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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,299 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,299 reviews

April 03, 2024

My SUV isn't a GM but I bought it from Steve Rayman. I spent nearly $100 for an oil change and they left my car filthy. No car wash or vacuum. I was a bit disappointed. If I went to the dealership relat More

by CAJUN_1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 03, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to learn about your recent experience. We aim for complete customer satisfaction and it sounds like we fell short this time around. Please reach out at a convenient time for you so that we can discuss steps to rectify this situation and regain your confidence in our team. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 02, 2024

I was on time for my appointment and so was the service department, I do not trust anyone else, I have been buying my cars from them and only letting them service my vehicle. Great job. More

by bryche99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 02, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know you trust our service department at Steve Rayman Chevrolet. We appreciate your loyalty and look forward to continuing the great work!

April 01, 2024

Everyone was professional and friendly. New part was installed without any problems. Great service and staff More

by sandycole54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 02, 2024 -

Steve Rayman Chevrolet responded

Sandy, we're glad to know you had a great experience with our team at Steve Rayman Chevrolet. Thanks for trusting us with your vehicle's needs!

April 01, 2024

Horrible shiesty grimey they steal from you they steal out your car bad business I will never bring my car there again More

by DESMOND.BONSITESHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall, Aleah Hill, Deshamion Paden, Donnell Lewis, Edgar Sarmiento, Jamin Barksdale, Jim Royeton, Keisha McCaster, Lauren Briscoe, Marquise Hendricks
Apr 01, 2024 -

Steve Rayman Chevrolet responded

I am really sorry to read about your experience. It's important for us that our customers feel respected and valued, so it's concerning to see we've left the wrong impression here. We'd like a chance to understand more about what happened and try make things right if possible - could you reach out directly? Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 31, 2024

Excelente servicio de parte de todo el equipo , especial de Génesis Vivas q nos brindó la mejor asesoría en todo el proceso More

by dainery1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis Vivas
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Dainery, gracias por compartir su experiencia positiva con Génesis y nuestro equipo en Steve Rayman Chevrolet. Nos alegra saber que ha recibido un excelente servicio durante todo el proceso. Gracias por elegirnos!

March 30, 2024

Only reall good thing about the dealership was the poor sales person. He did his best and sold me a car. My problem was with the finance person and manaement. I did not feel like a valued customer. They to More

by kkennyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JC
Apr 01, 2024 -

Steve Rayman Chevrolet responded

We're sorry to read about your experience with the finance department and management. We aim for transparency in all our dealings, so it's disappointing to know that you felt misled regarding the LoJack service. This is not how we want any of our customers to feel and we'd like a chance to address this issue directly with you. Please reach out at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

Apr 01, 2024 -

kkennyo responded

At what point would you like for me to bring the car in? So you can instal the LoJack and also repair the small dent on the trunk.

March 29, 2024

Took almost a month with almost no communication at first to get maintenance done. Truck smelt like auto grease when I picked it up, no protective coverings in truck. Another customers corroding battery left More

by DANARNOLDAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Mar 30, 2024 -

Steve Rayman Chevrolet responded

Dan, I'm sorry to read about your recent experience with us. It's clear we missed the mark in terms of communication and care for your vehicle during its maintenance visit. This is not the standard we aim for and would like to address this directly with you if possible. Please reach out at a time that works best for you so we can work towards resolving these issues together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 28, 2024

Julian is awesome! Professional and took good care of me. I am very happy with the service! More

by wangkan198437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian ortiz
Mar 28, 2024 -

Steve Rayman Chevrolet responded

Thank you for sharing your experience with Julian! We truly appreciate your support here at Steve Rayman Chevrolet.

March 28, 2024

JC and the sales managers give me great customer service and gave me a deal I couldn’t fuse. They were great. More

by ktate04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JaCorey Walker
Mar 28, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that JC and our sales managers at Steve Rayman Chevrolet were able to provide you with excellent service and a great deal. Thanks for the positive feedback!

March 28, 2024

It was great! What do you se s me 16 different emails to do this for every platform. More

by courtneybgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Thank you for the positive feedback about your Steve Rayman Chevrolet experience, Courtney! If you're receiving any unwanted communication, let's get that taken care of. Please feel free to reach out to me directly at your convenience. Thank you! Thomas Campbell - Service Manager - 678-424-2084

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