Steve Rayman Chevrolet

Well to start I made an appointment for my vehicle to be checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle o checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle off for brakes and radio antenna. So they decided to hook my car to the scanner and send me a list of everything but what I took it in for. After about a week and no update on my call I decided to call after being on hold for 40 min, someone answer and said I can send a message to the advisor who had the vehicle to call you back., after another 2 days I call again and after long hold the same girl pick up and told same thing she had to send a message and still no return call. Finally I go to dealership and speak to advisor and tell him what I want done to the car. I was told car would be ready in 2 days. Go to pick car up pay for work only to find out they never did fixed what I took it for and then say I refused it. Then they had to order part and it would take another 3-5 days. So I take the vehicle back after 6 days and no call about part being in, after leaving it again for 3 days called to check if car was done had to leave a message, I get a callback at the end of their day saying they ordered the wrong piece and it would be another 3-5 days. So I call today just for an update and was told a manager would have to call me back because the new advisor I left the car with quit and they are trying to see what is going on with my car. This is the worst dealership for communication and customer service. Very bad experience. More

Great customer service! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! Everyone was very helpful. But I don't enjoy having to write a minimum of 15 words to get my point across! More

I wasn’t given complete access information about the program with my car. The service agent said to call back with any questions. I’ve called several times today, leaving a voicemail message. I even lef program with my car. The service agent said to call back with any questions. I’ve called several times today, leaving a voicemail message. I even left a voicemail message for the service manager. I have yet to receive a return call. I have certain unanswered questions!!! More

Needs better chairs in waiting room the ones you have you can’t get up in them you are on flood can’t get up in them you are on flood More

just got the car bad battery, Had to wait long twice before it was fixed before it was fixed More

The service was quick and easy to set up. My rep was knowledgeable and helpful. My rep was knowledgeable and helpful. More

Excelente servicio, atención priorizada en mi caso Génesis Vivas nos asesoro de la mejor manera Génesis Vivas nos asesoro de la mejor manera More

Great dealership. What else can I say. Great salesman that I have bought many cars from. What else can I say. Great salesman that I have bought many cars from. More

Brought my car in for oil change/Door lock electrical button replacement/ have my brakes checked as one of the calipers was malfunctioning. Service advisor told me it would be a couple of days for servic button replacement/ have my brakes checked as one of the calipers was malfunctioning. Service advisor told me it would be a couple of days for service to be completed. I got myself a rental, and after four days of not hearing anything decided to drive by Service department and was told that my car had been ready for two days and no one contacted me. After driving my car off the lot I realize they had not bothered to even inspect my brakes. I had to bring it back and it took two more days to get part in and brakes fixed. By this time I had spent $400 worth of car rental to have my car sit in a lot for four days after just getting an oil change. There’s no communication at all with any of the Service reps and to make matters worse, the day I came to pick up my truck Everyone was out to launch at the same time so I had to wait 45 minutes to get processed. The only reason I brought my car here is because I used to deal with Jeniffer who was awesome but apparently she’s moved on. This place is a nightmare, you will never get through any sales rep. when you call and your car will sit there for a month if you don’t bother to check back and see if it’s ready More

Great service and a lot of available service techs to take care of your vehicle take care of your vehicle More