Steve Rayman Chevrolet
Smyrna, GA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great service by Alex in the service department. She was very attentive with our needs and provided every detailed information to us to make sure we understood what was wrong with our truck. Answere She was very attentive with our needs and provided every detailed information to us to make sure we understood what was wrong with our truck. Answered all of our questions and concerns. Very nice person! More
It’’s been a difficult few weeks having to with your service team. So far, they have been incompetent and unable to deliver the customer service needed to rectify my situation. To make matters worst, w service team. So far, they have been incompetent and unable to deliver the customer service needed to rectify my situation. To make matters worst, when I reached out to the upper management, Mitch and Ollie, they didn’t return my phone call. Going on week 4 and my car is still sitting in their lot waiting to be serviced and Thomas has yet to return my calls as promised by him. At least the sales team was amazing. Maybe they can give the service team some customer service pointers. More
Great customer service very knowledgeable dedicated to their customers needs and lots of options and pricing their customers needs and lots of options and pricing More
Had a great experience at the dealership. Both Keisha and Mitchell were helpful and would definitely buy there again! Both Keisha and Mitchell were helpful and would definitely buy there again! More
We were broken down and from out of state. Tyler got our car diagnosed and repaired as soon as possible. We were able to complete our trip and get home. He also had planned for us to get a ren Tyler got our car diagnosed and repaired as soon as possible. We were able to complete our trip and get home. He also had planned for us to get a rental and get our car home to us in case it was worse than what they thought. We were offered water and coffee. We were kept informed and comfortable. Tyler showed the best customer service ever! More
The staff was very knowledgeable friendly and hospitable. Everybody asked me if I wanted a water. Everybody asked me if I wanted a water. More
Please check my Google review. I made an appt, 2 weeks prior to arrival, when I arrived I was told that it would be 3-4 days to diagnose. Had I known that earlier I would have made I made an appt, 2 weeks prior to arrival, when I arrived I was told that it would be 3-4 days to diagnose. Had I known that earlier I would have made other arrangements. Then I was diagnosed and almost charged $800 then was misdiagnosed by the service advisor, Alex— she told me it was the ac compressor over the phone and gave me a price, I refused the service when I picked up my vehicle the paper work said ac condenser, so I called back and Alex said yes it is the ac condensor. I took my car for a second option which only took 15 mins and was told it was the ac compressor AND the condenser. Had I went ahead and paid the $2675 that l was quoted by Alex then I would of had to come right back to replace the condenser or compressor whichever one that was said to be replaced OR would have gotten the nasty surprise of having to shell out even more money for repair upon pick up. Ive had 2 Chevrolets and have never had such lack of communication. My husband and I were looking to a Traverese one over the next 3-6 months but after this experience we are definitely going elsewhere More