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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,281 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,281 reviews

March 11, 2024

No good,customer service stinks,and I'm gonna let everyone know,and blast u guys on social media for your lack of customer service More

by ty513florence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Mar 11, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to read about your experience. We strive for excellent customer service and it's clear we fell short in this instance. I'd appreciate the opportunity to discuss this further with you and see if we can make things right if you're willing. Please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 10, 2024

Friendly and fast service and great prices , better than other mechanics and auto service shops in area More

by lholmes3258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a positive experience with our service at Steve Rayman Chevrolet! We strive for friendly, efficient service and competitive pricing. Thanks for choosing us over other mechanics in the area!

March 10, 2024

Sat there for over 3 hours and when I got approved the deal was not what they promised More

by ntrawick1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Muchael
Mar 11, 2024 -

Steve Rayman Chevrolet responded

I'm disappointed to hear that we let you down. I want to see what we can do to make things right and work towards earning back your business. If you're interested in my help, please reach out to me at your convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 10, 2024

JD was helpful from the moment of stepping in the door. I was well taken care of and respected during my visit at this dealership. JD is a great guy with a great personality and was very easy to work wit More

by Kellylttl78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin Barksdale
Mar 11, 2024 -

Steve Rayman Chevrolet responded

Kelly, we're so glad to know that JD provided you with such a positive experience at Steve Rayman Chevrolet! We always strive for the highest level of customer satisfaction. Thank you for your kind words!

March 09, 2024

Definitely a 10/10 they are so sweet and nice I highly recommend u be the next to get a car I’m very proud and pleased with my purchases thank you guys More

by nickaflyest123
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deshamion Paden
Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had a 10/10 experience at Steve Rayman Chevrolet! Your recommendation means the world to us. Enjoy your new car and thank you for choosing us!

March 09, 2024

My experience at Steve Rayman was excellent. Rodney is extremely professional and knowledgeable about my new camero. Rodney if you see this msg and I hope you will, I Am praying for the people o More

by markstaples0908
Recommend Dealer
Yes
Employees Worked With
Genesis Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodney
Mar 11, 2024 -

Steve Rayman Chevrolet responded

Mark, we're glad to know you had an excellent experience at Steve Rayman Chevrolet and found Rodney's assistance valuable. We'll pass along your kind words, and we can't wait to see the Camero in its new camouflage! Have a great day too!

March 09, 2024

Excellent attention. Excellent service. Im satisfied. I really recommend you dealer. Support whit other languages More

by jhonny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Royeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleah Hill, Deshamion Paden, Jamin Barksdale, Lauren Briscoe, Marquise Hendricks
Mar 11, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had an excellent experience at Steve Rayman Chevrolet. It's great to know that our team was able to provide support in multiple languages. We appreciate your recommendation and are here for any of your future needs!

March 08, 2024

The Steve Rayman Advantage charge of $4,799 is a misleading charge. Call it what it is additional operating profit for the owner. I am an out of state buyer. and should have been given an option as More

by robert@storage2534.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Faatimah Tucker, Jamin Barksdale
Mar 14, 2024 -

Steve Rayman Chevrolet responded

Robert, we're sorry to read about your concerns regarding the charges. We aim for transparency in all our transactions and we never intend to mislead any of our customers, whether they are local or out-of-state buyers. Your feedback is important as it helps us improve our services. Please reach out so that we can discuss this further and address any other questions you may have. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

Mar 16, 2024 -

robert@storage2534.com responded

John, I feel that if you require that all cars being sold at you dealer ship have nitrogen in their tires and a paint protectant on the car. (they should be given a choice) What if any paint protectant was applied to the car? What was it and was it done how and when? I am still waiting for loan payment information. What PNC branch payment due date and information about how to make a payment, Coupon book, ACH or online? Have someone give me that info. The customer should be given a choice as if they want to opt into your service program. I have purchased 4 new cars in the last 14 months this is the first time I have seen it. The DOC fee should be called what it is a D&H fees DOC is a misuse of terms. Thank you for your time I am looking forward to your response. Robert Pfankuch

March 06, 2024

Customer service was lackluster from beginning to end. It was really challenging to make an appointment (online portal didn’t work and nobody ever answered the phones) . Made an appointment, but when I go More

by WASCHERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed- Rob something
Mar 07, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We strive for excellent customer service and it sounds like we fell short during your visit. I understand how frustrating this must have been for you and would appreciate the opportunity to discuss further so that we can address any outstanding issues and improve our services moving forward. Please feel free to reach out at a time that's convenient for you. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 05, 2024

Felt rushed and sales person had no real knowledge of jeep cars Called numerous times asking if we were interested in buying a car when told I already was working with a salesperson More

by ron@drsfl.co
Recommend Dealer
No
Employees Worked With
Keisha McCaster
2.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2024 -

Steve Rayman Chevrolet responded

Ron, I'm sorry to read about your experience. It's important for our team to provide knowledgeable and respectful service, so it's disappointing that we didn't meet those expectations during your visit. I'd like the opportunity to learn more about this situation and see how we can improve moving forward. If you're interested, please reach out at a time convenient for you - thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

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