
Steve Rayman Chevrolet
Smyrna, GA
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The dealership is trying to keep my equity of my truck that I traded in. Trying to charge me a restock fee of a car deal that didn’t go through due to finance mistake on their part which voided the car I that I traded in. Trying to charge me a restock fee of a car deal that didn’t go through due to finance mistake on their part which voided the car I was suppose to buy but once I return the car the dealership wants to keep my equity in my traded car. They are trying to justify why they should keep $8700 of restock fee of a vehicle I had for 10 days and 400 miles. I wanted to return the vehicle when it was at 200 miles but they kept having me come in to try to sign a new contract which will force me into a new car. I’m waiting on my full equity with doc fees only. If not I will be taking the dealership to court. I never signed a document saying if I don’t want the car I will be paying a 20 percent restock fee. In fact I signed a document saying if the deal doesn’t go through they will charge me .50 a mile or/and $5 a day but now things change because I don’t want their car. More
I had a terrible experience at my last appointment. Scheduled for an oil change at 9;30 am and didn't get pout of the shop until 2:30 pm. The employees that received the vehicles did all they could do, Scheduled for an oil change at 9;30 am and didn't get pout of the shop until 2:30 pm. The employees that received the vehicles did all they could do, however seems like the mechanics was extremely slow getting tasks done. I think it should have taken no more than 2 hours to do an oil change and tire rotation. That's considering other tasks they were performing! Very disappointed former customer!!! More
My service experience has always been great, Kameyah is always a wonderful service advisor. Anytime I need any services performed I ask for her to be my advisor. always a wonderful service advisor. Anytime I need any services performed I ask for her to be my advisor. More