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Steve Rayman Chevrolet

Smyrna, GA

Overview
Reviews
3.7
1,299 Reviews
Call Dealership (770) 953-0100

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,299 reviews

April 12, 2024

Everyone at Chevy is wonderful to work with! They were kind, fast and efficient. They listened to my needs and made sure to make it happen within reason. More

by Purpleee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantz Dilworth
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Apr 15, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know you had a positive experience with our team at Steve Rayman Chevrolet! We always strive for efficiency and meeting your needs. Thanks for the great review—we appreciate it!

April 12, 2024

Terrible service department. Needed brake work done. They did the back brakes but didn’t check the front so had to go somewhere else a month later to get the front done More

by S.CROTEAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Report | Print
Apr 15, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience with our service department. We aim for top-notch care, so it's disappointing that we missed checking the front brakes during your visit. I'd like to discuss this further and see how we can make things right - please feel free to reach out at any time. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 11, 2024

Good experience, but hard to get hold of an advisor though even if you have an appointment scheduled. More

by OSITAMEFOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie P
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Apr 11, 2024 -

Steve Rayman Chevrolet responded

We appreciate your feedback and are glad to know you had a good experience at Steve Rayman Chevrolet. We apologize for any inconvenience in reaching an advisor, we'll work on improving that aspect of our service. Thanks again!

April 08, 2024

Mr Reggie was very helpful and outstanding in customer service and answered all my questions and concerns. Happy of his service and he explained what I need to service in the future More

by NMARTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reggie P, Brian Barrett
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Apr 09, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know Reggie provided you with excellent service at Steve Rayman Chevrolet. We appreciate your feedback and look forward to assisting you in the future!

April 07, 2024

They made the deal happen. When I was ready to give up. The dealership fought hard. More

by marvin.carpenter35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
Report | Print
Apr 08, 2024 -

Steve Rayman Chevrolet responded

Marvin, it makes our day to know the Steve Rayman Chevrolet team went the extra mile to ensure you got a great deal. Congrats on your new ride and thank you for the five-star review.

April 07, 2024

Costumer service sucks. The manager is not engaged and needs more training on his people skills. Prices are 20% higher than other Chevrolet dealerships. More

by LILLUCKY1MIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Geoffrey Randall, Brian Barrett, Aleah Hill, Deshamion Paden, Donnell Lewis, Edgar Sarmiento, Jamin Barksdale, Keisha McCaster, Lauren Briscoe, Marquise Hendricks
Report | Print
Apr 09, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for excellent customer service and fair pricing, so it's disappointing to learn we didn't meet those expectations this time around. If you're open to discussing this further, please reach out directly at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

April 06, 2024

It took 2 hours to get an oil change at 7am - too long at that time of day. More

by MYRA.WESTALLEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Report | Print
Apr 08, 2024 -

Steve Rayman Chevrolet responded

Myra- Feedback like this is hard to receive, but we use it to improve the experience of future guests. I hope you will consider calling me so we can discuss this in more detail. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 06, 2024

The customer service greeting from the service representative was not prompt. The wait was long. More

by ADPURNELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Apr 07, 2024 -

Steve Rayman Chevrolet responded

It's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to get in touch. I'm here to help. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 05, 2024

They got the job done on time and on budget Will definitely go back again More

by MFLORENCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Report | Print
Apr 08, 2024 -

Steve Rayman Chevrolet responded

Thank you for your confidence in Steve Rayman Chevrolet, and for your business. We are grateful to have you as a customer!

April 04, 2024

Friendly advisor, work completed in a timely fashion. Aesthetic part not replaced at time of completion. Have to return to dealership to get tire cap, frustration. More

by abby.provenzano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Martinez
Report | Print
Apr 04, 2024 -

Steve Rayman Chevrolet responded

Abby, we appreciate your feedback and are glad to know our team was friendly and efficient. We apologize for the oversight with the tire cap - let's make sure that gets taken care of on your next visit. Thanks for choosing Steve Rayman Chevrolet!

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