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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,281 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,281 reviews

January 24, 2024

Good costumer’s service! ! Overall great experience. I would recommend my family and friends and I most definitely will be seeing you guys for my next purchase. More

by gregory.lindsey86@gmail.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Royeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleah Hill, Deshamion Paden, Jamin Barksdale, Larry Woodson, Lauren Briscoe, Marquise Hendricks
Jan 24, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know you had a great experience with us at Steve Rayman Chevrolet! We appreciate your recommendation and look forward to assisting you again in the future. Safe travels until then!

January 24, 2024

I got a good deal and they didn’t waste my time or give me the run around More

by thomasldavis
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin Barksdale, Lauren Briscoe
Jan 24, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

January 23, 2024

Service was delayed for a part that was under warranty, it was very inconvenient to go back and forth to the dealership to accomplish what I came to get done several times. Needs improvement on customer se More

by BROWNIE32NK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rasheed
Jan 23, 2024 -

Steve Rayman Chevrolet responded

We're sorry to read about the inconvenience you experienced due to delays in service. We understand how frustrating this can be and we appreciate your feedback as it helps us improve our customer experience. We'd like an opportunity to make things right, so please reach out when you have a moment. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 23, 2024

The experience was great, with lots of patience and understanding from our sales person. Alway appreciate the service we receive when we visit the location. Thank you and Best Regards More

by yardie_boo2004
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lauren Briscoe
Jan 23, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a great experience at Steve Rayman Chevrolet! Our team always strives for patient and understanding service. We appreciate your kind words, see you next time!

January 23, 2024

The worst service I ever experienced with a service department…they lied about everything …never answered the phone…and never gave accurate eta More

by abronner23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jan 23, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your experience. This is not the level of service we aim for and it's clear that we've fallen short in this instance. We'd like to learn more about what happened so we can address these issues directly - please reach out when you have a moment. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 23, 2024

This dealership was so courteous and friendly. The sales woman who helped me (Faatimah) was down to earth and personable. It made the whole process less stressful. More

by kimberlygarvin7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kourtney Morgan, Faatimah Tucker
Jan 24, 2024 -

Steve Rayman Chevrolet responded

Kimberly, we're so glad to know that you had a positive experience with Faatimah and our team at Steve Rayman Chevrolet! We strive to make the car-buying process as stress-free as possible. Thanks for your kind words!

January 22, 2024

The wait was too long. I had an appointment at 9an got out after 2pm. More

by kish756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jan 22, 2024 -

Steve Rayman Chevrolet responded

I'm very sorry to see that you were not satisfied with your experience, as we strive to deliver an efficient service for our guests and it is never our intention to inconvenience them. If you'd like to discuss your visit further, feel free to reach out to me directly so that I can help. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 22, 2024

Poor communication and general lack of effort. The car was dropped and and didn’t revive any service for two days and no authorization of repair was granted. More

by austintoro38600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jan 22, 2024 -

Steve Rayman Chevrolet responded

We're sorry to read about your experience. It's our goal to provide efficient and effective service, so it's disappointing that we didn't meet those expectations this time around. We'd like the opportunity to discuss this further with you. If you're willing to speak with me, please feel free reach out at your earliest convenience and I'll be sure to get back to you soon. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 21, 2024

Could be better, My coupon wasn’t even looked at and was told what wasn’t honored such as a tire rotation with my oil change, when clearly it stated that it does on my coupon which they were trying to charg More

by Shenise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert
Jan 22, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about the confusion with your coupon. We strive for clear and accurate communication, especially when it comes to pricing. I'd like the opportunity to look into this further and make things right if possible - please reach out at your earliest convenience so we can discuss this in more detail. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 20, 2024

Good job done great job great job great job keep it up thank you for everything More

by shakiralanereid71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott, Brian Barrett
Jan 22, 2024 -

Steve Rayman Chevrolet responded

Thank you for the review! We appreciate the kind feedback and hope to see you again at Steve Rayman Chevrolet!

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