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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,281 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,281 reviews

February 10, 2024

He was a great sales man. Have a great customer service also, he got me a great deal on my new truck. More

by miltonguevara4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Sarmiento
Feb 12, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had a great experience with our sales team at Steve Rayman Chevrolet! Enjoy your new truck and the fantastic deal you got on it. Thanks for sharing your review!

February 10, 2024

I dropped my vehicle off. Showed them a video of everything going wrong. I was told they knew exactly what it was. They told me they would have it back to me in two days. I go More

by BRIAN.SISK
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Feb 12, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience, Brian. it's clear we missed the mark in terms of communication and service. We strive for timely repairs and transparent updates, so this feedback is concerning. I'd like to personally look into what happened here - please reach out at your earliest convenience so we can discuss this further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

February 07, 2024

Just poor customer service all cars should come with a jack a spare tire thingy More

by j0850678
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Feb 08, 2024 -

Steve Rayman Chevrolet responded

We are sorry to see that you had a negative experience with our service support. We appreciate your feedback and would be happy to discuss your review further at any time—give me a call at your convenience. Thomas Campbell - Service Manager - 678-424-2084

February 07, 2024

Thomas and Reggie solved the problem- great experience overall! I am very pleased with the outcome. More

by kathycomella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas, Reggie, Brian Barrett
Feb 08, 2024 -

Steve Rayman Chevrolet responded

Kathy, we're so glad to know that Thomas and Reggie were able to assist you at Steve Rayman Chevrolet. Thanks for sharing your positive experience with us!

February 06, 2024

Great people friendly people help anyway possible while your waiting for anything in between time of your visit More

by mcculloughdonnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

Steve Rayman Chevrolet responded

Thanks for the great review! We're glad to know our team at Steve Rayman Chevrolet was able to provide a friendly and helpful experience.

February 05, 2024

I was scheduled for a oil change on a Thursday afternoon and they were very busy. I was greeted after a short time. I didn't see Scott who was my assigned Service Advisor. Reggie assured me that I would be More

by jennh2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Feb 05, 2024 -

Steve Rayman Chevrolet responded

We appreciate your patience during our busy times and are glad Reggie was able to assist you at Steve Rayman Chevrolet. Thank you for sharing your experience. We look forward to serving you again in the future!

February 04, 2024

Super fast and great service. Came in and customer service was excellent. Thank you so much! More

by Alex Repas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Feb 05, 2024 -

Steve Rayman Chevrolet responded

The team at Steve Rayman Chevrolet loves seeing great reviews! Thank you, Alex!

February 03, 2024

Lauren was the best and kindest sales person I have ever dealt with. She made buying a vehicle easy even though I live an hour and a half away I will recommend Lauren to anyone buying a vehicle who doesn’t More

by skipper.chaney
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lauren Briscoe
Feb 05, 2024 -

Steve Rayman Chevrolet responded

I'm glad to know that you had a positive experience with Lauren and found the process easy, even from afar. It's great to see that we could provide good information on your truck of interest. We appreciate your recommendation! If there is anything else we can do to improve your two-star rating, feel free to reach out at any time. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 02, 2024

The first salesperson that I got was extremely rude arrogant and condescending then when I come back and I decide on the car then the financing part changes because I was supposed to have a 8.08% then More

by bonenhimer3904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Feb 05, 2024 -

Steve Rayman Chevrolet responded

I'm sorry your experience has fallen short of expectations. We strive for transparency and professionalism in all our dealings, so it's concerning that you've had such a frustrating time with us. I'd like the opportunity to address these issues directly and work toward a resolution - please reach out when you have a moment. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 02, 2024

The service writer was welcoming and kept me posted on the progress of my service request. More

by PHILNORMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie
Feb 05, 2024 -

Steve Rayman Chevrolet responded

We are glad to hear that the team kept you up to date throughout your service visit. Thank you for choosing Steve Rayman Chevrolet!

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