
Steve Rayman Chevrolet
Smyrna, GA
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I did my oil service a this location & i asked for the advertised free alignment check. Almost everything came red so i decided to come back for the alignment service, when they gave me the paper that sho advertised free alignment check. Almost everything came red so i decided to come back for the alignment service, when they gave me the paper that shows the before & after, the before picture of the free alignment check did not match the before picture of the alignment of the service. I did not need an alignment yet, at least not until the next oil service, but the free alignment check showed all red, so it led me to do it sooner. I told them my concerns about it & they even accepted it could've wait & but never accepted that i was misled to spend my money sooner. Just be careful & make sure you actually need a service & check twice for everything they recommend you to do on your car. More
Your servce center is clean and the waiting rooms are welcoming. The service that I received on June 5th was great! My service adviser was courteous, professional , efficient and effective in addressing welcoming. The service that I received on June 5th was great! My service adviser was courteous, professional , efficient and effective in addressing my request. More
I made an appointment to have my truck serviced (oil change) my vehicle was taken back at my appointment time and I was out of the service area within an hour. change) my vehicle was taken back at my appointment time and I was out of the service area within an hour. More
Everyone at the dealership was extremely friendly and bent over backwards to help me get a car I love! They also took great care of my mom and dad who happened to be with me for the process. Special shou bent over backwards to help me get a car I love! They also took great care of my mom and dad who happened to be with me for the process. Special shout outs to David and Joel! You guys are amazing More
Everything went just great I really do appreciate the customer service that I did receive said not only where your technicians was on task but your service Personnel was equally on test I had a great exp customer service that I did receive said not only where your technicians was on task but your service Personnel was equally on test I had a great experience with less time thank you so very much and I'll see you and my next service thank you More
The environment was extremely welcoming upon walking in. Everyone spoke and ensured I was being assisted. Tot was the BEST!! She made sure she got me exactly what I wanted and did not let up until the numbe Everyone spoke and ensured I was being assisted. Tot was the BEST!! She made sure she got me exactly what I wanted and did not let up until the numbers were looking good. She was professional the entire time and made sure communication did not waiver at all during the process. More
Steve Rayman took One month for a warranty repair. Since all of the loaners have been sold or were in use, they were not helpful at all in acquiring a temporary vehicle. They also do not provide trans Since all of the loaners have been sold or were in use, they were not helpful at all in acquiring a temporary vehicle. They also do not provide transportation or Uber/lyft credits to/from service. More