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Steve Rayman Chevrolet

Smyrna, GA

Overview
Reviews
3.7
1,297 Reviews
Call Dealership (770) 953-0100

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,297 reviews

January 28, 2024

Excellent customer service. At no time did I not know what was going on with my vehicle More

by TIMOTHY.DICKERSON1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Jan 29, 2024 -

Steve Rayman Chevrolet responded

The team at Steve Rayman Chevrolet loves seeing great reviews! Thank you, Timothy!

January 27, 2024

My oil was change and tire rotation. My tire monitoring system does not work the same way it did prior my service. No reading on. The tires and I can’t get the service manager to call b More

by CWALTER45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Report | Print
Jan 28, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about the issues you're experiencing with your tire monitoring system after your recent service, and for any delay in our communication. This is not the level of customer care we aim to provide. I'd like to personally assist you in resolving this matter as soon as possible. I will look for your messages but if I cannot find them I will not be able to find your number with the username provided, so please reach out to me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 27, 2024

They did a great job and were very helpful and the service was quick and More

by adambrown8719
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Donnell Lewis
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Jan 29, 2024 -

Steve Rayman Chevrolet responded

Thank you so much, Adam! We appreciate your business here at Steve Rayman Chevrolet.

January 25, 2024

JD was professional and kind right from the start. I’m forever grateful to him. More

by Rockstar
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michelle Briscoe, Jamin Barksdale
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Jan 26, 2024 -

Steve Rayman Chevrolet responded

Thank you for sharing your great experience with JD! All of us at Steve Rayman Chevrolet appreciate your business!

January 24, 2024

I got a good deal and they didn’t waste my time or give me the run around More

by thomasldavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin Barksdale, Lauren Briscoe
Report | Print
Jan 24, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

January 24, 2024

The new payment sysrtem had problems charging my credit card twice, also had to use a second card due to this system error.. More

by Jamie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Report | Print
Jan 28, 2024 -

Steve Rayman Chevrolet responded

Jamie, I'm sorry to learn about the trouble you had with our payment system. This isn't typical and we'd like to look into this for you. Please reach out so that we can work on resolving any issues promptly. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

January 24, 2024

Good costumer’s service! ! Overall great experience. I would recommend my family and friends and I most definitely will be seeing you guys for my next purchase. More

by gregory.lindsey86@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Jamin Barksdale, Jim Royeton, Keisha McCaster, Larry Woodson, Lauren Briscoe, Marquise Hendricks
Report | Print
Jan 24, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know you had a great experience with us at Steve Rayman Chevrolet! We appreciate your recommendation and look forward to assisting you again in the future. Safe travels until then!

January 24, 2024

Service was amazing! Mateo was informative! The service dept worked with me. My suspension concern was taken care of and now my vehicle is safe! Thank you! More

by Hithere3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mateo/Jon/Thomas
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Jan 24, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that you had an amazing experience with Mateo and our service department at Steve Rayman Chevrolet. Ensuring your vehicle's suspension is in top shape for a safer ride is always our priority! Thank you for the feedback!

January 23, 2024

This dealership was so courteous and friendly. The sales woman who helped me (Faatimah) was down to earth and personable. It made the whole process less stressful. More

by kimberlygarvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourtney Morgan, Faatimah Tucker
Report | Print
Jan 24, 2024 -

Steve Rayman Chevrolet responded

Kimberly, we're so glad to know that you had a positive experience with Faatimah and our team at Steve Rayman Chevrolet! We strive to make the car-buying process as stress-free as possible. Thanks for your kind words!

January 23, 2024

Service was delayed for a part that was under warranty, it was very inconvenient to go back and forth to the dealership to accomplish what I came to get done several times. Needs improvement on customer se More

by BROWNIE32NK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasheed
Report | Print
Jan 23, 2024 -

Steve Rayman Chevrolet responded

We're sorry to read about the inconvenience you experienced due to delays in service. We understand how frustrating this can be and we appreciate your feedback as it helps us improve our customer experience. We'd like an opportunity to make things right, so please reach out when you have a moment. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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