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Steve Rayman Chevrolet

Smyrna, GA

3.7
1,238 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices. We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you. After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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2155 Cobb Pkwy SE

Smyrna, GA

30080

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Showing 1,238 reviews

May 03, 2024

Easy, quick, pleasant and overall good experience. Happy with the service provided and will recommend to others More

by gtletner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Steve Rayman Chevrolet responded

We're glad to know you had a positive experience with us at Steve Rayman Chevrolet! Thank you for your recommendation — we look forward to serving any of your future needs!

May 02, 2024

Very unprofessional here. I brought my car to them in December of 2023, Ive had to call several times to check on the status of my car. If i did not keep calling, they would h More

by ALAUNZOANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Reggie
May 02, 2024 -

Steve Rayman Chevrolet responded

Alaunzo, I'm really sorry to read about your experience. This certainly doesn't reflect the level of service we aim to provide and it's clear that we've fallen short in this instance. We understand how frustrating these delays must have been for you, especially with the lack of communication from our side. Please reach out so we can discuss what happened and find a way forward together - thank you, Thomas Campbell - Service Manager - 678-424-2084

May 02, 2024

The time it took for someone to check me in and check me out was way too long. I waited at least 15 minutes before anyone even acknowledged me there. She then told me an oil change was 84 dollars but ended More

by amiestory2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of her name
May 02, 2024 -

Steve Rayman Chevrolet responded

I'm sorry to read about your experience. We aim for efficient and transparent service, so it's disappointing to learn we fell short during your visit. I understand how this could affect trust, but please know that we're committed to making things right for you. If you'd like to discuss this or any other questions or concerns further, don't hesitate to reach out at - Thomas Campbell - Service Manager - 678-424-2084. Thank you.

May 01, 2024

MY EXPERIENCE WAS REALLY BAD……………………. The attention from the man who attended to me was super unpleasant. More

by Yandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Barrett
May 01, 2024 -

Steve Rayman Chevrolet responded

Yandy, I'm sorry to hear you feel this way. We strive for top-notch customer service so it's disappointing that this wasn't reflected in your experience. Your feedback is important and will help us improve our services. If you're open to discussing this further, please reach out to me at your earliest convenience. Thank you, Thomas Campbell - Service Manager 678-424-2084

May 01, 2024

Steve Rayman was able to quickly but together a very favorable deal. We got it closed in less than 2 hours. Highly recommend Steve Rayman for your Chevy needs. More

by leepoage70
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keisha McCaster
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Steve Rayman Chevrolet responded

We're glad to know that our team at Steve Rayman Chevrolet was able to put together a favorable deal for you in a timely manner. Thanks for recommending us, we appreciate it!

April 30, 2024

Very welcoming upon arrival. Chantz was a pleasure to work with. I love my new car and am getting many compliments. More

by gabriela.boyce122
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chantz, Jennifer
Apr 30, 2024 -

Steve Rayman Chevrolet responded

Gabriela, we're delighted to know you had a positive experience with Chantz at Steve Rayman Chevrolet. Enjoy your new car and all the compliments that come along!

April 29, 2024

My chevy malibu had an side mirror repair that needed to be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two differ More

by DenzelJohnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Please see review, I do not remember the employee names, as I talked to multiple within the time window.
Apr 29, 2024 -

Steve Rayman Chevrolet responded

Denzel, I'm sorry to read about the issues you've experienced with your vehicle's repair. It sounds like there was a lack of clear communication and an unexpected problem after the repair - both are not reflective of our usual standards. We'd appreciate the opportunity to make things right for you, so please reach out when it suits you best. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 28, 2024

Accommodating, accessible, willing to meet my needs, easy to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… More

by pdyanne322
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Randall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie
Apr 29, 2024 -

Steve Rayman Chevrolet responded

We're over the moon to know that you've had such positive experiences with us at Steve Rayman Chevrolet! Your continued support means a lot and we look forward to serving your automotive needs in the future. Safe travels!

April 28, 2024

Very alarming experience from the beginning disorganized and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunica More

by JASMINEMITCHELL63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Apr 29, 2024 -

Steve Rayman Chevrolet responded

Jasmine, I'm really sorry to read about your experience. It's clear we didn't meet your expectations and for that, we apologize. We strive to provide professional service and it seems like there were several missteps during your visit which is not the standard of care we aim for. Your feedback will be taken into consideration as part of our ongoing efforts to improve our customer service. If you'd like further assistance or have any other concerns, please don't hesitate to reach out directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

April 27, 2024

Poor communication- had to go to dealership twice in person to get update on vehicle More

by DJCOOPER528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
Apr 29, 2024 -

Steve Rayman Chevrolet responded

It's hard to see we've let you down in regard to comprehensive communication. This is not the experience we aim to provide, and I'd like to ensure all of your outstanding concerns are adequately addressed. Please contact me directly. Thank you, Thomas Campbell - Service Manager - 678-424-2084

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