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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,195 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,195 reviews

March 31, 2024

Excelente servicio de parte de todo el equipo , especial de Génesis Vivas q nos brindó la mejor asesoría en todo el proceso More

by dainery1996
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Genesis Vivas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Dainery, gracias por compartir su experiencia positiva con Génesis y nuestro equipo en Steve Rayman Chevrolet. Nos alegra saber que ha recibido un excelente servicio durante todo el proceso. Gracias por elegirnos!

March 30, 2024

Only reall good thing about the dealership was the poor sales person. He did his best and sold me a car. My problem was with the finance person and manaement. I did not feel like a valued customer. They to More

by kkennyo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
JC
Apr 01, 2024 -

Steve Rayman Chevrolet responded

We're sorry to read about your experience with the finance department and management. We aim for transparency in all our dealings, so it's disappointing to know that you felt misled regarding the LoJack service. This is not how we want any of our customers to feel and we'd like a chance to address this issue directly with you. Please reach out at your earliest convenience. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

Apr 01, 2024 -

kkennyo responded

At what point would you like for me to bring the car in? So you can instal the LoJack and also repair the small dent on the trunk.

March 29, 2024

Took almost a month with almost no communication at first to get maintenance done. Truck smelt like auto grease when I picked it up, no protective coverings in truck. Another customers corroding battery left More

by DANARNOLDAIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
Mar 30, 2024 -

Steve Rayman Chevrolet responded

Dan, I'm sorry to read about your recent experience with us. It's clear we missed the mark in terms of communication and care for your vehicle during its maintenance visit. This is not the standard we aim for and would like to address this directly with you if possible. Please reach out at a time that works best for you so we can work towards resolving these issues together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

March 28, 2024

JC and the sales managers give me great customer service and gave me a deal I couldn’t fuse. They were great. More

by ktate04
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JaCorey Walker
Mar 28, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that JC and our sales managers at Steve Rayman Chevrolet were able to provide you with excellent service and a great deal. Thanks for the positive feedback!

March 28, 2024

Julian is awesome! Professional and took good care of me. I am very happy with the service! More

by wangkan198437
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian ortiz
Mar 28, 2024 -

Steve Rayman Chevrolet responded

Thank you for sharing your experience with Julian! We truly appreciate your support here at Steve Rayman Chevrolet.

March 28, 2024

It was great! What do you se s me 16 different emails to do this for every platform. More

by courtneybgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Barrett
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Thank you for the positive feedback about your Steve Rayman Chevrolet experience, Courtney! If you're receiving any unwanted communication, let's get that taken care of. Please feel free to reach out to me directly at your convenience. Thank you! Thomas Campbell - Service Manager - 678-424-2084

March 27, 2024

Reginald is always the absolute best! He is always very personable, professional and honest. Very authentic. More

by anghook813
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reginald Perry
Mar 27, 2024 -

Steve Rayman Chevrolet responded

We're so glad to know that you had a great experience with Reginald at Steve Rayman Chevrolet! We appreciate your kind words about his professionalism and authenticity. Thank you for the review!

March 27, 2024

First and foremost my family have had chevys dated back to 60s they are reliable More

by sistadd61
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Steve Rayman Chevrolet responded

We are grateful to have earned your family's loyal business. Thank you for being part of the Steve Rayman Chevrolet family!

March 27, 2024

Crappy I purchased a 2021 Chevrolet Trak 01/12 24 car still haven't been registered and have 2 open car loan on it still don't have the tag More

by Danese Walton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Kourtney Morgan was the best along with the salesperson Faatiahm Tucker , Faatimah Tucker
Apr 01, 2024 -

Steve Rayman Chevrolet responded

Danese, I'm sorry to read about the issues you're experiencing with your vehicle registration and loan. This certainly isn't the experience we aim for our customers to have. We'd like an opportunity to look into this matter further and help resolve it as quickly as possible. Please reach out at your earliest convenience so we can assist you better. Thank you, John Barrett - General Sales Manager - jbarrett@steveraymanchevy.com

March 27, 2024

Well to start I made an appointment for my vehicle to be checked out for the Sirius antenna, I get there and is told that I will have to leave vehicle, so I had to make another appointment to drop vehicle o More

by G.B
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Robert
Mar 28, 2024 -

Steve Rayman Chevrolet responded

I'm really sorry to hear about your frustrating experience. This is not the level of service we aim for and it's clear that there have been some communication issues here. Your feedback is important to us as it helps improve our services. We would like a chance to make things right with you - please reach out so we can discuss this further and find an appropriate solution together. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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