Steve Rayman Chevrolet

Wanted a simple oil change. 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork 90 minutes (jiffy lube…10 mins max and costs less). Had a warranty item previously serviced at this dealership…said so on previous service paperwork . A seat restraint system. Still getting warning light…so I need to drop car for several hours to try and remedy it again…for a warranty item. Terrible “accommodations” of a waiting room for a place that takes too long to do simple service on your car…and not even fix it the first time. And there is a general malaise of the staff…no one attentive or making any effort to show customer service. Never had these experiences at any other car dealership service center in my life. I’m not a cranky “Karen” customer…this is just substandard. More

Cortney was very helpful through this process. He has exceptional customers service. He really made my day. Im a happy customer as always. He has exceptional customers service. He really made my day. Im a happy customer as always. More

Service was great. Keisha was very informative and helpful during the process. The sales manager was helpful as well but the deal and terms that were done could have be Keisha was very informative and helpful during the process. The sales manager was helpful as well but the deal and terms that were done could have been better considering my history with Steve Raymond chevrolet, my income and score. The time took longer than expected to have a finalized deal done. More

I have always been greeted by friendly representatives; however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic list that I lost after I left. My representative was Alex or Alexis I couldn't contact her afterwards. Anyway, when I finally got the list and brought my car back for one of the repairs listed, turns out, I was quoted the wrong prices. Two of the service cost were double what I was given. Thanks to John Anderson, the second sales rep, I believe that I was given the correct prices, labor and parts. I was mislead and this created a horrible experience for me. More

My salesman kesha was awesome! She explained all the features and benefits. Overall great experience. She explained all the features and benefits. Overall great experience. More

Took way too long this time for just an oil change and tire rotation. Arrived at 8am and left at 11:40 tire rotation. Arrived at 8am and left at 11:40 More

About to drop $70,000 and customer service is xxxx. Terrible communication. Did not make anything easy. Terrible communication. Did not make anything easy. More

Car broke down already they sold me a lemon it hasn’t even been 30 days. even been 30 days. More

Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. It was the first service done on the vehicle. I will be back. More

Very In tuned to my needs! Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. More