Steve Rayman Chevrolet

Went in for an oil change and to follow up on a motor mount that should’ve been ordered for my truck a while ago. Service has been completely changed out again and still confusion per usual. Finally got mount that should’ve been ordered for my truck a while ago. Service has been completely changed out again and still confusion per usual. Finally got checked in then as I’m sitting the bench outside the dealership I see my truck drive by and a new mechanic is driving it but there’s red clay mud all along the driver’s side. I look towards the stall that it was serviced in and the small hole the was right outside of it is much bigger and filled with muddy red water hence the red mud along the driver side of my truck. It took forever to get checked out the cashier is no longer the cashier and no one could help me locate the new service guy who checked me in so finally I see that my old service advisor is working there again and finally checks me out. I get to my truck and no seat cover or mat was used this time, there was a oily substance outside my driver side door, on my outside door handle, inside door handle as well as my armrest and gear shift. One of the mechanics tried to wipe the door, handle and gear shift down but said he couldn’t do anything about the mud. I did go back and bring it to Reggie’s and he stated he would get the Porter to run it through their car wash but he couldn’t find him. The oil change went up almost $30 and the parts rep couldn’t find where the motor mount had been ordered for my truck. He stated he’d call me after doing more research but I haven’t heard from him or anyone else about that. I tried calling yesterday because I was stuck out of state with a screw in one of my tires, simply trying to get the warranty info because I purchased the tires there and every time I called I got transferred to a voicemail by the same guy who told me he couldn’t help me because that wasn’t his department even though I selected service department every time I called. Dysfunctional to say the least. More

Great salesperson Keisha. Keisha made sure I was happy with my Corvette purchase. Sales management team was on point. Phillip Stencil and detail shop manager are very poor wor Keisha made sure I was happy with my Corvette purchase. Sales management team was on point. Phillip Stencil and detail shop manager are very poor workers. they sell products and don't apply them to car. Very bad detail shop. Don't buy warranties from Philiip Stencil. More

Edger and Jamin were very understanding and helpful they work with me to no end and got my a great deal and I was able to leave with a vehicle I Love I got everything I wanted in my vehicle and I'm so than work with me to no end and got my a great deal and I was able to leave with a vehicle I Love I got everything I wanted in my vehicle and I'm so thankful More

Great service with customer care a top priority. Rashi was very service oriented contacting me when the truck was ready and very personable when I arrived for pickup. Rashi was very service oriented contacting me when the truck was ready and very personable when I arrived for pickup. More

Hi all, I waited 1 year to recieve my gap refund. The new leadership.came in listened and made it happen. Thanks so much. I appreciate all you all do. The service area has improved dramatically. The new leadership.came in listened and made it happen. Thanks so much. I appreciate all you all do. The service area has improved dramatically. More

My family has been servicing both of our vehicles at Steve Rayman Chevrolet for the past ~5 years and we've always been pleased with the service. When it came time to replace one of our vehicles, we we Steve Rayman Chevrolet for the past ~5 years and we've always been pleased with the service. When it came time to replace one of our vehicles, we were hopeful that the quality service that we experienced from the Service department would carry over into the Sales department. Overall, my buying experience was great. I came in with a strong idea of what I wanted. Donnell did a great job identifying what were the most important things I was thinking about in my next purchase and did a great job helping us find a quality vehicle at an affordable price. Thanks, Donnell! More

True Professionals, that worked with me and my Credit union to Mahe sure Everything worked out to my Satisfaction. Courteous and tireless workers..Mr. John Barrett , basically took the bull by the horn union to Mahe sure Everything worked out to my Satisfaction. Courteous and tireless workers..Mr. John Barrett , basically took the bull by the horns, and worked Everything to my Satisfaction. Ye, I will and would recommend this Dealership to anyone. More

I love Steve Raymond dealership but the car buying process is way too long. I arrived at 9:45am and I didn’t leave until 2:30pm. That’s ridiculous. process is way too long. I arrived at 9:45am and I didn’t leave until 2:30pm. That’s ridiculous. More

Deshamion was great! My only complaint about the dealership was that I did not know I needed a cashiers check until the last minute. My only complaint about the dealership was that I did not know I needed a cashiers check until the last minute. More

My service advisor Rashi was excellent. Rashi provided outstanding customer service when I needed it. Rashi provided outstanding customer service when I needed it. More