Back

Steve Rayman Chevrolet

Smyrna, GA

3.7
1,297 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

Directions

By Type

Showing 1,297 reviews

December 26, 2023

After having my car serviced 2 weeks ago and being told that the mechanics does not recommend that anything needs to be done. My car wouldn't start, and I was told that I have a $700 plus issue that needs More

by Steve Rayman SUCKS!!!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Roberts, Brian Barrett
Dec 26, 2023 -

Steve Rayman Chevrolet responded

Steve, I'm sorry to read about your recent experience with us. Our goal is to recommend services that we think are in the best interest of our guests and their vehicles, and it's very disappointing to have left the wrong impression. We take these matters seriously and would like the opportunity to discuss it further so we can better understand what happened here. Please reach out at a time that suits you best - Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 25, 2023

It took care of what was wrong with my truck so I was satisfied thank you More

by CHEF609
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Dec 26, 2023 -

Steve Rayman Chevrolet responded

It was our pleasure to assist you! Thank you for choosing Steve Rayman Chevrolet!

December 24, 2023

Thank you for helping us be able to buy our new car. We love it so much More

by lorimoles1998
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Holmes, Brian Barrett
Dec 26, 2023 -

Steve Rayman Chevrolet responded

Congratulations on your new car! We are thrilled that you are a happy customer of Steve Rayman Chevrolet. Safe travels ahead!

December 24, 2023

JD is the absolute best! Would definitely recommend him to anybody he truly cares about his customers More

by firstfamily773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD
Dec 26, 2023 -

Steve Rayman Chevrolet responded

We're delighted to know that JD provided you with the best service at Steve Rayman Chevrolet! We appreciate your recommendation and look forward to serving you again in the future.

December 22, 2023

Used to be there 9 hours for an oil change but things have gotten better recently. More

by vinquarles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Lombardi, Brian Barrett
Dec 26, 2023 -

Steve Rayman Chevrolet responded

Thank you for your feedback. We are happy to see that your visits have been more timely recently. Thank you for your patience and continued support, and we will see you next time!

December 20, 2023

poorly computers, Service reps are overloaded, poor communication between service reps to service reps and down to customer. More

by BUFORDTHOMAS463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Roberts
Dec 20, 2023 -

Steve Rayman Chevrolet responded

We're sorry to read about your experience. We strive for clear communication and efficient service, so it's disappointing to see we fell short in this instance. Your feedback is valuable as we continue improving our customer interactions. If you'd like to discuss further or have any other concerns, please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

December 20, 2023

Beginning with the initial call to Jessica, the staff was outstanding, Professionalism was exhibited to a high standard by JD Barksdale (sales/closer) and Michelle Briscoe (financial services). Mr. Barksda More

by sojbrass.tuba
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JD Barksdale, Michelle Briscoe, and Mo
Dec 20, 2023 -

Steve Rayman Chevrolet responded

We're delighted to know that our amazing team ensured your positive experience at Steve Rayman Chevrolet. It's great hearing about the professionalism and courtesy you experienced during your visit. Thanks for sharing this with us!

December 19, 2023

Everyone was nice and friendly. Customer service is good. I had good experience. Well done. More

by atuggle512
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Holmes
Dec 20, 2023 -

Steve Rayman Chevrolet responded

Thank you for your kind words regarding our friendly approach and stellar customer service! It means a lot to hear your positive feedback, however, we are sorry to see the low rating. If there is anything else we can do to assist you and improve your experience, please don't hesitate to reach out. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

December 19, 2023

The sales person and finance person was very efficwe have going to steve Rahman for 14yrs never had any issues More

by evansa3970
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Holmes, Miami Lee, Geoffrey Randall, Cory Lombardi, Brian Barrett, Cory Lombardi
Dec 20, 2023 -

Steve Rayman Chevrolet responded

We're delighted to know you've had a positive experience with our sales and finance team at Steve Rayman Chevrolet for the past 14 years. We appreciate your loyalty and look forward to serving you in the future!

December 19, 2023

My experience was a disaster. From a lack of communication and urgency, it wasn't good. I wasn't made aware of what was happening with my car, I could not get a call back, and my More

by rob.longwde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jennifer, Thomas
Dec 20, 2023 -

Steve Rayman Chevrolet responded

Rob, I'm really sorry to hear about your experience. This is not the level of service we aim for and it's clear that we've let you down in this instance. We would appreciate an opportunity to discuss this further with you and address any outstanding issues regarding your vehicle repair process or the costs involved. Please reach out at a time convenient for you so we can make things right. Thank you, Thomas Campbell - Service Manager - 678-424-2084

...
42
...