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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,186 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,186 reviews

February 24, 2024

They’ve denied fixing my squealing brakes, twice. Still paying off my 2023 Trailblazer and there’s “just nothing we can do.” Embarrassing for me and them :( More

by sterling m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
not listed
Feb 24, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to hear this concerning feedback about your experience with the brakes on your 2023 Trailblazer. We take pride in our customer service and it's clear we missed the mark during your visit. I understand how this could be frustrating, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out to me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

February 23, 2024

My car buying experience was great. Keisha helped me find the perfect car and the whole experience took a few hours to complete. I thought that was reasonable. Everyone was pleasant and More

by lbjones1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Martinez
Feb 23, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know that Keisha and the team at Steve Rayman Chevrolet were able to assist you in finding your perfect car! We strive for efficient, friendly service. Thanks so much for sharing your experience with us!

February 23, 2024

I have never bought a car as this unprofessional before. i have had major issues with the car which wasn't revealed to me. More

by dac1204
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keisha McCaster
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2024 -

Steve Rayman Chevrolet responded

We're sincerely sorry to hear about your less-than-stellar sales experience. It's important for us that our customers feel confident and informed when making a purchase, so it's concerning to learn you've had issues with the car. We'd like an opportunity to discuss this further and see how we can assist in resolving these matters - please reach out at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

February 22, 2024

Great service and the staff is attentive and always friendly. I try to have my truck serviced here whenever possible. More

by ksreaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Feb 22, 2024 -

Steve Rayman Chevrolet responded

We appreciate your positive feedback! Our team at Steve Rayman Chevrolet is always here to provide great service and make sure you're taken care of. We look forward to seeing you for your next truck service!

February 21, 2024

They have very good vehicle options and the service is excellent, excellent staff. I would definitely recommend them More

by karilynmont
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Genesis Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleah Hill, Deshamion Paden, Edgar Sarmiento, Jamin Barksdale, Lauren Briscoe, Marquise Hendricks
Feb 21, 2024 -

Steve Rayman Chevrolet responded

We're delighted to know you had a great experience at Steve Rayman Chevrolet and found our vehicle options satisfactory. Thanks for recommending us!

February 20, 2024

Went in for an oil change and to follow up on a motor mount that should’ve been ordered for my truck a while ago. Service has been completely changed out again and still confusion per usual. Finally got More

by Myranda Chaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Feb 20, 2024 -

Steve Rayman Chevrolet responded

Myranda, I'm sorry to read about your recent experience with us. It sounds like there were several areas where we fell short and for that, I apologize. We strive for a high level of customer service and it seems we did not meet those standards in this case. I understand communication has been an issue so I have provided my information below. Please reach out so we can discuss these issues further and work towards resolving them together - Thank you, Thomas Campbell - Service Manager - 678-424-2084

February 17, 2024

Great salesperson Keisha. Keisha made sure I was happy with my Corvette purchase. Sales management team was on point. Phillip Stencil and detail shop manager are very poor wor More

by kevinwaynebrown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2024 -

Steve Rayman Chevrolet responded

Kevin, I am sorry to hear you've had a negative experience with our detail shop. I would like to further discuss what was not done to your satisfaction and work together to rectify this matter. Please reach out when you can. Thank you, Thomas Campbell - Service Manager - 678-424-2084

February 17, 2024

Edger and Jamin were very understanding and helpful they work with me to no end and got my a great deal and I was able to leave with a vehicle I Love I got everything I wanted in my vehicle and I'm so than More

by slmightykueen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Sarmiento, Jamin Barksdale
Feb 19, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Edgar and Jamin were able to assist you in finding the perfect vehicle at Steve Rayman Chevrolet. It's wonderful hearing about your positive experience, thank you for sharing! Enjoy your new ride!

February 16, 2024

Great service with customer care a top priority. Rashi was very service oriented contacting me when the truck was ready and very personable when I arrived for pickup. More

by BM2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rashi
Feb 16, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that you had a great experience with us at Steve Rayman Chevrolet! It's wonderful to see Rashi was able to provide top-notch service. We appreciate your feedback and look forward to serving you again in the future!

February 14, 2024

Hi all, I waited 1 year to recieve my gap refund. The new leadership.came in listened and made it happen. Thanks so much. I appreciate all you all do. The service area has improved dramatically. More

by wilklatrelle12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Feb 14, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that our new leadership team was able to assist you with your gap refund at Steve Rayman Chevrolet. We appreciate your patience and are happy to see improvements in our service area as well!

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