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Steve Hahn Auto Group

Yakima, WA

4.4
613 Reviews

1730 S 1st St

Yakima, WA

98901

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613 Reviews of Steve Hahn Auto Group

September 12, 2022

First, let me say that salesman Jeffrey Cozzetto was awesome. Did everything perfect, but after he was done with his part, that is where my frustrations came about. After several weeks of nothing being More

by Dugies93
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffery Cozzetto
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Dugies93! Thank you so much for the 5 stars, We are Happy to hear you enjoyed your car buying experience with Jeffery at Steve Hahn Auto Group! We are sorry to hear about your frustrations, We appreciate your feed back and glad your issues got resolved.

September 11, 2022

Good place for oil change quick and easy They keep me updated on the whole process of my Vehicle being in there I got tires changed since my vehicle was there they give me a good price on the mount and d More

by djose11012
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zackery Thomas, Taylor Ramey, Trent Poage, Brandon Winward
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Djose11012! We are glad to hear you had a quick and easy experience with our service department at Steve Hahn Auto Group!

September 10, 2022

Super nice no pressure. I love my new Lia Seltos. Sam was my salesman an was great to work with he was very through an answered all my questions More

by LimoLori
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Cook, Sam Nelson, Curtis Moore, Kevin Berger
Sep 10, 2022 -

Steve Hahn Auto Group responded

We love to hear how much you enjoyed purchasing your vehicle with Sam! Thanks so much for the 5 stars and for the review! Enjoy your new Kia Seltos!

September 10, 2022

Shawntae is very outgoing and kind! She made me feel so comfortable that I forgot that I was ever nervous. For being a new member of Steve Hahns Auto she sure knows how to put a smile o More

by Isabel Martinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Huynh, Shawntae Alaniz
Sep 12, 2022 -

Steve Hahn Auto Group responded

Hi Isabel! Thank you for the 5 stars, We are very happy to hear you had a comfortable car buying experience with Shawntae. Enjoy your new Nissan!

September 08, 2022

Do not buy or attempt to buy any car from this place. They do not come thru with anything they say. Don't call you back nor will they return calls when you attempt to call them. Tried buying a new car fr More

by maryamlwill
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeri Knoll, Jeffery Cozzetto
Sep 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are sorry to hear about the frustrations you have experienced when purchasing a car through our dealership. My name is Josh, I am the general manager here and I would like to chat with you a bit more to get down to the bottom of this issue and see if there's a way we can remedy it. Please reach out to me at my direct line (509) 248-4700 ext 1017.

Sep 08, 2022 -

maryamlwill responded

No there is not you are a crooked car dealership and I will never recommend you to anyone. You had 4 days to find financing and I have not received any communication from you about anything after 3+ weeks despite numerous calls that get sent to voicemail and no calls back. Breach of contract on your part. And have caused enormous stress to myself and husband. We followed all the requirements you asked and nothing in return

September 07, 2022

Normally I have an excellent experience with oil changes and other appointments. However this time needed communication. I came in for a simple oil change and had to keep asking where my vehicle was…at firs More

by mtapps
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Trent Poage
Sep 08, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback. We are happy to hear you are normally always pleased with the services you have received from our service department and apologize for the miscommunication that took place this time. My name is Jared, I am the manager of the service department here and I will personally be looking into this to improve any and all future visits.

September 06, 2022

It was a very nice experience, I like working with wonderful people and she was great More

by Chris winmil
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas
Sep 07, 2022 -

Steve Hahn Auto Group responded

Hi Chris! Thank you so much for the 5 stars. We are glad to hear you had a wonderful experience working along side Atzy to get you into the right vehicle.

Sep 07, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars Chris! We are so happy to hear you enjoyed your experience purchasing a car with Atzy!

September 04, 2022

Josh the Sales Manager delivered the most unprofessional experience in my car search journey. It’s unfortunate for a well established dealership like Steve Hahn Auto Group. More

by Victor M.
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Krueger, Chelsey Lizotte, Jeffery Cozzetto
Sep 06, 2022 -

Steve Hahn Auto Group responded

We really appreciate you leaving us this feedback Victor. We are sorry to hear you didn't have a great experience when purchasing your vehicle at our dealership. My name is Josh and I am the General Manager here at Steve Hahn, I would like to chat with you a bit more to see if there is a way we can remedy this situation. Please reach out to me at my direct line (509) 248-4700 ext 1017.

September 04, 2022

Atzy was extremely friendly, took me right to the truck I was interested in answered any questions I had. More

by Williams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Atzy Cardenas, Kevin Berger
Sep 05, 2022 -

Steve Hahn Auto Group responded

Hi Williams! I am glad to hear Atzy provided Great Help to get you into the perfect Vehicle for you! We appreciate the 5 stars!

September 02, 2022

I have but two cars from there Love working with Ruben Escabar all the time More

by Melissahu1992
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben Escobar
Sep 02, 2022 -

Steve Hahn Auto Group responded

Thanks so much for the 5 stars! We are so happy to hear you've enjoyed your experience buying your vehicles with Ruben! Your business has been our pleasure.

Sep 02, 2022 -

Melissahu1992 responded

Thank you so much love my kia

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