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Steve Rayman Chevrolet
Smyrna, GA
1,237 Reviews
Steve Rayman Chevrolet in Smyrna, GA, is a new Chevrolet and used vehicle dealership serving auto shoppers near Atlanta, Cartersville, Marietta, and Roswell. We're here to guide you through every stage of the vehicle ownership experience. We have the best selection of new Chevrolet models, Certified Pre-Owned Chevrolet vehicles, as well as used cars, trucks, and SUVs from almost every manufacturer, and no one can beat our low prices.
We also offer on-site financing to save you the hassle of having to shop around for the best auto loan rates. Our representatives guide you through all the financial products and make sure the deal you get is one that fits your budget. No matter what your credit situation, we can find an affordable financial solution for you.
After the sale, our Service Center takes over offering routine maintenance and mechanical repairs, always using genuine Chevrolet parts from our Parts Center. If you need aftermarket accessories for your Chevrolet model, our Parts Center is the place to go.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,238 reviews
November 15, 2024
Not a good experience. Called and said car was completed. It was not the case. I had to wait an hour and half for a “completed” car. Then got stuck with a $400 bill for an Called and said car was completed. It was not the case. I had to wait an hour and half for a “completed” car. Then got stuck with a $400 bill for an oil change. More
by tocollier
Verified CustomerEmployees Worked With
Keith
November 14, 2024
They had my car 2 days without telling me they were keeping it over night, They dropped off my vehicle & left it in a reserved spot & got me ticketed. There was no paperwork dropped off with my car so keeping it over night, They dropped off my vehicle & left it in a reserved spot & got me ticketed. There was no paperwork dropped off with my car so I have no idea what or if anything was done to my vehicle at all. This has been a terrible process to get these issues resolved. More
by ntlazenby
Employees Worked With
Jennifer
November 14, 2024
Staff very friendly and helpful. Had an easy time finding the vehicle I wanted. Also buying process pretty quickly and straight forward. Great place to go and find your next vehicle. Had an easy time finding the vehicle I wanted. Also buying process pretty quickly and straight forward. Great place to go and find your next vehicle. More
by dgdanielguerrero
Employees Worked With
Roxanna
November 14, 2024
Had a lot of reps available. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. We’re a little slow in doing the work. Was told it would be an hour for an oil change and tire rotation. Took 2 hours. More
by tpholleran
Employees Worked With
Not sure, was a service rep.
November 13, 2024
No communication from anyone. Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service Car in for warranty repairs, water pump, over 2 weeks and no one would return a call. Poor customer service More
by jamesboling23
Employees Worked With
November 11, 2024
The mechanic didn’t do what I asked he suggest something and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally aske and did it without notifying me. When I got home my car never started back up. I went to the auto part store and purchased the part I originally asked Steve Rayman Chevrolet for and installed it myself with a YouTube video and I realized I paid Chevrolet over 1500 for an oil change and an extra key. More
by dough1naim
Employees Worked With
Ms. Alex
November 11, 2024
Has reached rock bottom will not return a simple oil change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found change shouldn’t take 5hrs had to ask someone else because service writer couldn’t be found More
by GWEBSTER56
Employees Worked With
Can’t remember service writer name
November 10, 2024
I made an appointment but sat there for three hours for an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. an oil change. Techs charged $100 to look at truck cover just to tell me to buy another one. More
by cherrypc
Employees Worked With
service dept.
November 10, 2024
Yesterday I met Keisha McCaster as I visited Steve Rayman to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordia to look at a 2021 Silverado. AS I approached the dealership and got out a voice said Good Evening Mr Frank. Good start, She is a very thorough cordial professional business woman who answers questions . She is patient and listens to help the customer. She made my visit a positive experience. The General Sales Manager Matt was extremely Knowledgeable and thorough. I was glad I made the visit and recommend them to all. More
by vette0793
Employees Worked With
