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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,132 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,132 reviews

January 05, 2024

I’ll rather not say the equinox black I haven’t been there in 20yrs cause of the service I decided to give you a try and this what’s happened More

by R.JACKSON1417
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to see such a low rating, as complete customer satisfaction is our top priority. If you are willing to share more details about your recent experience, I invite you to contact me directly. I would be grateful for the opportunity to address your concerns. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 05, 2024

Problem correctly diagnosed on first attempt and replacement part arrived early. Convenient appt setup and drop off. More

by deb-and-paul-harrington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that our team at Steve Rayman Chevrolet was able to diagnose the issue and get it fixed promptly. Thanks for sharing your positive experience with us!

January 05, 2024

The gentleman that helped me did a great job. I waited a while but the service was great. More

by ROWEFORK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 07, 2024 -

Steve Rayman Chevrolet responded

We're delighted our team delivered accommodating assistance! We appreciate your patience throughout the process — thank you for working with us at Steve Rayman Chevrolet!

January 05, 2024

Never will be returning to this place anymore. Such a scam here. Will not return! More

by Olivia
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Entire staff
Jan 07, 2024 -

Steve Rayman Chevrolet responded

Olivia, it's always upsetting to receive negative feedback, but it helps us improve for the future. If there is anything further you would like to share about your experience, don't hesitate to be in touch. I'm here to help. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 05, 2024

Gary would not allow me to bring used car to an independent mechanic to check out the car before purchasing nor would he allow me to bring the independent mechanic to the dealership. He bullied me More

by G
Recommend Dealer
No
Employees Worked With
Gary
Jan 07, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We always aim for transparency and customer satisfaction in every interaction, so it's disappointing to see you feel like we've missed the mark here. I understand how concerning this must be, especially when you're not getting the help needed from our service department. Please reach out directly so that we can address these issues properly and work towards a resolution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

January 04, 2024

I was there for over three hours and could not get the help I needed. After that, the Service Manager said he would call me, and I'm still waiting on that call. I've called once and left a message that More

by kathycomella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas- Service Manager
Jan 04, 2024 -

Steve Rayman Chevrolet responded

Kathy, I'm sorry to read about your experience. It's important for us to provide prompt and efficient service, and I apologize if you've been left waiting. We'd like the opportunity to rectify this situation so I will personally look for your contact information to address this as soon as possible. Thanks, Thomas Campbell - Service Manager - 678-424-2084

January 03, 2024

Great experience, I am a first time dealership car buyer and they were very friendly! They walked me through the whole process and I am so blessed to have founds Steve-Ramon’s Chevrolet More

by B.KIRKSEY857
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kesha, Mo, and Michelle , Rick Cobb, Lamar Holmes, Miami Lee, Salim Trew, Cory Lombardi, Mike Roberts, Ray Whitlow III, Cory Lombardi
Jan 04, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know that your first dealership car buying experience was a great one with us at Steve Rayman Chevrolet. We appreciate the kind words and wish you many happy miles in your new vehicle!

Jan 04, 2024 -

B.KIRKSEY857 responded

Great first buyer experience, staff was amazing patient and kind, and explained whole process so that I had no doubt in finance information! They have a great team at Steve Raymond Chevrolet

January 02, 2024

SOFAR SO GOOD, STILL WAITING ON SOMETHINGS TO MANIFEST! SERVICE WAS GREAT & VERY PROFESSIONAL! LIKED THE SALEMAN J.D. & KOURTNEY More

by lindab0530
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J.D. & KOURTNEY
Jan 02, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a great experience with J.D. and Kourtney at Steve Rayman Chevrolet! We appreciate your patience, and I'd like to step in to ensure everything is taken care of. Please reach out when you are available. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

December 31, 2023

This was my first time at this dealership and I just have to say this experience there was above and beyond would definitely recommend going back More

by kissiah12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamin/Michelle
Jan 02, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know your first visit to Steve Rayman Chevrolet was a great one! We appreciate the recommendation and look forward to seeing you again next time!

December 30, 2023

Service Department is terrible especially Scott… Not sure if I’d come back to this location…. More

by KELLONGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott
Jan 02, 2024 -

Steve Rayman Chevrolet responded

I'm disappointed to hear that we let you down. I want to see what we can do to make things right and work towards earning back your business. If you're interested in my help, please reach out to me at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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