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Steve Rayman Chevrolet

Smyrna, GA

Overview
Employees
Reviews
Vehicles
3.7
1,275 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,275 reviews

May 22, 2024

Cortney was very helpful through this process. He has exceptional customers service. He really made my day. Im a happy customer as always. More

by simeonarnold73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Courtney
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May 23, 2024 -

Steve Rayman Chevrolet responded

Simeon, it's great to know that Cortney provided you with such excellent service at Steve Rayman Chevrolet. We're always here to make your day better! Thanks for being a loyal customer.

May 19, 2024

My salesman kesha was awesome! She explained all the features and benefits. Overall great experience. More

by jdooley51681
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a great experience with Kesha at Steve Rayman Chevrolet! Thanks for the positive feedback. Enjoy your new ride!

May 19, 2024

I have always been greeted by friendly representatives; however, my problem was after I left my first visit. Just trying to obtain a simple form was a nightmare. I called several times to get a diagnostic More

by atuggle512
Recommend Dealer
No
Employees Worked With
Donnell Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Anderson 5 star, Alex 3
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May 20, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about the difficulties you experienced in obtaining a diagnostic list and receiving accurate quotes. This is not indicative of the level of service we aim to provide, and I apologize for any inconvenience caused. We appreciate your patience with us during this process, as well as John's assistance in resolving these issues. If there are further concerns or questions that need addressing, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 17, 2024

Took way too long this time for just an oil change and tire rotation. Arrived at 8am and left at 11:40 More

by dbrewington01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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May 20, 2024 -

Steve Rayman Chevrolet responded

We're sorry to learn about the extended wait time for your recent service visit. We understand how valuable your time is and we aim to provide efficient, quality services. Your feedback will be used as a tool for improvement in our operations. If you'd like to discuss this further or have any other concerns, please feel free to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

May 14, 2024

About to drop $70,000 and customer service is xxxx. Terrible communication. Did not make anything easy. More

by tzdorne
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Totiana
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May 20, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to see this feedback. We strive to provide accommodating service throughout the sales process and ensure our customers feel informed along the way - it's very disappointing to see we've fallen short here. If you're open to discussing this further, please reach out at your earliest convenience so we can work toward a suitable solution together. Thank you, Mitchell Beaty - General Sales Manager - 5125167348

May 13, 2024

Car broke down already they sold me a lemon it hasn’t even been 30 days. More

by dbrown53
Recommend Dealer
No
Employees Worked With
Geoffrey Randall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Royeton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aleah Hill, Deshamion Paden, Edgar Sarmiento, Faatimah Tucker, Jamin Barksdale, Marquise Hendricks
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May 20, 2024 -

Steve Rayman Chevrolet responded

I would really appreciate the opportunity to make things right for you. If you're willing, I would love to get a bit more information about your experience to see if there is anything I can do to help. Would you please reach out at your convenience? Thank you, Mitchell Beaty - General Sales Manager - 5125167348

May 12, 2024

Very In tuned to my needs! Very Courteous! Robert was Amazing! He treated my needs like I was a Member of the Family. More

by Classy1!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 13, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that Robert was able to make your experience at Steve Rayman Chevrolet feel like a family affair! We always aim for our customers' needs and satisfaction. Thanks for the review!

May 12, 2024

Service was done well on my 2023 GMC truck. It was the first service done on the vehicle. I will be back. More

by tpaalz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
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May 13, 2024 -

Steve Rayman Chevrolet responded

We're glad to know your first service experience with us at Steve Rayman Chevrolet was a positive one! We look forward to seeing you for future services on your 2023 GMC truck. Safe travels until then!

May 10, 2024

Keisha was so helpful. Made my car buying experience very pleasant. Would definitely recommend friends and family. More

by garielle_london
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donnell Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Royeton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Barrett, Deshamion Paden, Edgar Sarmiento, Jamin Barksdale, Marquise Hendricks
Report | Print
May 10, 2024 -

Steve Rayman Chevrolet responded

Garielle, it's great to know Keisha was able to assist you in your car buying journey at Steve Rayman Chevrolet. We appreciate the recommendation and look forward to helping your friends and family!

May 09, 2024

Attempting to charge 15k for a new engine. States he will contact for a correct estimate because it “didn’t sound right” according to agent. Never contacted for weeks. I called back, he ans More

by WALKER.ANDREANNA101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don’t remember his name now, but he’s dealing with my car. Figure it out
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May 09, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. It's important for us to maintain clear and timely communication with our customers, especially regarding matters as significant as a new engine estimate. I apologize if this hasn't been the case here and would like to personally assist you in getting this resolved promptly. Please reach out at your earliest convenience so we can ensure you receive the information needed. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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