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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,296 Reviews

2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,296 reviews

June 20, 2024

I came in for a "Service Power Steering", was told I needed a battery, I just purchased a battery last year. I got the service anyway and the "power steering service" light is still on. Now my "revers More

by BENDERIRISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 20, 2024 -

Steve Rayman Chevrolet responded

I apologize for the issues you've experienced with your service. It's concerning to hear that both the power steering light and reverse camera are still problematic after your visit. We'd like to address these concerns promptly, so please reach out at your earliest convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 20, 2024

It's been a long time since I received this level of service! Kameyah was friendly, attentive and very knowledgeable as she explained what I needed done to my vehicle. I'm extremely pleased with this v More

by melinda.d.kirk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameyah R.
Jun 21, 2024 -

Steve Rayman Chevrolet responded

We're delighted to hear that Kameyah provided such excellent service during your visit to Steve Rayman Chevrolet! Your satisfaction is our priority, and we appreciate your kind words. Safe travels!

June 20, 2024

Terrible customer service. Appointment wait time too long. Service writer turn over was screwed out of a oil change after spending $2300 for a brake job More

by RDJ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service manager
Jun 20, 2024 -

Steve Rayman Chevrolet responded

We apologize for the inconvenience you experienced with our customer service and wait times. It's concerning to hear about your experience, especially after such a significant service expense. We'd like to address this issue directly and make things right for you. Please reach out at your earliest convenience so we can assist further. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 19, 2024

Alex in the service drive was impeccable with knowledge of the automotive industry as well as tending to my vehicles needs. Repairs were made and my vehicle was returned to me in a timely fashion. I highly More

by TBWHALEY23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jun 21, 2024 -

Steve Rayman Chevrolet responded

Thank you for the high praise! We're delighted to hear that Alex provided impeccable service and took great care of your vehicle at Steve Rayman Chevrolet. We appreciate your recommendation!

June 18, 2024

Very professional service, staff was courteous and helpful. They proved to be the highly recommended company as regarded. More

by ktwill83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler , Genesis Vivas
Jun 18, 2024 -

Steve Rayman Chevrolet responded

Thank you for your feedback! We're glad to hear that our staff was courteous and helpful during your visit. If there's anything more we can do to improve your rating to 5 stars or assist you in any way, please let us know. Thank you, Thomas Campbell - Service Manager - 678-424-2084.

June 16, 2024

We had a great experience and would come back and buy from them again any day. More

by ker8996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
Jun 17, 2024 -

Steve Rayman Chevrolet responded

The team at Steve Rayman Chevrolet loves seeing great reviews! Thank you!

June 15, 2024

The Only Person on the Chevrolet Steve Rayman that helped with my problem,was Marcus,Alexandr. She Helped in two days a nigtmare that I was with the Chevrolet for almost a month that my car was there. More

by HANDS.OF.FREEDOM10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 17, 2024 -

Steve Rayman Chevrolet responded

It's great to hear that Marcus was able to assist you effectively. However, it's concerning that your car was with us for almost a month before the issue was resolved. We strive for timely service and apologize for any inconvenience caused during this period. If there's anything more we can do or if you'd like to discuss this further, please reach out at your convenience. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 15, 2024

Terrible! I waited for 2 hours and ten minutes and when I asked for status, I was told my car had never been looked at. Got my car and left - wasted day. My ap More

by Anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
Jun 17, 2024 -

Steve Rayman Chevrolet responded

Anne, I'm truly sorry to hear about your long wait and the lack of service on your car. We strive for efficiency and it's clear we fell short this time. If you're open to discussing further, please reach out so we can make things right. Thank you, Thomas Campbell - Service Manager - 678-424-2084

June 14, 2024

Steve Rayman Chevrolet worked to get me in and out quickly with a great deal on a new Chevrolet. More

by BrianH
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 17, 2024 -

Steve Rayman Chevrolet responded

Brian, we appreciate your feedback about our team! Thanks for choosing Steve Rayman Chevrolet.

June 11, 2024

Excelente opcion elegida para mi esposa y mi familia. Me siento to muy satisfecho porque mi esposa elegio el carro perfecto More

by hilamen77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ray
Jun 11, 2024 -

Steve Rayman Chevrolet responded

Nos alegra saber que está satisfecho con la elección del carro para su esposa y familia en Steve Rayman Chevrolet. Gracias por compartir su experiencia y por hacer negocios con nosotros!

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