick. I was able to get the car I wanted and received a lot of great assistance from staff throughout the ordeal. More

by morganswank8
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster, Kourtney Morgan
Dec 11, 2023 -

Steve Rayman Chevrolet responded

Morgan - We're glad to know you found the buying process easy and quick at Steve Rayman Chevrolet. Our team is always here to provide great assistance! Enjoy your new car, and thanks for sharing your experience with us.

December 08, 2023

I give you 100 % everything went really well it was acknowledge professional and courteous thanks More

by srcjnq
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Salesman JD and finance guy bald head I don't remember his name
Dec 08, 2023 -

Steve Rayman Chevrolet responded

Thank you for taking the time to leave Steve Rayman Chevrolet a five-star review! We are so glad to read that everything went smoothly.

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