Steve Hahn Auto Group
Yakima, WA
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613 Reviews of Steve Hahn Auto Group
Easier car buying process I’ve ever had. Everyone was beyond kind and helpful, made me feel welcome from start to finish. I’m beyond grateful for how wonderful my experience was. Everyone was beyond kind and helpful, made me feel welcome from start to finish. I’m beyond grateful for how wonderful my experience was. More
Great customer service. No one wants to take their car in for service…it can be a hassle. But, I felt like they took care of me and got my car repair completed in a timely m No one wants to take their car in for service…it can be a hassle. But, I felt like they took care of me and got my car repair completed in a timely manner More
I took my 2003 C230 in for an oil change and to diagnose a check engine light and expected to be told the car needed all kinds of things which is typical with many dealer service departments. Instead Steve a check engine light and expected to be told the car needed all kinds of things which is typical with many dealer service departments. Instead Steve Hahn's did my oil change, verified that I needed a new o2 sensor, and did a free 32 point inspection. The inspection revealed that my car looked good and just needed that O2 sensor. I was quoted a price for changing the sensor and when I picked up the car I was happy to find it took less time and I was charged less. That never happens these days and was so refreshing to see when they could have easily charged me the quoted price. Thank You Steve Hahn's for being honest and professional : ) More
Quick and easy process towards buying my car. Everyone was friendly and welcoming. They have great follow up and communication Everyone was friendly and welcoming. They have great follow up and communication More
My service representative was very helpful & kept me informed of the status of my service the entire time. He was very friendly & gave me all the information I needed. informed of the status of my service the entire time. He was very friendly & gave me all the information I needed. More
My experience from the beginning was great! Brooke was very professional and kind throughout this whole process. I never felt pressured, and they worked with me every step of the way! I highly Brooke was very professional and kind throughout this whole process. I never felt pressured, and they worked with me every step of the way! I highly recommend this dealership! I bought my dream car thanks to Brooke, she is truly an amazing salesperson! I am grateful that I got to work with her! More
I went to all of them… I needed a SUV with a 3rd row/Mom Hauler— and went into every dealer with an open mind. (Also looked online.) The most important thing to me was a quiet ride, because I drive SO much Hauler— and went into every dealer with an open mind. (Also looked online.) The most important thing to me was a quiet ride, because I drive SO much! (Spoiler: Atlas was the winner!) But also, I am the daughter of a business guy, and customer service matters. I cannot help but see the whole production when I walk in to buy anything. It is in my DNA. Jason and Curtis - are the ONLY people across multiple places, that I felt very comfortable with, heard, and never felt pressured at all. For me, if you are going to make a HUGE purchase, the quick response, communication, manners, and attention matters during a sale. Some places didn’t even call or email me back. Whether I come in dressed up after a business meeting, or in my mom wear, full stress bun, and no make-up… that customer service really matters to me. It also tells me the culture of that system when I come back for future service or for a simple oil change. Steve Hahn Automotive really went above and beyond for me in all areas. Every face was friendly, finances was amazing & very detailed but easy to understand. Just everything from the entire experience was very pleasant. Highly recommend. More