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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,300 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,300 reviews

March 16, 2024

Excelente servicio, atención priorizada en mi caso Génesis Vivas nos asesoro de la mejor manera More

by cristianrodriguez30144
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis Vivas
Mar 18, 2024 -

Steve Rayman Chevrolet responded

Felicidades por su compra, Cristian! Gracias por destacar el servicio ofrecido por Génesis en Steve Rayman Chevrolet. Le enviamos un afectuoso saludo y esperamos poder ayudarle de nuevo en el futuro cuando lo necesite!

March 15, 2024

Great dealership. What else can I say. Great salesman that I have bought many cars from. More

by BURTONWGB
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Barrett, Jim Royeton
Mar 15, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

March 15, 2024

Brought my car in for oil change/Door lock electrical button replacement/ have my brakes checked as one of the calipers was malfunctioning. Service advisor told me it would be a couple of days for servic More

by JEANIP77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Mar 17, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your recent experience with us. It's clear that we've fallen short in our communication and service delivery, which is not the standard we aim for. I understand how frustrating this must have been, especially considering the inconvenience of needing a rental car. We'd like to help improve this situation and address it appropriately - please reach out at your earliest convenience so that we may discuss further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 15, 2024

Great service and a lot of available service techs to take care of your vehicle More

by stanleywalters123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashi
Mar 18, 2024 -

Steve Rayman Chevrolet responded

We appreciate your business and your review! Thanks from the Steve Rayman Chevrolet team.

March 14, 2024

REGGIE WAS THE BEST, ALONG WITH ALL OF THE OTHER EMPLOYEES IN SERVICE. SO FRIENDLY, COURTEOUS AND CARING. More

by LYNN.HANNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Mar 15, 2024 -

Steve Rayman Chevrolet responded

Lynn, we're so glad to know that Reggie and the rest of our service team at Steve Rayman Chevrolet provided you with top-notch care. Thanks for your kind words!

March 14, 2024

I have a recall on my car and I've been waiting almost 2years for that part to come in. When to Steven Rayman they told me the part was here but that wasn't true More

by CHERYL.ONEAL001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Edgar Sarmiento, Jamin Barksdale, Jim Royeton, Keisha McCaster, Lauren Briscoe, Marquise Hendricks
Mar 14, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your experience with the recall part for your car. This is certainly not the kind of service we aim to provide, and I apologize for any inconvenience this has caused you. We'd like an opportunity to rectify this situation - please reach out so we can discuss a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 14, 2024

Mr Randall was outstanding he helped me out alot and explained the best route to go and was with me the entire time he stayed till every thing was completed, I appreciate it alot More

by maria.scioneaux
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall, Edgar Sarmiento
Mar 14, 2024 -

Steve Rayman Chevrolet responded

Maria, it's great to know that Geoffrey was able to provide you with such a thorough and dedicated service at Steve Rayman Chevrolet! We appreciate your kind words and are here if you need anything else in the future!

March 13, 2024

Unprofessional. From buying my new car to the first oil change. Horrible experience. Will not recommend this dealership. More

by msmmullins72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle finance was horrible
Mar 14, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We strive for professionalism and a seamless process from purchase to maintenance, so it's disappointing that we didn't meet those expectations in your case. Your feedback is important and I'd like the opportunity to discuss this further with you if you're willing - please reach out directly. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 13, 2024

My saleswoman was Great she went over and beyond to help me she's the Besssssttttttt !!!! Keshia I would recommend her to the whole world she's deserves an award. Thanks More

by smithfelita239
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keshia Mc Caster, Keisha McCaster
Mar 13, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Keshia went above and beyond for you at Steve Rayman Chevrolet! It's wonderful to have your recommendation. Thanks for sharing this positive feedback with us, we'll make sure she gets the recognition she deserves!

March 11, 2024

No good,customer service stinks,and I'm gonna let everyone know,and blast u guys on social media for your lack of customer service More

by ty513florence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Mar 11, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd appreciate the opportunity to discuss this further with you and see if we can make things right if you're willing. Please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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