Steve Rayman Chevrolet
Smyrna, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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My chevy malibu had an side mirror repair that needed to be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two differ be scheduled I was given the run around for about two weeks (2024/04/15) on how this part supposed to be ordered (this is after talking to two different advisors and the head of parts department.) I was informed after calling back (2024/04/22) that I need to pay for the part for it to be ordered(I was not previously told this by the above mentioned individuals.) The part came in (2024/04/25) and my car was repaired (2024/04/26) after the repair my passenger door (the door with the mirror repair) does not open or close from the inside or outside, This car has 17k miles and did not previously have this new problem till after the repair. More
Very alarming experience from the beginning disorganized and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunica and unprofessional. I arrived 4/1/24 just to be told I didn’t have an appointment shortly after my husband received a call that it was a miscommunication it was accidentally scheduled for the next day I was still taken but while waiting to speak with service advisor staff was speaking about reprimanding another staff member for a error while taking customers on a busy day as if thats not alarming to hear as a new customer. Over a week later while my vehicle was being looked at the senior mechanic quit due to treatment in work place. I never felt professionally advised on what steps to take or that the vehicle was serviced or repaired adequately. After A gruesome several weeks, my car was finally returned, but not in the same condition as it was bought in due to me having an electrical issue repaired somehow my display screen was no longer working ! After dealing with these stressful several weeks ,we honestly just felt as if we just wanted our car returned and to never ever come back to this dealership again or recommend any family friends or colleagues to ever use this dealership either . I still haven’t driven my car due to me being with child and I am honestly scared to operate the vehicle so my husband has been using the vehicle in the meantime . I hope this is taking into consideration and adjusted moving forward but I will never return to any Steve Rayman dealership . More
Accommodating, accessible, willing to meet my needs, easy to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… to work with…I am a 4th time return customer in only 2 years and 3 months. Mr. Randall is the epitome of professionalism…understanding…courteousness… thoroughness…seeks to please the customer…and honesty coupled with fairness. He is DEFINITELY a pleasure to work with! More
Had the car for 3 weeks. Supposed to check with warranty company 2 weeks ago about coverage for touchscreen...since I haven't heard anything since talking with Thomas Campbe Supposed to check with warranty company 2 weeks ago about coverage for touchscreen...since I haven't heard anything since talking with Thomas Campbell 1 week ago, I called warranty company and found out that they have not been contacted on the matter AT ALL. More
I have been coming to this location since 2016 when I bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! bought Mt car from here ans I have NEVER had an experience like I did on Saturday. I will not be going back!!!! More
Keisha was very helpful when we came in. We already had an idea of what we wanted to get, and she answered all of our questions without any distractions or unwanted upsells. The whole proce We already had an idea of what we wanted to get, and she answered all of our questions without any distractions or unwanted upsells. The whole process was very smooth More